TaxAct

Thank you, Frank! We're so glad the process felt clear and easy to follow. That's exactly what we aim for! 😊

That's wonderful to hear, Donna! Quick and easy is exactly what tax filing should be, and we're so glad TaxAct delivered that experience for you. Thanks for taking the time to share your feedback! 😊

Thanks for the feedback, Jurg! We're glad the experience was overall a positive one. We hear you on the pace of the process and appreciate you taking the time to share that. Feedback like this helps us continue improving.

Charles, thank you for being a long-time TaxAct customer and for taking the time to share this in detail. Not receiving any response to emails sent in April and May is a serious concern, and we completely understand why that would be frustrating, especially when you were following the process as directed. The experience you've described with our support team and guarantees is not the standard we want to hold ourselves to. Please reach out to us directly at [email protected] so our team can look into your complaint and the lack of follow-up.

Thank you for sharing this, Sabria! We love hearing that the experience felt smooth and intuitive from start to finish. Welcome to the TaxAct family, and we're so glad you found us! 🎉

Thank you for the positive feedback! We're glad to hear you had a great experience with TaxAct. 😊 We hope to make it a 5-star experience for you next time!

Thanks for the feedback, James! We're glad the experience was fairly straightforward overall. We'll take note of your thoughts on the question wording as we're always looking for ways to make things clearer for our users.

Hi Jim, we're sorry to hear about the trouble with your California return and the frustration this has caused. Having a return rejected and then facing a tax balance instead of a refund is genuinely stressful, and we understand why you're upset. It's possible our team can help review what happened with the figures in your return. Please reach out to us at [email protected] so we can take a closer look.

Thank you, Teresa! We love hearing that your experience was fast and easy — that's exactly what we aim for. Happy filing! 🎉

Thanks for the kind words, Tom! We're glad the experience felt easy and simple, that's exactly what we aim for. 😊

Thank you, Robert! Your loyalty over the years truly means the world to us, and we're so glad TaxAct has been a reliable part of your tax season. Here's to many more years together! 🎉

Thank you, Patricia! We're so glad to hear that navigating TaxAct felt easy for you. That's exactly the experience we aim to deliver every time! 😊

That means so much to hear, Cheryl! We're so glad you gave TaxAct a shot and that the experience felt easier and more straightforward for you. Welcome to the TaxAct family! 🎉

That's teamwork at its finest, Daniel! 😄 Glad the two of you were able to get it done together, and we hope filing felt smooth from start to finish. Thanks for the 5 stars!

So glad to hear it, Jay! Easy is exactly what we aim for. Thanks for choosing TaxAct! 😊

Thank you, Lucy! We're so glad TaxAct was able to guide you through the process and keep things moving even when you needed to step away to track down information. That's exactly the experience we want everyone to have, stress-free and supported every step of the way. 🎉

That pretty much says it all, Nichole! We're so glad TaxAct delivered exactly what you needed. Thanks for taking the time to share! 🎉

That's great to hear, Jhadiere! We're glad the AI tool was able to provide the clarity you needed when it counted. Thanks for sharing your experience and for the 4-star review!

Thank you, Yvette! We're so glad the step-by-step process made filing feel simple and stress-free. That's exactly the experience we aim to deliver every time! 😊