As the largest online tour operator in China, TravelChinaGuide Tours offer many choices of holiday plans leading you to explore over a hundred worldwide destinations. Best deals on small group tours, tailor-made private tours, flight and train tickets bookings are available with guaranteed quality service.
We had the most amazing time in China! It was totally a bucket list dream experience! Our tour guide was tremendous- King Kong- and so lively and informative! He became such a part of our group we have many pictures of him! We saw the amazing sights but in an informed way so they took on meaning and the meals were wonderful. The schedule allowed time to browse and walk and talk and explore. We definitely will use this tour group and King Kong in the future!
Travel China Guide Tours 回复2019-10-25
Dear heather Anderson,
It is very kind of you to post a positive review which is regarding your Xi'an tour with us. We are more than excited that our guide King Kong has made your tour to the highlights of Xi'an amazing and you enjoyed the meal King Kong recommended to you. Thanks for your acknowledging and we can't wait to serve you again in the near future!
Best Regards,
Customer Service
I used TravelChina Guide for both my train tickets and a day trip to the Great Wall. Both experiences were perfect. The tickets arrived at my hotel exactly as described. The day trip to the Great Wall was the highlight of a great trip.
I think the best part was being able to use these services a la carte is that I felt I was able to get to the flow of being in China vs following around a big group. Having a provider that you can trust like TravelChina makes that possible.
Travel China Guide Tours 回复2019-10-25
Dear Mark,
Thanks very much for your positive feedback on both our train booking service and tour service. We feel fortunate to offer service to you and left you a good impression in China. Besides, it is a nice thing to hear that your train travel and one day tour to the Great Wall went successful. We really appreciate your support on TravelChinaGuide and hope to have another opportunity to serve you.
Best Regards,
Customer Service
This was our first experience holidaying in Asia and Travel China Guide Tours was there for us every step of the way. Right for the start the holiday was tailor made for us and we had the same rep helping us along the way, she was extremely helpful, replying to any questions or queries we had almost immediately, which was most impressive taking into account the time difference between England and China. The holiday lived up to our expectations and probably exceeded them, I was quite nervous visiting this part of the world but going as part of a guided tour was great. The hotels and restaurants were great, the tour guides looked after us well and were all very knowledgeable. I would certainly recommend them and would certainly book with them again.
Travel China Guide Tours 回复2019-10-25
Dear Jan Murphy,
We are grateful for your review on our service. It is a great joy to know that you were satisfied with our arrangements from the first contact with our travel consultant to the end of the tour. Thanks for your positive words on our travel consultant and local guide's services. They will be encouraged by your comments. We will keep working hard in every aspect as the best reply to your support and recommendation!
Best Regards,
Customer Service
Other than flight details, we relied entirely on Travel China Guide Tours to arrange all the details of a complex overland tour that included Xi’an, Lhasa and overland across the Himalayas to Kathmandu, Nepal. Our guides were knowledgeable, friendly and flexible when we requested almost daily modifications to our itinerary to reflect changing interests. The vehicles were reliable and the drivers safe and professional. Accommodations were top notch as were meals along the way. There are a number of tour companies offering overland tours across the Himalayas but we consider ourselves really fortunate for having selected Travel China Guide Tours for this once in a lifetime trip.
Travel China Guide Tours 回复2019-10-25
Dear Carl Compton,
Thanks for traveling with us and taking time to share your travel experience with other Trust Pilot users. What a nice thing to hear that you have enjoyed both our China tour and Asia Tour service! We are proud of having such professional and attentive tour guides who always make their great efforts to provide high-quality service. Your satisfaction is the best reward for them and all efforts we have done to make your trip smooth are worthwhile. Thank you again for your encouragement to our work. It is our sincere hope that you will join us to explore other holiday destinations in Asia again soon!
Best Regards,
Customer Service
When we first thought of going to China we realized that to get the most out of it we would need an organised tour. After much research we decided to use China Guide Tours, we were a little nervous of dealing with a company we had never heard of before, however we had one of the best holidays ever. China Tours organisation, friendliness, the hotels and restaurants they chose, the places they took us to were brilliant. We were concerned how being with a group of strangers would work, however once again I would say the group made the holiday very special, they were from all over the world and of all ages and we are still in contact with some. When we go back to the Far East China Guide Tours will be the first place we look.
