TaxAct

That's what we love to hear, Elisha! Fast and easy is exactly what filing your taxes should feel like. Thanks for sharing and for choosing TaxAct! 🎉

Hey Jacob! Thanks so much for the 5-star rating — we really appreciate it! It sounds like you may have run into a small snag with the Trustpilot screen not closing. This is an open bug on some screens the team is investigating, your feedback is very helpful thank you.

That's what we love to hear, Steve! Simple and stress-free is exactly what we aim for. Thanks for the 5 stars! 🙌

Wendy, we're really sorry to hear about this experience. A rejected return that goes unnoticed for over two months is a serious concern, and we completely understand your frustration, especially when payment was collected without issue. The payment and filing steps are separate in TaxAct, so it is possible to pay your TaxAct fees and then have a rejected e-file. An email is sent to the address on your account when a return is rejected, but it can sometimes go to a junk or spam folder. We apologize for the confusion and appreciate your feedback.

Thanks for the detailed tip, Kenny! It's great to hear SmartFile continues to be a reliable part of your filing process, even when navigating the more complex Schedule K-1 scenarios with carryforward losses and passive activity income. We appreciate you sticking with it and sharing how you worked through those alerts. Feedback like yours helps us understand where we can make the experience even smoother for everyone tackling similar situations.

Thank you, Juanita! We love hearing that it's always a great experience, and we're so glad we've been able to make tax time a little easier for you. 😊 We look forward to being here for you again next season!

Thanks for the kind words, Matt! We're glad the experience felt smooth and intuitive. That's a great piece of feedback about reminder emails for incomplete filings, and we've noted it. Thanks again for the review, and hope to see you next year!

Thanks for taking the time to leave a review, Yolanda. We'd love to hear more about your experience so we can better understand what's working and what could be improved. Your feedback matters to us.

That sounds genuinely frustrating, and we're sorry the experience felt that repetitive. Losing progress mid-return is not something anyone should have to deal with. If you experience any issues next year, please contact our Support team so we can walk through them with you in real time. We appreciate you taking the time to leave us this feedback.

Hi Venessa, we understand how frustrating it can be to see a different total at checkout than expected. Pricing can shift based on the forms, schedules, or features added during the filing process, which sometimes catches people off guard. We appreciate you sharing this feedback, as it helps us continue improving the experience for our customers.

That's wonderful to hear, Michelle! 🎉 We're so glad TaxAct has been making tax filing a smooth and easy experience for you. Thanks for taking the time to share that with us!

Thank you, Carla! We're so glad the AI assist made things easier and that the explanations hit the mark. Happy filing! 🎉

Thank you, Pete! We're so glad to hear you had a great experience with TaxAct. We look forward to helping you again next tax season! 😊

That's wonderful to hear, Rebecca! 🎉 We're so glad the AI assistance made your filing experience smooth and fast. Thanks for sharing your feedback!

So glad to hear the experience felt smooth and easy, Shawn! Thank you for taking the time to share this and for choosing TaxAct. 😊

That's what we love to hear, Nadia! We're so glad the experience felt smooth and stress-free. Thanks for taking the time to share your feedback! 😊

Thanks for sharing this feedback, Theo. We're sorry to hear the navigation felt repetitive and made the process more frustrating than it should be. Smooth progression through the filing steps is something we take seriously, and this kind of specific feedback is genuinely useful. If you experience any issues next year, please contact our Support team so we can walk through them with you in real time. We appreciate you taking the time to leave us this feedback.

Hi Patrick, that's a really frustrating situation, and we completely understand why that would be upsetting. Timely status updates are important, and we're sorry that wasn't your experience here. We hope you'll give us another chance next year.

Thank you for sharing this, Delphine! We're so glad the experience was smooth and accurate, even with a later filing date. It's great to know you could count on TaxAct being there when you needed it most. 😊