Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items.
Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
The product excellent, not good instrictions manual, received too late
The product is excellent, well crafted, good material and beautiful and funcional design. Unfortunatelly the instrictions manual is not easy eccesible and I found it only in chinesse. About muy purchese experience, I paid to receive the product in the shortest published time but I received it a lot of days after the promissed date.
SUNSKY 回复2025-02-25
Hello Eleusislive,
Thank you for your feedback. From January 22nd to February 4th, our team was on holiday for the Chinese New Year, which caused a delay in shipping your order.
We sincerely appreciate your understanding and continued support. If you have any further questions or concerns, please don’t hesitate to contact us.
Best blessing,
SUNSKY Team
The phone does not support Android AUTO or Hey Google
The phone does not support full Android apps (such as Android AUTO or "Hey google") as mentioned in the description.
ASIA version has good hardware, but with theese limitations it cannot be a "daily drive".
SUNSKY 回复2025-02-24
Dear Alex,
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you have experienced with your recent order. It is never our intention to cause any distress, and we appreciate your patience as we work to resolve this matter.
We have contacted you via WhatsApp and hope to resolve this issue for you as soon as possible.
Thank you once again for bringing this to our attention. We remain committed to maintaining your trust and providing you with the best possible service.
Best regards,
SUNSKY Team
I received the items in great condition and in a timely manner but the Samsung Galaxy Note 8 front and back replacement glass are made from plastic and no adhesive was provided but it was mentioned in the description. Now I have parts that were advertised as glass but are plastic and no adhesive to replace the broken parts. The USB Wi-Fi adapter works as advertised.
SUNSKY 回复2025-02-24
Dear Matthew,
Thank you for your order on our website and for sharing your feedback. We sincerely apologize for the unpleasant shopping experience.
Regarding order #2502101075, we have learned about the issue of the no adhesive that you mentioned. Thank you very much for bringing this to our attention. We have contacted you via WhatsApp and proposed a solution. We hope you will reply at your earliest convenience so we can resolve this matter promptly.
Thank you once again for your understanding. We remain committed to maintaining your trust and providing you with the best possible service.
Best regards,
SUNSKY Team
Dear Ankur Agarwal,
Thank you for your feedback, and we sincerely apologize for any inconvenience caused. We take your concern very seriously and are currently investigating the issue regarding the product you received.
Rest assured, we will provide you with a proper solution as soon as our investigation is complete. We appreciate your patience and understanding during this process.
If you have any additional details to share, please feel free to reach out to us directly.
Best regards,
SUNSKY Team
i ordered in the dezember also moor the 2 months,! and i must pay 38 rand because i paid moor then 250 rand delievery.
SUNSKY 回复2025-02-20
Dear Marie,
We sincerely apologize for the inconvenience caused by your recent shopping experience.
We have learned that the charge of 30 rands was for the product tax imposed by the local customs. According to South Africa's import policies, all imported products are subject to taxes and fees. It appears that you may not have been aware of these policies, and regrettably, our sales team did not inform you of this before shipping the goods. We deeply regret the misunderstanding and any inconvenience it may have caused.
Moving forward, we are committed to providing more professional and satisfactory service to all our clients.
For more details about duty and tax policies, please visit the following page on our website: https://www.sunsky-online.com/base/doc!view.do?code=dutiesTaxes.
Your sales manager has shared a solution via WhatsApp. If you have any further requests, please feel free to discuss them directly with her.
Thank you for your understanding.
Best regards,
Sunsky Team
Cristina Wang
Dear Bernard,
Thank you for your feedback and for ordering from our website.
I have checked the shipping information, and the package was delivered on February 13th. You can track the details using this link:
https://t.17track.net/en#nums=UJ940093138YP
The tracking information indicates that the package was picked up by the buyer. Please confirm if you have received it.
Additionally, I have sent two emails to you regarding the package details. Please note that your country does not support door-to-door delivery, and customers are usually required to pick up the package themselves. The shipping service provider typically sends a text message to notify customers to collect their packages.
If you have any further questions, please feel free to contact our sales manager, Cara, at [email protected].
Thank you for your support.
Best blessing,
SUNSKY Team
Dear Adeel,
Regarding your order #2501241046, we have processed a full refund for you. Additionally, we will provide you with a refund voucher on Monday morning.
Thank you once again for bringing this to our attention. We remain committed to maintaining your trust and providing you with the best possible service.
Best blessing,
SUNSKY Team
Avoid!!!! Rubbish products do not waste your money!
***Update: After I wrote this review the manager(Ray) contacted me by WhatsApp to say that they will refund me but to make sure that i will remove my review(this is was long after i tried to contact them many times and no reply),shame on you!!! ***
Avoid!!!!! Do not waste your money!!
