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Stamps.com

104 条评价

3.0104 条评价
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关于 Stamps.com

数据更新
网站
www.stamps.com
分类
商业服务
所在地
United States · Austin
状态
待认证
近 12 个月
104 条评价
差评回复率
100%(46/46 条)
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Stamps.com靠谱吗?

Stamps.com(www.stamps.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 104 条用户评价,属于商业服务分类,口碑一般。评价两极分化:52% 给出 4 星及以上,同时 43% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
MTVFD · 写过 1 条评价 · 体验于 2026-02-18 ·

如果您大量打印,请避免使用。

我们注册成为消防队来邮寄我们的赞助信。我们已经好几天无法打印任何东西了。我们按照他们的所有故障排除步骤进行了几天的操作,致电技术支持,技术支持表示“我们目前在某些客户打印邮票时遇到问题”,最后我们成功联系了客户支持。我们花了一个多小时来解决这个问题。他们将其归咎于一台计算机上的防病毒软件,尽管我们在我们部门的三台计算机上进行了尝试,这些计算机只运行标准的微软防病毒软件,但它不起作用。每当我们尝试打印信封时,它就会旋转。技术支持团队决定一次最多只能打印五个不同的地址。显然,如果您正在寻找一个节省时间的平台,那么这不是您的最佳选择。

Stamps.com 回复2026-02-19

Hi, Thank you for taking the time to share your experience. We sincerely apologize for the frustration. We understand how critical reliable printing capabilities are and we apologize that the recommended troubleshooting steps did not resolve your issue. Your feedback about the envelope printing spinning and the limitation of printing only a small number of locations at a time is especially important. We understand that you rely on our platform to save time, and we regret that your experience did not reflect that expectation. Thank you again for your candid feedback. If you're open to it, we'd like to troubleshoot this further for you with a senior technician. Please contact us at [email protected] so we can set up a callback. -Sincerely, Paul

R
Robert Carty · 写过 4 条评价 · 已认证 · 体验于 2025-12-04 ·

相当可靠

相当可靠。 新的桌面版本存在一个错误,导致无法进行国际邮件发送。 旧的桌面版本仍然可以使用。

Stamps.com 回复2025-12-19

Hi Robert, Thank you for your feedback and I apologize for the frustration with this. I do show that your issue has been escalated with our development team. Rest assured that we are working on resolving this as quickly as possible. We appreciate your feedback! -Sincerely, Paul

C
Christine · 写过 1 条评价 · 已认证 · 体验于 2025-12-04 ·

使用非常简单

使用非常简单 - 非常适合我的 E-Bay 店面,触手可及。 我遇到的唯一问题是有时登录可能会出现问题,但这并不是阻止我使用它的问题。 我喜欢将我所有的历史记录都列在我运送的物品上。

Stamps.com 回复2025-12-05

Hi Christine, We're happy to hear that our platform is very simple for your eBay storefront. We appreciate your feedback regarding the login issues. We can certainly help you further with this Please give us a call at 888-434-0055 or email us at [email protected] so we can set up a technical callback for you. We're glad you find the shipping history helpful! -Sincerely, Paul

L
LORNA · 写过 1 条评价 · 已认证 · 体验于 2025-11-11 ·

我必须拔掉电源并重新启动我的体重秤...

每次使用体重秤时,我都必须拔掉电源并重新启动。此外,每当我尝试添加邮资时,我都会收到错误代码,但邮资会在几个小时内添加。我通常需要在添加邮资时打印邮票。

Stamps.com 回复2025-12-02

Hi Lorna, We sincerely apologize for the experience. We'd like to help further with these issues. Having to unplug and reboot your scale each time you use it isn’t expected behavior. We would recommend making sure the scale’s cable is firmly connected on both ends. If possible, try a different USB port or power outlet. After rebooting the scale, close and reopen the mailing software you’re using. This can help re-establish communication between the scale and the system. When you see the error code while adding postage, could you provide us with the exact code? This will help us pinpoint the cause. Even though the postage is eventually added, you should be able to use it immediately, so we definitely want to correct this behavior. We'd like to help. Please give us a call at 888-434-0055 or email us at [email protected] so we can set up a technical callback for you. -Sincerely, Paul