Vape Online Store with Full Range Electronic Cigarette Brands, Buy High Quality Vaping Starter Kits, Atomizers/Tanks, Batteries/Mods, Vaporizer Accessories.
Will Buy From Again
While it's true that the shipping is slow, that's the case for every company in China. It takes a long time to move a product by ship literally halfway around the world.
The customer service of Vaporl is fantastic. Pleasant, responsive, and professional. I genuinely have no complaints and will continue to purchase from them.
I would like to say that vaporl is a good vape site
I would like to say that vaporl is a great vape site not only for it's affordable price and high-quality products, but also for it's better services. I know the shipping problem is a great big headache. But i found that recently vaporl released their USA store for fast shipping within 3 days. If you're hard to bear the long shipping time just choose faster shipping way or close your mouth and wait. I mean judge a site depends on whether it keeps improving.
So I had been in the vaping real for 3 years now, already know all online vape shops and this company VaporL is really really solid.
Everything from start to finish is flawless.
Price/Products/Shipping and Customer Service is the best I ever come across.
I have bought vapes from a number of different suppliers and have received no response when a product was faulty. I’m pleased to say Vaporl were amazing from the get go. I initially placed my order without coils and contacted them via Facebook to check which ones I needed for my new kit. They replied straight away and even put the coils in for free as a good Will gesture. When I received the vape I had some issues getting it going (purely my own silliness) and they replied straight away again to assist. I can honestly say I haven’t received such good old fashioned service online or in person for a long time. I wish all businesses were as professional and honest as these guys. Added bonus - I have a lovely new vape that blows massive thick clouds :D Thanks again!
Vaporl 回复2018-12-14
Hello, Shanti, thank you very much for your friendly fair review on us. It means a lot to us and we will appreciate it. We are always doing our best to meet with customers' needs. Any question or problem, pls just let us know. thank you very much again. Let's vape up.
Best Regards.
Vaporl Team
Their customer support team was responsive to my concern and they addressed an issue I had very professional and courteous. Fast response and great interaction. Would recommend purchasing from them even though shipping takes longer but it's worth the wait knowing that they take their time to deal with any issues that arise. Thank you very much for everything.
Vaporl 回复2018-12-14
hi, Yenrriz. We will appreciate your fair review on us, and thank you very much for your understanding in customer service work, we will always try our best to deal with customers' issues in time. We will do it better and better. thank you very much. Enjoy vaping!
Best Regards.
Vaporl Team
This is an excellent company to obtain all your vaping gear! I placed an order on Thanksgiving day and it was literally on my doorstep the following Monday. All products were factory sealed and in perfect condition. I did have a couple of questions about my order. All my questions were promptly answered on their chat forum and email. Very friendly staff! If you want the best prices anywhere, I highly recommend Vaporl as the go to site for all your purchases! Will definitely order again soon. Thank you very much!!
Vaporl 回复2018-12-13
hello, David, thank you very much for your fair friendly review to us. By DHL shipping, it is very fast and usually they will contact with you and deliver to your door. That's our duty to reply customers' question in time, we are always trying to do it in 24 working hours. It's great we helped.
Great news that we can ship from US warehouse now, so shipping will be much faster than before. you can order from US warehouse in the future. Let's enjoy vaping life.
Best Regards.
Vaporl Team
Dear Vincent, Good news your package already arrived in your country, pls contact with local post to get it faster. thank you.
Also we hope you can understand it's international shipping and it takes time and may get delayed during shipping peak period. We are really sorry for that, we kept urging shipping company to update faster every day.
Best Regards.
Vaporl Team
I've had nothing but great experience with Vaporl. Most of these negative reviews is on shipping. You got to understand that it's coming internationally. It's going to take some time. 1st shipment came within the time limit that was stated. 2nd shipment came just a few days earlier even with a discrepancy with the order. The discrepancy was minor. I ordered a blue Aqua Master during a special promotion. It sold out and they put my order on hold. I contacted them to see if there was a problem. They explained that the particular color sold out and ask if a different color was ok. I said it was fine and went on to ship out the items I purchased. I am more than satisfied with my purchases. Everything is 100% authentic. Please be rest assured that they will work with you. I will be purchasing again through Vaporl.