I ordered a lcd display for my iphone 16 pro max on 12jan ,the item arrived on 19th jan so next day i went at a phone service to replace my screen. All good it worked after it was installed and when i got home the screen wasnt unlocking it was black nothing it came up for like 30 minutes after that it worked and i said okay is working and i ignore it so 3 days passed and then i had the same problem but that was it the screen did not work at all after 3 days,the screen it was dead literally it was all black and it was not working anything on the screen. I went at the phone shop and they told me is a problem from the screen and is nothing they can do. I paid for the screen around £130 i know it wasn’t the same quality as the oled and had different specifications and etc but that doesn’t mean that if it was not the same quality it should stop working after 3 days! I tried to contact the company by email and contact number no answer for 3 weeks and then sonny answered to me on whatsapp saying he was on holiday and apologised for late reply( bullocks) he was trying to say that it was a problem with the installation not with the screen and that’s a lie because i went to 2 different phone shops and they said the same thing. He offered me to send another one and of course i said no because it cant be guaranteed that it will work as well and that i will loose my money again for replacement and i don’t want. I asked for a refund and after that no answer whatsoever ,he left me on seen on WhatsApp. Even now after more then one month i am trying getting my money back !!! Shame on you for your customer service and your rubbish products!!!
SUNSKY 回复2025-02-14
Dear Viorica Petraru,
We're sincerely apologize to you for the defective product you received.
If refund is better for you, we will process it. And we will also pay strict attention to product quality
Sorry again for the trouble.
Best blessing,
Sunsky team
HELD MY MONEY FOR 1 MONTH AND THEN INCREASE THE PRODUCT PRICE ON WEBSITE AND BLACKMAILED ME. I WAS TOLD THAT PRODUCT IS NOT IN STOCK ANYMORE WHEN THEY HAVE 30+ units on website. STAY AWAY FROM THEM.
Adeel LONDON
SUNSKY 回复2025-02-14
Dear Adeel,
We sincerely apologize for the delay in responding to your message. Due to the Chinese New Year holiday from January 22, 2025, to February 5, 2025, we processed your order as soon as we returned to work. However, we regret to inform you that this model is currently out of stock.
We deeply apologize for the inconvenience caused and will process a full refund for you as soon as possible.
Thank you once again for bringing this to our attention. We remain committed to maintaining your trust and providing you with the best possible service.
Best blessing,
SUNSKY Team
I made a shopping with 4 item. I got only 3. The 4th item's price is refunded. That's correct but some part of the shipping price is loss for me. In other higher cost item the VAT refunding could be challenging.
SUNSKY 回复2025-02-13
Dear Be 1,
Thank you for your order from SUNSKY.
We sincerely apologize for any inconvenience caused during your previous shopping experience.
One of the products in your order is currently out of stock. We have canceled it for you and processed the refund.
Here is the refund ID for your reference: 12022578AL4179331.
Please keep an eye on your account to confirm receipt of the refund.
Thank you again for your feedback. We remain committed to earning and maintaining your trust.
Best blessing,
SUNSKY Team
The stocks takes quite a long time to be placed and ship out. Have to ask CS to check for the stock status.
SUNSKY 回复2025-02-14
Hi Dear,
We sincerely apologize for the delay in the shipment of your order. As you may know, we were on Chinese New Year holiday from January 24th to February 4th. Orders placed during the holiday were processed starting from February 5th onwards.
I noticed that you selected China Post, which is slower compared to SF Express. According to tracking status, the parcel was received yesterday. Could you please confirm if you have received it?
Thank you for your patience and understanding regarding the slower shipping process. We truly appreciate it and look forward to resolving this issue.
Best blessing,
SUNSKY Team
I have order some mobile covers after payment successfully I got an order Id but if I am trying to track my order it's not showing, I have tried to track my order through different types like mobile no, customer name, customer address but it's not showing. I tried to connect customer support team thay just provide support team for formalities there is no response even they don't replay your massage.
Moral of the story I have bad experience with sunsky untill and unless I get my product.
SUNSKY 回复2025-02-11
Hi Ashwani Sharma,
Thank you for choosing Sunsky.
May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction.
We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right.
If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you.
Best blessing,
SUNSKY team
Please provide electronic products with English instructions and refrain from being defensive when questions arise about it. I expect better service, having spent a significant amount of money with you across various accounts.various accounts.
SUNSKY 回复2025-02-10
Dear Michael,
Thank you for reaching out to us and for your valuable feedback regarding the English instructions for our electronic products. We truly appreciate your business and understand the importance of clear communication.
We apologize if the provided operation video did not fully meet your expectations. Our products are designed to be user-friendly and typically do not require extensive documentation for operation. However, we understand that additional guidance can sometimes be helpful.
To better assist you, we would be happy to arrange a phone or video call to walk you through the setup and operation of your product. Please let us know a convenient time for you.
We also want to assure you that we are committed to improving our service. While it may not be possible to provide English instructions for all our products immediately, we are working on making this available for our future offerings.
