As the largest online tour operator in China, TravelChinaGuide Tours offer many choices of holiday plans leading you to explore over a hundred worldwide destinations. Best deals on small group tours, tailor-made private tours, flight and train tickets bookings are available with guaranteed quality service.
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Is Travel China Guide Tours legit?
Travel China Guide Tours (www.travelchinaguide.com) has a 4.9 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-10-25.
We booked a private tour with them to Xi'An and Dunhuang. We had professional and helpful advice from the outset and the tour was tailored to our interests. It was great to have one person who was dealing with us from our first enquiry to the time we arrived and who was always there for questions.
Our guides were excellent and adapted to our physical fitness and likes. They were knowledgeable and fantastic company.
I would book this company again in a heartbeat.
Reply from Travel China Guide Tours2026-09-18
Dear guest, thank you for your wonderful review. We're delighted to hear that our tailored advice, consistent support from your first enquiry onward, and the adaptability of your guides made your Xi'an and Dunhuang private tour so enjoyable. It's great that they matched your physical fitness and interests while being both knowledgeable and fantastic company. Knowing you'd book with us again in a heartbeat is the highest compliment. We truly appreciate your kind words.
We had a very positive experience with TravelChinaGuide. The agency was extremely well organized, helpful, and professional throughout the planning of our trip to China.
They helped us arrange everything, including train tickets, tours, transfers, and other travel details, making the whole experience much easier and less stressful.
We also encountered a few unexpected issues during the trip, but the team was always quick to respond and offered us several possible solutions, helping us resolve everything efficiently.
We really appreciated their availability, flexibility, and support, both before and during the trip. We would definitely recommend TravelChinaGuide to anyone planning a trip to China.
Reply from Travel China Guide Tours2026-09-18
Dear guest, thank you for your wonderful and detailed review. We're delighted to hear that our team's organization, professionalism, and support made planning your China trip so much easier and less stressful. It's especially great that we could respond quickly and offer solutions when unexpected issues arose, both before and during your journey. We truly appreciate your high recommendation.
Very reliable service from Christina who handled all my bookings especially the high speed train tickets for my family of 5 ensuring all able to sit together and booking of popular museum tickets. I had peace of mind knowing she will do her best.
Reply from Travel China Guide Tours2026-09-18
Dear guest, we truly appreciate your thoughtful review. We're so glad Christina's reliable and attentive service gave you peace of mind throughout the booking process. We look forward to serving you again in the future!
A fantastic service all the way, the station, the boarding, the train itself, a very pleasant experience.
Reply from Travel China Guide Tours2026-09-18
Dear guest, thank you for your kind review. We're delighted to hear that the service from the station to boarding and the train itself made your journey so pleasant. We hope to welcome you back again soon!
China rail ticket booking so easy with TravelChinaGuide !
I travelled to China in October 2025 and planned a self-guided circular tour by train visiting Shanghai, Hong Kong, Chonqqing, Xian, Beijing and returning to Shanghai. As the official National Chinese Railways website only opens bookings 15 days before travel, I needed to ensure that my plans ran smoothly, so booked with this company because of the highly positive feedback. I can now add to this, and can say that all my rail travel went exactly according to plan. Obviously, because the company is based in China, there is an 8 hour time difference, but replies to any queries always came within 24 hours. I have absolutely no hesitation in recommending this company.
Separately, I will be leaving feedback about my Xian guided tour where my guide, Carol, was extremely knowledgeable , organised and friendly.
Reply from Travel China Guide Tours2025-12-15
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It is our honor to help you with booking. Thank you for trusting us. We are always ready to serve you again whenever you need. Best regards from TravelChinaGuide Tours.
I had to make a couple of changes in my train to Tibet and they were extremely helpful and available! Totally advisable service
Reply from Travel China Guide Tours2025-12-15
Dear guest, very appreciate your time in sharing your booking. It is our pleasure to help you with the booking issues. Thank you for choosing us. We eagerly anticipate the opportunity to serve you again! Best regards from TravelChinaGuide Tours.
The customer servive very fast respond to settle our problem. We had last min change our plan, they fast help to change the timing.
Reply from Travel China Guide Tours2025-12-15
Dear guest, thank you so much for your kind comment. It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. We are always here to solve your travel problems. Best regards from TravelChinaGuide Tours.
I have travelled with this company for over 10 years all throughout China. They deliver speedy and consistant service. Replies are very quick . Thoroughly recommend to everyone travelling for business or pleasure
Reply from Travel China Guide Tours2025-12-15
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It is our honor to help you with booking. Thank you for trusting us. We are always ready to serve you again whenever you need. Best regards from TravelChinaGuide Tours.
