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Stamps.com

104 条评价

3.0104 条评价
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关于 Stamps.com

数据更新
网站
www.stamps.com
分类
商业服务
所在地
United States · Austin
状态
待认证
近 12 个月
104 条评价
差评回复率
100%(46/46 条)
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Stamps.com靠谱吗?

Stamps.com(www.stamps.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 104 条用户评价,属于商业服务分类,口碑一般。评价两极分化:52% 给出 4 星及以上,同时 43% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

E
Estelle · 写过 3 条评价 · 已认证 · 体验于 2026-08-05 ·

Stamps.com 让商业生活变得更加轻松

Stamps.com 让我和我的生意变得更加轻松。 无需排长队;易于订购用品等。 我唯一遇到的问题是停止订阅统一费率优先信封。 仍在尝试解决这个问题。 否则,喜欢 stamps.com

Stamps.com 回复2026-08-07

Thank you for the kind words! We're glad Stamps.com has been making things easier for your business. We've passed your account information along, and a team member will be reaching out shortly to help get anything lingering sorted. We appreciate you sharing!

E
Elizabeth Fessler · 写过 4 条评价 · 已认证 · 体验于 2026-08-06 ·

这是一项非常艰难的工作

这是一项非常艰难的工作。 马克非常有耐心并且乐于助人。 问题已顺利解决。

Stamps.com 回复2026-08-06

Thank you for sharing! We're glad Mark was able to work through it with you and get everything resolved. We'll be sure to pass your kind words along to him — we appreciate you taking the time to share!

J
John · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

您的服务非常容易使用

您的服务非常易于使用。 打印邮票和使用包装秤非常简单。 再简单不过了。

Stamps.com 回复2026-08-05

Thank you for the kind words! We're glad the experience has been smooth and straightforward. We appreciate you sharing!

S
Stanley · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

易于使用,非常方便。

Stamps.com 回复2026-08-05

Thank you for the kind words! Glad we've been able to make things easier for you. We appreciate you sharing!

J
Jay · 写过 1 条评价 · 体验于 2026-08-04 ·

Stamps.com 唯一好的一点是……

Stamps.com 唯一的好处是您可以与人真正交谈(并不是说他们总能解决问题)。 他们的软件写得很糟糕并且充满了故障。多年来我一直给他们打电话询问问题。他们修复一个并创造另一个。我需要跳槽到另一家公司,但我担心这样做的时间和精力。

Stamps.com 回复2026-08-05

Thank you for your feedback, and we're sorry to hear the experience has been so frustrating over the years. We hear you, and we want to help. We've reached out via Trustpilot to request your account information and would love the opportunity to look into the issues you've been experiencing. We hope to hear back from you soon.

J
Jasmine Devera · 写过 1 条评价 · 体验于 2026-08-01 ·

这个网站很烂

这个网站很糟糕。只需通过 USPS 即可,省去麻烦。

Stamps.com 回复2026-08-03

Thank you for your feedback, and we're sorry to hear the experience hasn't been a good one. We've reached out via Trustpilot to request your contact information and would love to connect to learn more about what you've been running into. We hope to hear back from you soon!

J
John · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

Stamps.com 非常易于使用,无需...

Stamps.com 使用起来非常简单,没有任何问题。我对 Stamps.com 从来没有任何问题。 简直就是最好的!

Stamps.com 回复2026-07-28

Thank you for the wonderful review! We're so glad the experience has been smooth and hassle-free. We appreciate the kind words!

A
Anita Shoop · 写过 3 条评价 · 已认证 · 体验于 2026-07-27 ·

简单的应用程序

简单的应用程序。设计精良。

Stamps.com 回复2026-07-28

Thank you for the kind words! We're glad you're enjoying the experience. We appreciate you sharing!

M
Michael Onder · 写过 7 条评价 · 已认证 · 体验于 2026-07-27 ·

精准的货物移动

所有操作都如此精确,可以像您一样追踪包裹。

Stamps.com 回复2026-07-28

Thank you for sharing! We're glad the tracking has been keeping you in the loop every step of the way. Have a great rest of your week!

d
dan · 写过 1 条评价 · 体验于 2026-07-23 ·

2个因素授权杀死小...

授权杀死小企业的两个因素 为了回应您的回复......在一个小办公室里,几个人可能需要全天打印邮资。这意味着作为帐户所有者,我现在必须在每次需要打印邮资时给他们我的手机,或者我必须打印邮资 这是小型企业的普遍问题,除了 stamps.com 之外,其他轻率的供应商也会出现这种情况

Stamps.com 回复2026-07-27

Thank you for your feedback, and we completely understand that extra steps in the login process can feel like a friction point when you're running a small business. We've reached out via Trustpilot to request your account information so we can get some more context on what you're experiencing. We do want to note that two-factor authentication is in place to protect the security of your account and your data. We look forward to hearing back from you!

B
BJ Rook · 写过 1 条评价 · 体验于 2026-07-20 ·

如果您想要最慢的服务......

