Very straight forward
Very straight forward, covers all aspects of my investing and business tax needs. Really easy and problem free.
About TaxAct
Data updated- Website
- www.taxact.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 192 reviews
- Replies to negative
- 93% (25/27)
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Is TaxAct legit?
TaxAct (www.taxact.com) has a 4.1 out of 5 rating on OK.one, based on 192 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-12.
What people say
had all the answers i needed
It lags a little
Thank you
Thank you! Very easy to complete taxes.
TAXACT Simplicity
TAXACT is simple to use, checks for any errors and is free to efile
Remove the AI integration
Remove the AI integration, takes twice as long as years prior
Reply from TaxAct2026-08-05
Thanks for the feedback, Jason. We hear you that the experience has felt slower compared to previous years, and that's genuinely frustrating when you just want to get through your return efficiently. We're always working to improve the product, and comments like yours help us understand where things may not be landing the way we intended. We appreciate you taking the time to share this.
It was good no problems at all, love the pre fillings,
The experince was good refilling good, calculations accurate, is format to follow
it was a great experience ,very hands on
greatly appreciated
Rep very helpful
Rep very helpful. Hit a snag, but was able to figure it out.
The extra details were helpful
The extra details were helpful. I dont like having to pay taxes and there are alot of steps. I'm glad they check after to save money
Knowledge and Familiar with TAXACT Tax…
Knowledge and Familiar with TAXACT Tax Software. This Company is the Best and I have been using Taxact for the Past 5 years
Really good customer service but the UI could be better
The expert help was great but the UI could definitely use some help.
You make it so easy
Continues to have 2 major access problems
I need to be able to access the actual tax forms to locate/check information during the time I am entering data. Your system does not let me see the forms until I am ready to file. Also if I want to go back to a specific question, I need to go through EVERY question of the section. Annoying and time consuming
Easy to follow
Good
Good experience
Reply from TaxAct2026-07-31
Thanks for taking the time to leave a review, BillFred! We're glad your experience was a good one, and we hope TaxAct can make it even better next time around. We appreciate the feedback!
Amazing
Amazing, truly amazing. I struggled for months because of the self pick pin and tax pay helped me out!
trouble finding my previous 2024 return
I'm trying to file my 2024 return as well, saw 4 different ones last night and now can't find the one I paid to file. Very frustrating after paying over $100