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China Highlights

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273 reviews

4.7273 reviews
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About China Highlights

Data updated
Website
chinahighlights.com
Category
Vehicles & Transportation
Location
China
Status
Unclaimed
Last 12 months
193 reviews
Replies to negative
100% (3/3)
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About this business

Since 1998, China Highlights has been a trusted expert in crafting private, tailor-made journeys across China. We go beyond sightseeing — helping travelers connect more deeply with China's nature, culture, and people. Our belief, “Highlights happen when we get closer,” reflects our commitment to creating meaningful, authentic experiences. From Beijing's Great Wall to the rivers of Guilin and the heritage of Xi'an, our dedicated travel designers and local hosts ensure every trip is personalized, stress-free, and inspiring. China Highlights is part of Highlights Travel, offering private journeys across Asia, including Japan, Thailand, Vietnam, Cambodia, Laos, and India. Here's to more moments that bring us closer.

Written by the business, not verified by us.

Is China Highlights legit?

China Highlights (chinahighlights.com) has a 4.7 out of 5 rating on OK.one, based on 273 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 193 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the dedicated team for creating highly personalized itineraries, noting that advisors remain exceptionally patient, responsive, and professional when organizing complex multi-city holidays. Consumers also deeply appreciate the seamless logistics, comfortable transport, and the outstanding assistance provided by knowledgeable local guides and drivers at every single destination. Some reviewers were not happy with minor communication barriers regarding English proficiency, encountering an occasional distracted guide or receiving less detailed historical explanations during excursions. These specific issues with communication and guide engagement were occasionally noted by participants as areas requiring improvement.

Auto-generated from all reviews of this business. For reference only.

What people say

Amazing experience in Shangai

**Title: An Amazing Experience in Shanghai with Kenny!** We had a wonderful experience exploring Shanghai with our guide, Kenny! She was absolutely excellent — extremely knowledgeable, friendly, and flexible, always adapting the itinerary to our interests and making sure we got the most out of our time in the city. Her knowledge of Chinese history and culture is truly impressive. At the Shanghai Museum, she gave us a fascinating lesson about the ancient Chinese bronze collection, making the visit so much more interesting and meaningful. One of the most interesting experiences was visiting the famous Marriage Market at People's Park, where parents display personal ads hoping to find suitable partners for their children. It was such a unique and fascinating glimpse into Chinese culture, and Kenny's explanations made the experience even more special. Kenny also suggested many great places to visit and took us to fantastic local restaurants, where we tried delicious traditional Chinese dishes we had never tasted before. Thanks to Kenny, we really made the most of our time in Shanghai and discovered so much more than we would have on our own. We highly recommend her to anyone visiting Shanghai!

Our China Highlights tour guide - Qi

Our China Highlights tour guide, Qi, in Shanghai, was absolutely amazing for my husband and I. We enjoyed her services for 3 days. We had finished a 3-week tour of Japan and Seoul and wanted leisurely days in Shanghai. Qi took us to historical areas, the major temple, local restaurants and modern Shanghai. She was very attuned to our needs. She listened to us and, accordingly, devised an amazing tour which was educational, fun and leisurely. She has a lot of spirit which is much appreciated. Peter and Lynne Kent