Vaporl 回复2018-12-12
Hello, Scott, thank you very much for your fair great review on us. yes, bed review are about international shipping time. actually we are improving it and we are now able to ship from US. It will be much faster in the future. we really appreciate your reasonable fair review on us. thank you very much.
Best Regards.
Vaporl Team
I place my order over a month ago and still waiting for it to be delivered. I emailed them many times to refund me and they are not willing to do so.
Vaporl 回复2018-12-06
hello, Dear Ryan, what's your order NO. pls? usually it won't take like one month.
We are really sorry that it's international shipping, we can't stop it after shipping. That's why we can't cancel or refund order after shipping. We are really sorry for any delay on the package, but due to peak period, delivery delay happens, we hope you can understand, thank you very much. If you have any more question, pls contact with customer service. thank you.
Best Reagards
Vaporl Team
Everything in my package was brand new, not a scratch or dents or any kind of damage to the stuff. Delivery was much quicker than expected and even included a small gift! overall very happy customer, will return for future orders soon! Thank you
I have been waiting on my Order to Ship out but have not recieved anything and its been 3 weeks i will never order from this site again
Vaporl 回复2018-12-01
hello, we are really sorry if there is any delay. What's your order NO. pls? Did you contact with [email protected] to check about your order?
If your order is in stock, we will ship out in 2 workdays.and we hope you can understand it's international shipping, it takes time.
Actually if you need products urgently, you can choose DHL shipping, it's much faster and also costs higher.
All the best
Vaporl team
I placed my order 6 weeks ago and it hasn't even been shipped yet. I am certain that it was out of stock when I ordered it, yet they took my money none the less. DO NOT BUY FROM THESE PEOPLE!
Vaporl 回复2018-11-28
hello, Sean, we are really sorry if there is any delay of your order. what's your order NO. pls? did you contact with support to check about the order? pls contact with [email protected] to make sure what happened with your order. thank you very much.
Best regards,
Vaporl team
Thanks for my new vape mod kit. As glad as I was, this took entirely too long to receive! Since September 9th! The Vaporesso Luxe 220 with SKRR is a great product! As a company with integrity, you should do a better job of providing good communication and availibility of EASY CONCISE TRACKING in a timely manner!
Vaporl 回复2018-11-23
hi, Anne, thank you very much for your new fair review to us. and thank you very much for your advise to us.
Since there is time difference, so we may not reply so fast, but we are doing our best to reply in 24 hours.
Also we are always trying to find better shipping to make delivery faster. We will find ways to solve it. thank you very much for ordering from us. Enjoy your vaping life!
All the best
Vaporl Team
i win giveaway from Vaporl.
i recieve the prize even its take long to wait but it's worth it.
seller respond is friendly and communicative.
recomended seller.
And just sugest, Please choose the faster shipping partner,NL to slow.
thanks Vaporl. sucses always
STAY AWAY!!
Order a Vape August 16th, they changed the date 5 times on me saying it’ll be shipped out shortly. When I ask for an update get the same BS email.
It is now October 26 still no product and no refund.
Nothing but lies from them. Most likely won’t see my money back either. Do not purchase from them at any cost, let my mistake be your lesson.
Vaporl 回复2018-10-29
hello, Farid, we are really sorry that new product didn't get in stock in time and delayed for times. but we hope you can understand it''s overall thing for us.
also about refund, we noticed you refund will be done in 3-5 workdays and 27th-28th is weekends and we are free. we already urged our financial department to arrange refund ASAP. pls don't worry about it.
we are really sorry for any inconvenience. we hope you can try to understand from our side, too. thank you.
all the best
vaporl team