Welcome to the story of SmallRig Since SmallRig was born in 2013, we have been in close communication and working hand-in-hand with users for over 10 years. As a result, we have developed 4 major user-oriented product lines, which are widely used in a variety of fields such as live broadcasting, vlogging, short videos, weddings, professional commercials, radio and TV, documentaries, and Hollywood filmmaking. Every idea, design, and product we create is inspired by and created for our users. With the user's voice in mind, we launched our "User Co-design" mode first in the industry and the DreamRig free customization project, allowing us to unite with global creators and use our small rigs to make big dreams come true. Visit Our Website For Support and Help
Reviewers had a great experience with this company. Customers frequently praise the exceptional build quality, sturdy construction, and versatile design of the camera accessories and tripods. People often mention that the ordering process is straightforward, payment is smooth, and deliveries arrive quickly at their doors.
However, some customers also noted that shipments experienced frustrating delays and lacked proactive communication regarding delivery statuses. A few consumers expressed disappointment when items were unexpectedly out of stock or arrived with broken components needing replacement. Reviewers also pointed out that orders sometimes faced extended transit times or shipping details were missing upon dispatch.
The ordering process (for parts) was a bit inefficient but after that the order went through easily and the ordered items arrived reasonably quickly.
SmallRig 回复2026-10-15
Thank you for your honest review!
We appreciate you sharing your experience ordering spare parts. We’re sorry to hear the ordering process was a bit inefficient at first, but glad the rest of your order went smoothly and items arrived quickly.
Your feedback is valuable for us to improve our parts ordering experience. We look forward to seeing you again!
Lightweight and high quality gear. I like to use it.
SmallRig 回复2026-10-15
Thank you so much for your positive review!
We are delighted to hear that you are satisfied with our products. Your feedback means a great deal to our team, as we strive every day to provide excellent service. We look forward to serving you again soon!
The innovative products and high quality items offered make SmallRig one of the best third party camera accessory companies that I have found.
SmallRig 回复2026-10-15
Thank you so much for this fantastic review!
We are truly honored that you consider SmallRig one of the best third-party camera accessory brands. Our team keeps striving to create innovative, high-quality gear for creators, and your recognition means everything to us.
Enjoy your shooting, and don’t hesitate to reach out if you need any support.
So far shopping with SmallRig has been great. The website is easy to use, communication is clear and delivery is fast. As for their products, I've only bought smaller things like a camera cage, an LED camera light or camera mounts, so my experience is based on how they worked out for me.
SmallRig 回复2026-10-15
Thank you so much for your wonderful review!
We’re glad to hear your shopping experience with SmallRig has been fantastic. It’s great that you find our website user-friendly, communication clear and delivery speedy.
We also really appreciate your honest feedback on our camera cage, LED light and mounts. Hope these accessories keep serving you well for your future shoots.
Feel free to contact us anytime if you need further support.
Well packed, delivered on time, works well.
happy to business with with this organisation again
SmallRig 回复2026-10-15
Thank you for your great review!
We’re glad your order was well packed, delivered on time and the product works perfectly. It makes us very happy that you’d like to shop with us again. We look forward to serving you again soon!
Feel free to contact us anytime if you need support for your future orders.
Awesome set up for my Luna Ultra. Much better with a smartphone Screen!
SmallRig 回复2026-10-15
Thank you so much for your great review!
We’re thrilled to hear our SmallRig setup works perfectly for your Insta360 Luna Ultra. It’s awesome that using a smartphone as a monitor brings you a much better shooting experience.
Enjoy your content creation, and feel free to reach out anytime if you need support.
Ordering was easy, delivery was fast and the several products I have used have been great. Has made my photography easier and allows me to more easily manipulate my camera and lens.
SmallRig 回复2026-10-15
Thank you so much for your wonderful review!
We’re happy to hear ordering was simple, delivery was fast, and our products work perfectly for you. It’s awesome that our gear helps simplify your photography and gives you greater flexibility when handling your camera and lens.
Feel free to reach out anytime if you need further support.
Easy ordering and fast delivery.
Well packaged.
The kit is exceptional quality with a load of accessories I was not expecting. For the quality this kit is worth twice the price.
SmallRig 回复2026-10-15
Thank you so much for this amazing review!
We’re thrilled to hear ordering was simple, delivery fast and your package arrived well protected. It makes us incredibly happy that you love the exceptional build quality and were pleasantly surprised by all the included accessories.
It means a lot that you think our kit is well worth the price. Enjoy your shooting, and feel free to contact us anytime if you need support.
This L bracket grip fits my OM3 perfectly. It both enhances the look of the camera as well as improving its feel in the hand. The benefit of a secure grip and balance cannot be over emphasised
SmallRig 回复2026-10-15
Thank you so much for your fantastic review!
We’re delighted to hear this L-bracket grip fits your OM3 perfectly. It’s awesome that it upgrades your camera’s appearance and delivers a much better handheld feel. We totally agree that secure grip and balanced handling are so important for shooting.
Enjoy your photography, and feel free to reach out anytime if you need support.