The staff of Travel China Guide were extremely efficient and professional in their communication and assistance. They assisted me with pre-booking bullet train tickets for my family trip and did so promptly – as soon as bookings were open, they immediately did the booking and secured my desired train tickets. Their updates were also very prompt, and they kept me in the loop pertaining to my bookings. Having found and engaged their services was indeed a blessing! We shall definitely engage Travel China Guide again when we visit China soon.
Reply from Travel China Guide Tours2025-11-26
Dear guest, thank you so much for your kind comment. It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. We are always here for help. Please feel free to contact us if needed. Best regards.
Our train bookings were very ease and everything went well. All questions we had were answered fast and efficient. Thank you very much for helping to create our lovely China experience.
Reply from Travel China Guide Tours2025-11-26
Dear guest, thank you for your time in sharing the booking experience. We are so delighted to see you are satisfied with our booking service. We strive to make booking easy and fast. Best regards.
The booking system is easy to understand. The team were very responsive when I had a change in plans, and helped to organise refunds. They were very helpful in providing receipts so that we could claim expenses.
Reply from Travel China Guide Tours2025-11-26
Dear guest, thank you so much for your kind comment. It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. We are always here to solve your travel problems. Best regards.
A simple straight forward booking process, excellent
Reply from Travel China Guide Tours2025-11-26
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It's our honor to help with booking. Thank you for trusting us. We are ready to serve you again whenever you need. Best regards.
Christina is always incredibly helpful and makes the booking of my business trips so much easier. Friendly, efficient and professional, I would 100% recommend!
Reply from Travel China Guide Tours2025-11-26
Dear guest, very appreciate your time in sharing your booking. It is our pleasure to help you with the booking issues. Thank you for choosing us. Best regards.
This is a reliable service for getting train tickets in advance
Reply from Travel China Guide Tours2025-11-26
Dear guest, thank you for your time in sharing the booking experience. We are so delighted to see you are satisfied with our booking service. We strive to make booking easy and fast. Thank you again for your trust. Best regards.
Easy booking, agent will purpose alternative if your preferred route is not available. Friendly.
Reply from Travel China Guide Tours2025-11-26
Dear guest, thank you so much for your kind comment. It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. Best regards.
We used Travel China Guide to book 2 trains in China and everything went smoothly and we highly recommend booking with this company! We were even able to find tickets during the Gold week In October, great service!
Reply from Travel China Guide Tours2025-11-26
Dear guest, thank you for taking time to write this kind review. It gives us a big thrill to see you are satisfied with our booking service. Efficient and convenient booking is what we are adept at. Thank you again for choosing us. Please feel free to contact us if needed. Best regards.
Very efficient and simple process. Good communication from Travel China Guide including resolution of an issue when China Railways cancelled one train a couple of weeks before we were due to travel. I particularly like the system of using your passport as your ticket, avoiding the need to print tickets or find confirmation on phone which can be difficult due to restrictions on accessing emails in China.
Reply from Travel China Guide Tours2025-11-26
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It is our honor to help you with booking. Thank you for trusting us. We are always ready to serve you again whenever you need. Best regards.
Flawless organization! The agency turned out to be incredibly efficient—we booked our entire train itinerary through them, and everything went perfectly. In addition to the trains, we also purchased tickets to visit major attractions in the various cities we explored. Confirmations arrived promptly and accurately, making our travel planning smooth and stress-free. Professional service, clear communication, and total availability. Highly recommended for anyone who wants to travel with peace of mind and zero hassle.
Reply from Travel China Guide Tours2025-11-26
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It's our honor to help with booking. Thank you for trusting us. We are ready to serve you again whenever you need. Best regards.
Travel China Guide was easy to use and it was the most convenient way to purchase bullet train tickets. I was happy with the trains too.
Reply from Travel China Guide Tours2025-11-26
Dear guest, very appreciate your time in sharing your booking. It is our pleasure to help you with the booking issues. Thank you for choosing us. We eagerly anticipate the opportunity to serve you again! Best regards.
Excellent service by Christina Zhao. Allay my worries and solved my train tickets schedule. Very easily accessible for contact through what’s apps or email. Response is indeed very fast. An excellent company to trust and collaborate for bookings and advice
Reply from Travel China Guide Tours2025-11-26
Dear guest, thank you for your time in sharing the booking experience. We are so delighted to see you are satisfied with our booking service. We strive to make booking easy and fast. Thank you again for your trust. We are always here whenever you need help in travel. Best regards.
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