如果您想要最慢的服务,那么邮票是您的最佳选择。我多次看到包裹通过他们运送。作为从承运商到承运商的转乘,在距离我的地址 2 英里的地方坐了几天。 事实上,如果我发现我订购任何东西的人使用了它们,我会取消我的订单。

Stamps.com 回复2026-07-21

Thank you for your feedback, and we're sorry to hear about the delays you've experienced. We do want to clarify that Stamps.com is a postage and shipping platform. The actual transit and delivery of packages is handled entirely by the carrier. For concerns about delivery times, we'd recommend reaching out to the carrier directly, as they would be best equipped to investigate. If you can respond to this review with your email, we can help locate the best contact to reach out to in order to investigate this. Hoping to hear back soon!

J
Jennifer · 写过 2 条评价 · 已认证 · 体验于 2026-07-10 ·

我在 Stamps.com 工作已经有一段时间了……

我在 Stamps.com 工作了好几年了,我从不怀念去邮局的日子。打印我的邮票很容易,Stamps.com 的服务也很棒。

Stamps.com 回复2026-07-20

Thank you for the loyalty and the kind words! We're so glad we've been able to save you those trips to the post office. We appreciate you sticking with us!

B
Brian J. · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

我的问题不在于网站...

我的问题不在于网站本身;而是在于网站本身。这与我投递公司邮件有关。很多时候,我们的优先邮件在收到或投递时都不会被扫描。我知道,当您有大量邮件需要投递时,事情可能会很忙,但当您支付服务费用时,您希望能够进行跟踪。我们处理包含个人信息的时间敏感文档。我们必须跟踪我们邮寄的所有物品并提供递送确认。

Stamps.com 回复2026-07-17

Thank you for your feedback, and we completely understand how critical tracking and delivery confirmation are. We do want to clarify that once a package is in USPS's hands, the scanning of packages upon receipt and delivery is outside of our control. For concerns like this, we'd recommend contacting your local post office directly and escalating to the postmaster to investigate why packages aren't being scanned consistently. We've followed up in ticket 9922624 with additional information on who to reach out to for further assistance.

P
Pam · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

非常用户友好,没有任何问题......

非常用户友好,任何耗材翻新都没有问题。

Stamps.com 回复2026-07-14

Thank you for the kind words! We're glad everything has been running smoothly. We appreciate you sharing!

K
KJH · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

各不相同,方便。

Stamps.com 回复2026-07-14

Thank you for the feedback! We're glad we've been able to make things a little easier. We appreciate you sharing!

V
Valarie Norton · 写过 5 条评价 · 体验于 2026-07-06 ·

不要注册这项服务!

不要注册这项服务!当我注册帐户时,我就注册了订阅。 2026 年 6 月 6 日首次被指控。我立即转到我的帐户并取消了订阅。它证实了取消,并表示我将在 6 月 5 日失去访问权限。我没有要求退款。 7 月 6 日,我再次被扣费,现在我无法访问该帐户。向我的银行提出欺诈指控。

Stamps.com 回复2026-07-14

Thank you for your feedback, and we sincerely apologize for the experience. We can confirm that your cancellation has been processed. If you have any further questions, please don't hesitate to reach out via ticket #9890885, and our team will be happy to help.

L
Lhegendary Weddings · 写过 2 条评价 · 已认证 · 体验于 2026-04-24 ·

Stamps.com 致胜

将 Stamps.com 整合到我的业务中非常节省时间。它还让我的邮件看起来很专业。

Stamps.com 回复2026-07-14

Thank you for sharing! We're glad Stamps.com has been able to save you time and add a professional touch to your mailings. We appreciate the kind words!

W
William Pratt · 写过 4 条评价 · 已认证 · 体验于 2026-07-08 ·

效果非常好,为我节省了很多……

效果非常好,节省了我大量的时间和精力

Stamps.com 回复2026-07-09

Thank you for sharing! Saving you time and energy is exactly what we're here for. We appreciate the kind words!

E
Eugene Korzeniowski · 写过 3 条评价 · 已认证 · 体验于 2026-07-08 ·

24/7 可用

Stamps.com 回复2026-07-08

Thank you for the kind words! We're happy to be there when you need us. We appreciate you sharing!

G
Geoff · 写过 1 条评价 · 体验于 2026-07-04 ·

他们按月订阅……

他们收取每月 20.99 美元的订阅费,但他们并没有告诉你。 当你试图对这些月刊提出异议时,他们拒绝撤销它们。 然后我于 2026 年 6 月 5 日取消了我的订阅,并有文件证明这一点,他们于 2026 年 7 月 4 日再次向我收取 20.99 美元的费用。 他们是一个骗局,会尽可能多地从您那里拿走钱。 我再也不会使用这项服务了!!!!

Stamps.com 回复2026-07-08

Thank you for your feedback, and we sincerely apologize for the frustration. We want to make this right. We've reached out via Trustpilot to request your account information and are standing by to look into this as soon as we hear back from you!