Stamps.com

Thank you for sharing, we're glad to hear that!

Thank you for your feedback, and we're sorry to hear about your experience. We've reached out to request your account information and would love the opportunity to look into this further for you. Hoping to hear back soon!

Hi Lori, thank you for reaching out and bringing this to our attention! Our team has reached out in ticket 9861077 to the email on your account with details regarding this. If you have further questions, please don't hesitate to respond and we'll be happy to help!

Hey John, thank you for taking the time to share your experience, and we sincerely apologize for the frustration. We understand how critical a reliable postage platform is, and the issues you've described are not the experience we want for our customers. Our team has followed up in ticket #9834874 with additional information regarding the concerns you raised. Please don't hesitate to respond there, and we'll be happy to continue working through this with you.

Hi Stephanie, thank you for sharing your experience, and we sincerely apologize for everything you've been through. This is absolutely not the standard we hold ourselves to. We've reached out to request your account information through Trustpilot and would like to dig into this further to make sure we get this resolved for you. We hope to hear back from you soon!

Thank you for your feedback, and we're sorry to hear the experience didn't go as expected. We understand how frustrating it is to feel charged without getting value in return. We've reached out via Trustpilot to request your account information and would love the opportunity to see what we can do to help. We hope to hear back from you soon!

Thank you for the kind words! Convenience is what we're all about. We appreciate you sharing!

That's exactly what we're here for! Thank you for sharing. We appreciate the kind words!

Hi Reinaldo, thank you for reaching out and bringing this experience to our attention! Our team has followed up with you in ticket 9824614. If you have further questions, please don't hesitate to respond there and we'll be happy to help!

Thank you for your feedback, and we're sorry to hear the experience didn't work out. We understand how frustrating it is to be charged for a service you weren't getting value from, and we appreciate you taking the time to share. We have requested your account information via this review. Please respond there so our team can get in touch should you need anything else from us!

Thank you for the feedback! Having the ability to compare shipping options and find the best rate is one of our favorite features, too. We appreciate you sharing!

That's exactly what we're here for — thank you for sharing!

Thank you for the kind words! We're glad the service and product selection have hit the mark. We appreciate you sharing!

Hi Jun, thank you for reaching out and for bringing this experience to our attention! Our team has located your account and ensured it's closed (this was completed on 6/19). We have also followed up with more information in ticket 9810377. Please respond there if you have further questions!

Thank you for the recommendation, we're so glad to hear it! We appreciate you taking the time to share!

That's exactly what we're here for! Thank you for sharing. We're glad we've been able to save you the trip. We appreciate the kind words!

Thank you for sharing your experience, and we're sorry to hear about the billing discrepancies you encountered. We completely understand how alarming and frustrating that must be, especially after years of being a loyal customer. We take concerns like this seriously and want to look into this further. We've reached out via Trustpilot to request your account information and look forward to hearing back so we can dig in.

Thank you for the great feedback! We're happy to hear Stamps.com has been a reliable and efficient solution for your postage needs. We appreciate your support!

Thank you for the kind words! We're glad to hear you're finding the site easy to navigate. We appreciate you taking the time to share your experience!

Thank you for your feedback, and we're sorry to hear about the unexpected charge and the trouble with the cancellation process. That's understandably frustrating. We've reached out via Trustpilot to request your account information and are standing by to look into this further as soon as we hear back from you. Hoping to hear back shortly!