Travel China Guide Tours 回复2019-10-25
Dear David Murphy,
Thanks for posting such a glowing review which is regarding your small group tour with TravelChinaGuide! From your words, we are thrilled to know that you t spent a good holiday in China with a group of world travelers and made friends with each other. What makes us more excited is that you trust us and acknowledge all the arrangements we made for you. We really appreciate your support and sincere wish that we can catch another chance to serve you in the near future.
Best Regards,
Customer Service
Our visit to Bejing and the Chinese wall was perfectly organized. We were picked up in the morning by our guide (picked up 3 other people in other hotels). After that we visited Tienanmen Square and Forbidden city and then drove to the Great Wall. Had lunch there and then walked all the way up. On the way back we stopped at the Bird's nest and got dropped of at our hotel. Everything was perfectly organized!
Travel China Guide Tours 回复2019-10-25
Dear Anton Panis,
Thank you for traveling with TravelChinaGuide! We are very glad to hear that you enjoyed the one day trip in Beijing and you are satisfied with our arrangements. We really appreciate your kind comments. Hope to serve you again soon.
Best Regards,
Customer Service
Travel China Guide was very helpful when planning our trip to China, their customer service is great and pretty efficient. I hired a tour of Xi'an from one day to another and they were able to set everything up without any problem.
Would definitely use them again when back in China.
Travel China Guide Tours 回复2019-10-25
Dear Eduardo,
It is nice of you to write such an inspiring review about your recent Xi'an tour with TravelChinaGuide. We feel very proud to serve you and we are also glad that you think our customer service efficient. We are always at your service and please feel free to contact us should you need any help in the future. Thank you.
Best Regards,
Customer Service
Travel China Guide Tours provided an amazing service
Travel China Guide Tours provided an exceptional service for me while touring Xian. The online registration process was smooth from the start. The pricing was the best thing of all the tour companies I surveyed and the guide was most helpful. Your made my trip memorable and I want to thank you. All the way from South Africa.
Pitso
Travel China Guide Tours 回复2019-10-25
Dear Pitso,
How kind of you to write this lovely comment regarding your Xi'an tour with our arrangement. We feel more than excited that you were really satisfied with our service, especially our guide and the online booking process. Thank you so much for your support. Wish we will have another chance to work with you.
Best Regards,
Customer Service
My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we did! Our itinerary was carefully planned, and went fully according to plan. Our tour coordinator, Vera Yu, assisted us with the itinerary, paperwork and documentation for arrival in Beijing, and even arranged to meet us in Xi'an.
The tour was magnificent,although strenuous for me as a senior,and covered many of the sites and cities we had heard of over the years. Hotels were beyond our expectations, and cheap, from what we experienced in North America. Hotel meals were generally excellent but we preferred to eat in local cafes; this was much cheaper and not at all difficult as most cafes had pictures of their menus posted outside, and staff were always helpful. In fact we were sometimes overwhelmed with how friendly and helpful Chinese people are.
On the Yangste cruise, where we were the only Westerners, several crew members spoke some English, and the public announcements were often repeated in English or the benefit of non-Mandarin speakers.This cruise was spectacular giving much insight into daily life in China, and culminating in the magnificent 3-Gorges Dam.
In Shanghai we went on our own with a bus tour of the city, a river cruise, and walking.I must add that I felt safer walking a night in Shanghai than I have felt in many North American cities. The Shanghai Bund (river walk), night lights on the Huangou river, and the Shanghai tower should be on everyone's bucket list.
I just wish we had more time available!
Travel China Guide Tours 回复2019-09-27
Dear Tom Glaister,
Thanks so much for sharing your great experience regarding your tour in China with us. From your words we are happy to know that you were satisfied with all our arrangements and your consultant Vera's service, and we are thrilled to know that you enjoyed your Yangtze River cruise which is also arranged by us. Your review is not only a great help to us, but also a useful reference to other travelers. Thank you again for your support and we are looking forward to another chance to serve you in China. Have a nice day!
Best Regards,
Customer Service
Dear William Nantau,
We are excited to read your review here. Thank you for your recognition on our tour service. We look forward to another chance to serve you in the near future. Wish you a nice day!
Best Regards,
Customer Service
I used Travel China Guide for the first time last summer, to help organizing our 2 week trip to China. I chose the itinerary and booked the hotels myself but used them to book train and plane tickets, as well as tours. I am extremely pleased with the service provided. They were very helpful, always quick to answer my questions, and the whole trip went very smoothly. Highly recommended!