They promise on web site a delivery date and after you paid the products are out of stock and need 3 times longer to delivery
SmallRig 回复2026-10-13
We apologize for any inconvenience this may have caused you. We will work to resolve this issue for you. We have sent an email to your inbox, so please keep an eye out for it so we can address your concerns as soon as possible.
Thank you so much for your positive review!
We are delighted to hear that you are satisfied with our products. Your feedback means a great deal to our team, as we strive every day to provide excellent service. We look forward to serving you again soon!
Always reliable with a great range of products for any form of creativity. Thanks for the fast delivery as well.
SmallRig 回复2026-10-13
Thank you for this fantastic review! We’re delighted to hear you find us reliable and love our wide product range to support all your creative projects.
Happy that the delivery was quick for you too. We look forward to serving you again soon!
I’ve made multiple purchases from smallrig over the years. There my go-to for all things filming. Since I’ve embarked.on my content, creation journey. Smallrig it has been there every step of the way. From quality of gear to customer service they cover all of it. Thanks Smallrig for being my go to.
SmallRig 回复2026-10-13
Thank you so much for your positive review!
We are delighted to hear that you are satisfied with our products ans services. Your feedback means a great deal to our team, as we strive every day to provide excellent service. We look forward to serving you again soon!
My order did not show up. I did not receive it after waiting several weeks. This was the standard kit for the iPhone 18 Pro Max. Your email said it was delivered on the 10th of October and it I did not receive a package on that date. I ordered it directly from you to get it faster because it was not yet available from Amazon. Now it is available at a lower price and would be here in two days. To say the least, I am frustrated with the situation and would like a refund. Please reimburse me my $139.99 as soon as possible.
The order number was 878156220480
SmallRig 回复2026-10-13
We’re truly sorry for the trouble. We’ve sent you an email to address this. Thank you for your understanding and patience.
Everything came fast and just liked described in the description. I have purchased all my accessories from SmallRig and it has been a pleasure ordering from them. I look forward to see what’s next to come out.
SmallRig 回复2026-10-13
We truly appreciate your lovely feedback! We’re thrilled to hear your order arrived quickly and the items matched our description perfectly.
It means a lot that you choose SmallRig for all your accessory needs. We’re constantly working on new products and can’t wait for you to check out our upcoming releases.
I was shown the SMALLRIG CT210 at my local camera shop. Looking to purchase a NIKON P1100 very soon and wanted a Wonderful tripod to use with it . I love how great the quality of construction the tripod is.
Love all the versatile things about it.
Have not had a chance to use it yet. But will be in the near future.
Thank you SMALLRIG for such amazing products. At a very great price. The delivery was great.box was surprisingly undamaged. Keep up the GREAT work. Will be purchasing more items soon.
SmallRig 回复2026-10-13
Thanks for your lovely review!
We are delighted to hear that you are satisfied with our products and delivery. Your feedback means a great deal to our team, as we strive every day to provide excellent service. We look forward to serving you again soon!
My experience was great because of how quickly I received my package. Amazing turnaround!
SmallRig 回复2026-10-13
Thank you sincerely for taking the time to share your positive feedback.
We are pleased to know that our fast shipping met your expectations. We are committed to building trust with every customer, and your review helps others choose us with confidence. Thank you again for your support!
NO SHIPING DETAIL. I purchased the Shock Absorber Support with Electronic Suction Cup for DJI Omso a month before a 10-day RV vacation and it did NOT arrive before I left. What a disappointment.
My frustrations: #1 Did not know this was sourced from China. #2 Did not know this was shipping from China. #3 There were NO meaningful shipping details. #4 NO estimate of arrival. #5 Did not know that it would take 5 weeks to receive.
I completely understand that manufacturing/assembly in China is a cost saving business strategy, however, why is it not reasonable for SmallRig to hold inventory in the United States of America for faster delivery?
Years ago, I worked for a major greeting card company where we had our cards manufactured in China, Vietnam, and Korea. But our stategy was to hold reasonable inventory of all of our SKU's so we could meet order requests from our customers like Lifeway, B & N, and others.
My rating of 3 stars could have been 5 stars if it was delivered in less than 4 week (certainly before my trip)
I have not used the product yet, as it's pimary purpose has come an gone. As I inspected the unit, I do see that it is well engineered and solidly built. Hopefully, in the near future I will be able to find a use in a video production and put it to the test.
SmallRig 回复2026-10-12
Hello, thank you for taking the time to share your feedback with us.
We sincerely apologize for the slow shipping and for the poor experience this caused you. We completely understand your disappointment, and we take your feedback very seriously.
Please rest assured that we are continuously working to improve our shipping times and overall service. Your comments are truly valuable in helping us do better.
Thank you again for your feedback.
They are responsive to filmmakers who often need replacement parts on short notice.
SmallRig 回复2026-10-13
Thank you for your wonderful review!
Our entire team is thrilled to see your appreciation for our after-sales service. We will continue to improve and provide you with an even better experience. We look forward to seeing you again!