We kindly ask for your understanding in this matter and hope that we can resolve this to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you once again for your patience and support. We value your business and are dedicated to providing you with the best service possible.
Best blessing,
SUNSKY Team
wrong object, extremely difficult to get a refund!!
I didn't receive the correct object. I ordered a pair of caps for the Canon 5D mkII, I received two left ones while I needed precisely a right one. My mails have been answered only to say the staff was on holiday, then left unanswered.
No refund, no correct object. I only lost my money. LAST TIME I USE THIS SITE
___
AFTER SUNSKY'S ANSWER:
Your sales manager did not reach out to me, you liars! The only mail I got from you was dated Jan 23rd and said that you were on holiday.
It's a pity I can't give you less than one star!
___
SECOND UPDATE
Someone from Sunsky did finally get back to me and promised a refund, but I STILL didn't see the money!
Getting a correct customer service from them requires a HUGE perseverance (and it still isn't clear whether I will eventually get this refund...)
___
THIRD UPDATE
Today, April 9th, I finally got my refund, after THREE months. And it took a LOT of perseverance, patience, mails etc. So buyers beware.
SUNSKY 回复2025-02-08
Dear Luisa,
We sincerely apologize for the delayed response to your message. Due to the Chinese New Year holiday from January 22, 2025, to February 5, 2025, we have just returned and will check your order as soon as possible.
Our sales manager has reached out to you and will take all necessary steps to resolve the issue promptly and to your satisfaction.
Thank you once again for bringing this to our attention. We remain committed to maintaining your trust and providing you with the best possible service.
Best blessing,
SUNSKY Team
Product quality not worth for that price ,I think price of the product is too much ,packing perfect 👌and delivery time also 14days only taken that's good ... Thank you sunsky 🫰🙏
SUNSKY 回复2025-02-05
Dear Jesuva,
Thank you for sharing your feedback. We truly appreciate your honest review and are pleased to hear that you were satisfied with the packaging and timely delivery.
We regret that the product did not fully meet your expectations in terms of quality for the price. At Sunsky, we are committed to providing the best value to our customers and continuously work to improve our products and pricing. Your feedback is invaluable, and we will take it into consideration as we strive to enhance our offerings.
If you have any further concerns or require assistance, please feel free to reach out to your sales manager. We sincerely appreciate your support and look forward to serving you again.
Best blessing,
SUNSKY Team
Hello Lay,
Thank you for choosing Sunsky.
We sincerely apologize for the delay in shipping your order due to the Chinese New Year holiday.
We truly appreciate your patience and understanding during this time. Please rest assured that we are working diligently to resolve the situation and are making every effort to ship your order as quickly as possible.
Moving forward, we will continue improving our processes and systems to better manage increased demand during holiday periods.
Thank you again for your support and understanding. We appreciate your trust and look forward to serving you.
Best blessing,
SUNSKY Team
No follow up,Im trying to contact seller,no response whatsoever!!!
Now I get a message that is impossible to open.
SUNSKY 回复2025-02-05
Dear Leon Storch,
We sincerely apologize for the delayed response to your message. Due to the Chinese New Year holiday from January 22, 2025, to February 4, 2025, our sales manager has just returned and was unable to reply sooner.
To ensure your satisfaction, our sales manager has personally reached out to you. We truly appreciate your continued interest in purchasing from us and value your trust.
Thank you for your patience and understanding.
Best blessing,
SUNSKY Team
Dear Alex,
We sincerely apologize for the delay in shipping your order.
Due to the Chinese New Year holiday from January 22, 2025, to February 4, 2025, orders placed during this period will be processed starting February 5, 2025. Your order has been marked as urgent, and we will arrange shipment as soon as possible. Once it is shipped, we will send you the tracking number via email.
Thank you for your patience and understanding. We appreciate your support and look forward to resolving this matter to your satisfaction.
Best blessing,
SUNSKY Team
Dear Danh Dam,
Thank you for your order from SUNSKY.
We sincerely apologize for any inconvenience caused during your previous shopping experience.
Your order has been canceled, and the refund has been processed to your PayPal account.
Thank you again for your feedback. We remain committed to earning and maintaining your trust.
Best blessing,
SUNSKY Team
Correct product not sent,and description of product is also wrong
On screen finger print sensor not working on tempered glass
And different model screen guard sent
SUNSKY 回复2025-02-05
Hi Mahesh,
We sincerely apologize for the inconvenience caused. Our sales manager has reached out to you via WhatsApp. To help us resolve this matter promptly, we kindly ask you to check and respond through WhatsApp.
Once the issue is confirmed, we will provide you with a satisfactory solution.
Thank you for your valuable feedback. We truly appreciate your understanding and look forward to maintaining your trust and satisfaction.
Best blessing,
SUNSKY Team