Multi-city China Trip

Travel Dates: Sept 9-27, 2026. For our 30th wedding anniversary, I and my husband traveled to the following cities in China: Beijing → Xi'an → Chengdu → Leshan → Emeishan → Chongqing → Zhangjiajie → Shanghai We would like to thank our travel agent - Mr. Leon Long of China Highlights aka Highlights Travel. Mr Leong, we truly appreciate how promptly you always respond to all of our questions and how willing you are to help with every detail of our travel plans. Your professionalism, patience, and dedication make the whole planning process so much easier and stress-free. All the hotels you booked in each destinations are top-notch, that deliver an exceptional experience that combines luxury, comfort, cleanliness, convenience, and outstanding hospitality of all staff. The breakfast buffet are all delicious and so many dishes, noodles, desserts, dumplings, breads, fruits and beverages to choose from. Voco Chengdu Chunxi Road Hotel, Floor 3, Room 6359 and SEYA Hotel in Chongquing, Floor 59, Room 5905 - are our favorites. In SEYA hotel, our acrylic bathtub is facing the floor to ceiling glass wall, so we have the panoramic view of the city and the river view. Part of the ceiling also is all mirror - what a terrific view from the bed below ☺. We enjoyed our daily afternoon tea-time, enjoyed interacting with XiaoBai - the high-tech robotic dog by the hotel’s reception area, and most importantly, we enjoyed the STORM SPA. The storm spa has an immersive audio-visuals-lighting effects and simulated rainfall! What a high-tech weather-themed hydrotherapy experience - we ONLY SEE IN CHINA! Speaking of the tour guides, all of them are knowledgeable, professional, friendly, patient, and passionate about sharing the history, culture, and hidden gems of each destination. They listen carefully to our interests, respect our preferences, and personalize the itinerary to ensure you experience the places that matter most to us without feeling rushed. Occasionally, they became our instant photographer! Shout out to our amazing tour guides: April in Beijing- the sweetest ever & a master storyteller. Thank you for the yummy, creamy & very cute anniversary cake! Deeply appreciate her thoughtfulness. Robbie in Xian - the happy face man & Mr Robbie-pedia as in Wikipedia - the seamless problem-solver! He was also full of surprises for us - with the savory home made lunch (you cannot get any more local than that), and a delicious anniversary cake with fresh fruits inside! We were sincerely touched by his thoughtfulness! Diana in Chengdu, Leshan & Emeishan - her unwavering patience, calmness & contagious enthusiasm makes us so comfortable! Fay in Chonquing - very dependable & very accommodating to our needs. She is a beautiful fashionista with a dynamic interpersonal skills! Kevin in Zhangjiajie - his flexibility, genuine rapport, and so soft spoken made us drawn to him at once. Also shout out to Simon Yao in Beijing & Peter in Shanghai for ever so helpful. They all transformed simple sightseeing trips into a deeply memorable travel experience for us. Equally important are the drivers. They are all punctual, courteous, responsible, and safety-conscious. They maintain a clean, comfortable vehicle, drive smoothly, handle our luggages with care. Their air-conditioned and high-tech vehicles ensure a relaxing journey for us between destinations. ☺ About all the attractions, ONLY IN CHINA, we have experienced a land of extraordinary contrasts, where ancient emperors, ingenious engineering, breathtaking natural wonders, adorable giant pandas, and futuristic cities come together in one unforgettable journey. BEIJING’s Imperial History → XI’AN’s Legendary Terracotta Army → CHENGDU’s Great Pandas and the Magic of Sichuan Face Changing Mask Show → LESHAN & EMEISHAN’s Ancient China Engineering & Sacred Mountain → CHONGQING’s Most Cyberpunk Vibrant Mountain MegaCity → ZHANGJIAJIE’s Earth’s Most Spectacular Floating (AVATAR) Mountains → and SHANGHAI’s Futuristic Skyline Modern China Metropolis It’s such a pleasure working with Mr. Leon Long, who is so reliable, accommodating, and genuinely helpful. Thank you for going above and beyond and for making this experience a wonderful one. We truly appreciate all your time and effort! Keep up the excellent customer service! ☺ China Highlights -aka- Highlights Travel is the way to go for a personalized and individualized tour tailored exclusively to one’s schedule, pace and interests with a dedicated tour guides and drivers. The flexibility, privacy and the guide’s 100% attention are only towards you and towards your companion. /Ricardo & Juliet AVERION

Shanghai - he best start to China

We started our trip to China with a bang in Shanghai with our incredible guide Qi. She showed us both the history and tradition of ancient China and the ambition and growth of modern China. We visited all the famous sites of Shanghai and had a chance to eat the local specialties. Qi took extra care to understand our needs and preferences and customized the tour for us. We are very fond of local food and Qi ensured we tasted a lot of street food. She recommended the chinese circus which we really enjoyed, it was a heart pulsing show with incredible dare devilry.  Qi also took us to visit the village of Zhujiajiao, the Venice of China, a quaint small town which gave us a taste of the rural life. With Qi, everything was smooth sailing, we didnt have to worry about anything. She ensured our trip to Shanghai was pleasant and memorable. If youre planning to visit Shanghai, just book China highlights and Qi with your eyes closed!