Travel China Guide Tours 回复2019-09-27
Dear Catherine de la Grange,
Many thanks for taking your precious time and writing such an inspiring review on TravelChinaGuide! We feel honored that all we did for you has met your expectation, including our tour service, and train & flight tickets booking service. Your satisfaction is the great encouragement for us. Thanks for your kind recommendation!
Best Regards,
Customer Service
We used Travel China Guide to book many of our experiences in China. We used them to our tour to the terra cotta warriors in Xi'an, to pick us up at the airport for the day tour, to book trains to and from yangshuo and guilin, and our tickets to the forbidden city. They were very helpful and provided great service!
Travel China Guide Tours 回复2019-09-27
Dear Greg Anderson,
We are thankful for taking your precious time and writing the review regarding your tour with us. It is our honor that you were satisfied with our service of both tour and tickets booking. Thank you for your recognition and wish we will have another chance to serve you in the near future. Have a nice day!
Best Regards,
Customer Service
Our group of 6 from Australia had a fabulous time touring China and were able to see some wonderful "tick the box" places, people and pandas.
From the start our trip to China was well organised, on time and met all our expectations. Shanghai was a very cosmopolitan city, the Terracotta warriors amazing, the Yangtze interesting and the doing the walk along the Great Wall a highlight and great finale to our trip.
Kelly and her band of helpers were friendly, knowledgeable and always helpful. Having someone to pick us up, meeting us, then dropping us off at different cities, airports, train stations and to our Yangtze river cruise made for getting around a breeze. All our tour ladies were lovely, easy to talk to, understand and answer many of our questions. Would highly recommend this tour group. Deb
Travel China Guide Tours 回复2019-09-27
Dear Deb,
Thank you for traveling with TravelChinaGuide! We are very glad to hear that your group had a fabulous time touring the highlights in China. It is also delightful that our travel consultant Kelly and local guides in each city met your expectation. We will never stop working hard to prefect our service and offer our superb service to the clients. We really appreciate your support and hope to serve you next time.
Best Regards,
Customer Service
I was a bit nervous about booking a tour in China as I had read some pretty negative reviews about folk being hassled to buy things and generally being underwhelmed by the experience. I did some research and discovered Travel China Guide Tours. We booked a mini group tour to the Terracotta Warriors and were delighted to find ourselves the only 2 folk on the tour that morning. Tracy, our guide, was excellent. Informative and chatty when needed but unobtrusive otherwise. No hard sell or pressure so highly recommend.
Travel China Guide Tours 回复2019-09-27
Dear Richard M-N,
Thanks for your trust and having chosen TravelChinaGuide to arrange your Xi'an tour! We are thrilled to know that our guide Tracy has brought you a smooth travel experience in Xi'an and her excellent service met your satisfaction. Besides, we agree with you that it would be annoying if you are pressured to buy things when joining a tour group. Our tours do not include any shopping stops that our guides are not allowed to take our clients to any tourist shopping mall. Thanks for your high praise on our service. We all expect for another chance to serve you again soon. Have a good day!
Best Regards,
Customer Service
Excellent service and experience. All worked very well. We had our tickets waiting for us in our lobby hotel on time. 100% recommended
Travel China Guide Tours 回复2019-09-27
Dear Emiliano DT,
Greetings from TravelChinaGuide! It is a great pleasure to read your feedback here, we appreciate your kind support of our booking service! Your satisfaction is truly a valuable gift for us and is our motivation for constant improvement too. We will keep working hard in every aspects as the best reply to your recommendation! Have a good day!
Best Regards,
Customer Service
Travel Cina tour was the greatest vacation we have ever had. Summer 2019 did the 12 day tour. Beijing Xian Chengdu Guilin Shanghai. We also did the upgrade to 5 star hotels...wow that was fantastic...never seen breakfast bars with so much good stuff.
Enjoyed it all. Because there were 7 of us we had our our private guides. All were great. We did not do any of the shows in the evening that were recommended as we just did things around hotel on our own.
If you have any hesitation around security or not being welcome in China with the trade war, you do not have to worry. Never once felt unsafe.
Thanks you will not regret,
David R from Wichita KS USA
Travel China Guide Tours 回复2019-09-27
Dear David R,
How kind of you to post a positive review regarding your 12 days China tour with TravelChinaGuide! We are excited to know that you have had the greatest holiday in summer with us and you enjoyed all our arrangements for your trip. Thank you so much for recommending our tour service. Please keep in touch should you need our any help.