I just book a 23 days private tour to…

I just book a 23 days private tour to China Liz was very profesional and great with the Looking forward to the trip on May 2027 👍

Reply from China Highlights2026-10-13

Thank you for your kind words! We're so glad Liz was professional and helpful with your booking. We look forward to welcoming you on your 23-day private China tour in May 2027!

Complete satisfaction and appreciation …

Complete satisfaction and appreciation for the planned itinerary put together and executed effectively to make our 2 week visit to 4 chinese cities seamlessly enjoyable with Knowledgeable and considerate guides at each city.

Reply from China Highlights2026-10-14

Thank you for your wonderful feedback! We're delighted your trip was seamless and enjoyable, and that our knowledgeable, considerate guides made it special.

Our Travel Advisor & Travel Itinerary

Our Travel Advisor, Leah Zhou, was extremely responsive in providing us a detailed 21-day China Trip itinerary within 24 hours. The itinerary was very comprehensive and well thought out. We only had minimal follow-on questions, which she responded quickly. Everything was outlined so well we booked our travel plans almost instantly. We are very pleased with the booking process.

Reply from China Highlights2026-10-14

Thank you for your wonderful feedback! We're delighted Leah provided a detailed, well-thought-out 21-day itinerary within 24 hours and answered your questions quickly. We're so glad the booking process was smooth and look forward to welcoming you to China!

China Highlights 5 stars ⭐️

We traveled around in China for a month, using China Highlights to organize the trip from beginning to the end. And we were not disappointed- If I could give more than 5 stars I would! We are traveling a lot, so we know what to compare to, and China Highlights has been outstanding- all the way from the planning phase to the very last minute of our trip, their co-workers have done their utmost to tail everything to our liking and giving us remarkable memories. They were always there when needed (even in the middle of the night), from changing plans in the last moment to such trivial things like finding our favorite coffee in a remote village (our guide ordered it online;)). A great thanks to Camila in the backoffice and all our guides who have used their vast knowledge and experience to create this wonderful journey through China. I highly recommend China Highlights to everyone planning to go to China!

Reply from China Highlights2026-10-14

Thank you so much for your incredible review! We're honored your month-long China trip was outstanding from start to finish, and that Camila and all your guides could tailor everything to your liking—even finding your favorite coffee in a remote village! Your high recommendation means the world to us, and we'd love to welcome you back someday.

Chongqing, a real discovery!

We spent three days in Chongqing, a metropolis that we only knew through YouTube and Instagram. It has been a very positive travel experience, in a town that - with its 32 million people and a complex geography - could have been a problem visiting. Our guide Johanna of China Highlights made everything smooth for us, taking us first to Dazu to visit the rock carvings, then through the ancient and most modern parts of the town, skipping the most crowded points without losing the sight of the most interesting things. The bad weather did not spoil our visit to this modern city, that we recommend to all those interested in discovering the most innovative aspects of the Chinese life today.

Reply from China Highlights2026-10-14

Thank you for your lovely review! We're delighted Johanna made your Chongqing visit smooth and enjoyable, from Dazu to the city's ancient and modern highlights. We're glad the weather didn't spoil your experience, and we appreciate your recommendation. Hope to welcome you again!

China highlights by Coco

We booked our visit through Coco, our advisor at China highlights, and what a trip she planned! She was meticulous in the planning and execution of her suggested schedule. It all went like clockwork, which meant a stressless adventure for us! Thank you again Coco! There were flights, restaurants, shows, hotels, sights and more. We had an eye opening time and a wonderful exposure to the people and places of a fantastic country. Thanks again China highlights and especially you Coco!

Reply from China Highlights2026-10-14

Thank you so much for your lovely review! It’s wonderful to hear you enjoyed this seamless, eye-opening trip. Coco is delighted her careful planning helped you have a stress-free adventure across China. We truly appreciate your kind words and hope to welcome you again soon!