Best Regards,
Customer Service
I used Travel China Guide to buy my China rail tickets using their website from the UK. The booking was made most efficiently and the tickets were waiting at my hotel in Shanghai when I arrived - all as promised. Their website is also full of brilliant information on how to find one's way through a Chinese train station and how to interpret a Chinese rail ticket. I thought their service to be excellent.
Travel China Guide Tours 回复2019-09-27
Dear Hugh Spencer,
Greetings from TravelChinaGuide! We are very pleased to know that you found our booking service efficient and reliable. It is also a pleasure that you found our website useful for searching and learning train information. We do wish our website can be a platform for international travelers to know about train service. Your admiration is truly a great comfort for us. We will keep working hard in every aspects and will look forward to another chance to serve you.
Best Regards,
Customer Service
By now, I have used TravelChinaGuide services (both tours and train ticket purchase) a few times in the last 2 years, and each time their service has been absolutely outstanding and impeccable.
They have always met or exceeded the quality promised via their website.
The interaction with them is remarkably smooth: procedures, terms and conditions of their tours and other services are clear. Information on their website is comprehensive, clear and easy to navigate. Communication with their agents is pleasant and they are very polite, kind and helpful.
Response by their agents was very prompt in all cases.
For the tours (I have taken 4 so far, in Xi'an and in the Guilin area) they always provided perfect and timely organization: notification of all steps was given exactly when announced; the Guide always showed up at our hotel exactly at the time expected; the trips developed according to schedule and plan and a couple of contingent unforeseeable situations were handled and solved promptly and satisfactorily by the Guide.
All the Guides who led these tours were absolutely professional persons: knowledgeable, informative, helpful but also friendly, lovely, charming - and discrete.
In one occasion (tour of the Longji Rice Fields) I had one of the best meals I have ever had - anywhere in the world - at a modest family restaurant in a remote village. I really appreciated the chance TravelChinaGuide gave me to sample authentic, not tourist-oriented or tourist-capturing, Chinese food.
Some of the places I visited with TravelChinaGuide are remote and pristine places of stunning beauty and impressive cultural significance - and this is not merit of TravelChinaGuide, but their merit is to offer these small-group tours which allow us tourists to really take in the beauty of the places and savor and perceive people's culture without invading their territories with big, loud hordes of tourists.
Their train booking and ticketing service, which I have also used a few times, both with delivery of the tickets at a Hotel and with pickup at a ticket window in a Railway Station, is impeccable as well.
Travel China Guide Tours 回复2019-09-27
Dear Salvatore Costa,
What a detailed review! Thanks for taking your time to share your enjoyable tour experience in Xi'an and Guilin with us. We are more than happy to hear that you were satisfied with both our tour service and tickets booking service. Your satisfaction is a great power and rewards to us. We will never stop perfecting our service quality. Thank you again for your support and we wish to have another chance to serve you in the future!
Best Regards,
Customer Service
Had the most memorable vacation thanks to the incredible guides and support personnel. Will definitely use them again for my future trips. Thanks so much
Travel China Guide Tours 回复2019-09-27
Dear TRISHA HOUSTON,
You are so kind to post a 5-star review on Trust Pilot. It is a great pleasure that you were satisfied with our tour service and had a memorable vacation in China. Your satisfaction is the great encouragement for us. Wish to serve you in China again.
Best Regards,
Customer Service
We booked all the train tickets that we need for the trip in advanced. Travel China Guide purchased them for us when they were available (about one month before the train departure). Some of the specific trains that we choose were not available but they sent us some alternatives and asked us which one we prefer. After some email exchanges all was ok. They sent the tickets to the first hotel of our route, and the day we arrived to Shanghai's hotel the tickets were at the reception. Perfect service, very comfortable, otherwise is not easy to buy the tickets at the station...
For sure, we will use Travel China Guide again if we go to China again.
Travel China Guide Tours 回复2019-08-27
Dear Aleix,
Thank you for rating our service a 5-star service! We are more than pleased to know that you found our booking service satisfactory and the delivery arrangement to your hotel went perfectly too! It is a great honor of us to service you. We will look forward to a second chance in the near future. Please feel free to contact us if there is anything we can do for you. Again, thank you for your kind recommendation and wish you a nice day!
Best Regards,
Customer Service
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