26 Day Tour With China Highlights

We booked a 26-day tour with China Highlights to Beijing, Xian, Lhasa, Chengdu, Chongqing, Yangtze, Yichang, Zhangjiajie, Shanghai. It was definitely a trip of a lifetime for us! Our itinerary included spectacular sights, cultural experiences and shows. This was a very extensive tour and everything was well organized including the guides, hotels, and transportation. Our travel coordinator Leeky was awesome! She helped us plan a custom itinerary, was very flexible and responsive. Cannot recommend Leeky and China Highlights enough!

Reply from China Highlights2026-10-14

Thank you so much! We're thrilled your 26-day trip was a trip of a lifetime, and that Leeky helped create a flexible, well-organized journey with great guides, hotels, and transportation. We truly appreciate your recommendation.

Leon from China Highlights is a great…

Leon from China Highlights is a great tour manager who went beyond himself to plan a great holiday for my family and I. This was oir first trip to China and we had many reservations about our trip. But Leon made it completely hasselfree and we had a fantastic time there. He gave us a thorough first impression of the country in 12 days and he included some really interesting experiences, plays and shows for us too. We felt very safe and comfortable throughout our trip. The hotels, guides, meals and plans he made for us were all spot on. I will fully recommend hou request for Leon's assistance on your next trip. China Highlights, his tour company, also organises tours to Europe, India and other places.

Reply from China Highlights2026-10-14

Thank you for your wonderful review! We’re thrilled Leon delivered such a smooth, worry-free first trip to China for your family. It makes us happy that you loved the carefully arranged experiences and felt safe and comfortable the whole time. Leon will be so glad to read your kind praise.

Great for first time travelers to China

I left a review earlier for my guide in Nanjing but I want to leave a second review for my trip coordinator Leon. he worked with me for a few months up until my trip to make sure I was prepared and even added a few places to my itinerary that were not on my radar and those stops were some of the most fun I had on the trip.

Reply from China Highlights2026-10-14

Thank you for this lovely review! Leon will be thrilled to know the extra spots he suggested became your favourite highlights. Hope to welcome you again!

This is the third time I have used…

This is the third time I have used China Highlights. My husband and I recently returned from China. They always do a fabulous job. They are so easy to work with; vey responsive; extremely flexible in putting together the perfect itinerary. In particular, my agent was Monica Mo - I highly recommend her. We also had amazing guides who went above and beyond to make our experience perfect. In Shanghai, Chee; in Beijing Olivia and our driver Lucy; in Hong Kong, Alan.I would never hesitate to use or recommend this company.

Reply from China Highlights2026-10-14

Thank you for your wonderful review! We’re delighted Monica and all your guides & driver delivered such a great trip. It means a lot you trust China Highlights again. Monica will love your recommendation, and we hope to welcome you back soon!

inconsistent service experience

The booking process was superb and thus we expected the same once we arrived.However, no coordination between head office and independent tour agencies hired .Guides not properly briefed - our guide had poor historical knowledge and did not give an outline of each days program and just herded us along .Skipped stuff like drive through Tiananmen square as it was inconvenient traffic wise! she seemed to be controlled by the driver who did not wish to stop along the way so we could have lunch as he wanted to take us directly back to the hotel.We had to request you to intervene. Not a good experience at all and all three of us felt "cheated" as we have paid and the services were not delivered.

Reply from China Highlights2026-09-18

Dear Mimi, Thank you sincerely for sharing your feedback with us. We are truly sorry your trip did not live up to your expectations, and we take your experience very seriously and would like to clarify a few points. Regarding Tiananmen Square: After adjusting the itinerary due to large crowds, our guide offered you the chance to alight at the square, and you opted to remain in the vehicle to skip the long queues. On the Great Wall day, lunch was not part of the plan and your guide did check with you; when you later asked to join friends for dinner, we quickly rearranged and asked the guide and driver to follow your wishes, and they waited and drove you back to the hotel afterwards. We care deeply about your experience. Our Customer Care Manager will contact you personally so we can hear the rest and discuss this properly. Best regards, Customer Care Team

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