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Stephanie G · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
VICI Collection(www.vicicollection.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 102 条用户评价,属于购物与时尚分类,口碑优秀。85% 的评价为 4 星及以上,10% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
超级容易使用的网站和很多可爱的选项!订购了一件衣服,但与照片略有不同,而且不太适合我的身体。我联系了客户服务部,因为我很沮丧,它不是照片中的样子,而且裙子底部的剪裁不均匀,而且比预期的要长。他们反应很快,让退货过程变得如此简单!肯定会再次购买并感谢您的善意支持和轻松:)
Thank you so much for taking the time to share your feedback with us!
斯蒂芬对我通过电子邮件向她询问的情况非常乐于助人和体贴!自 2015 年以来,我一直只在 Vici 购物,他们总是很棒!
Shopping with us since 2015 makes you a true VICI OG, and we cannot thank you enough for a decade of loyalty!
与客户服务的交谈非常简单、反应迅速且有效!很棒的衣服和耐用的面料!
We're so happy to hear our Customer Care team made your experience easy and enjoyable
我不小心收到了 2 件额外的上衣,但我没有付款,我让 VICI 知道了这个错误,他们让我保留它们。 喜欢他们的衣服以及他们的客户服务。
We truly appreciate your feedback and support! We're glad you had a great experience with our Customer Care team, and we hope you continue to enjoy your VICI pieces for years to come.
Vici 的 Stephanie 迅速解决了问题。我仍然喜欢从 Vici 订购。
We're so happy to hear this!
很棒的经历。快速响应和帮助
Your feedback means so much to us!
快速高效。有用的建议!
Your feedback means so much to us!
Thank you for the 5-star review!
Thank you for the 5-star review!
在我购买过的所有服装公司中,VICI 拥有最好的客户服务。我已经从他们那里订购了很多年,但今年我已经花了数百美元。衣服的质量令人惊叹,有几次我遇到任何问题,客户服务团队都很快以任何可能的方式提供帮助。我会永远回来的!
We're delighted to hear our team was able to provide friendly and helpful service and that your purchase exceeded your expectations. Thank you for choosing VICI, and we can't wait to welcome you back!
客服坚持不懈地提供帮助,直到问题得到彻底解决。
Thank you for the 5-star review!
响应非常快,并与我一起找出人为错误的解决方案!
Your feedback means so much to us! Thank you for sharing your experience and for your support of VICI.
维西,太棒了客服态度很好,商品也不错。
Thank you for the 5-star review!
米奇非常友好,很容易合作。我感谢您及时提供帮助以及为我丢失的物品提供住宿。非常感谢您,我期待尽快与 VICI 购物!
Thank you so much for the 5-star review!
米歇尔速度超级快,而且对我造成的错误非常友善。 我很感谢她的耐心和指导。 =)
We're so happy to hear Mich was able to provide helpful and prompt support. We truly appreciate your support and look forward to helping you shop VICI again soon!
Thank you! We really appreciate you taking the time to leave a review!
更新:客服联系我退了运费。改成4星了。 我最近为特殊场合购买了很多衣服。我与客户服务的第一次互动非常精彩,他们超越了我。下一次,太糟糕了,我在活动前加急运送了一件衣服。已收到确认信息,已发货并已交付。活动结束后 4 天,它仍然没有到达,而团队负责人 Dan 却没有提供任何帮助。他一遍又一遍地重复自己的话。即使之前与会员聊天时说我的衣服应该在发货前一天到达。作为回头客,你会认为他们会为自己的错误道歉,我得到的回应只是等到第二天,他们会帮助我回来。太令人沮丧了。
We’re sorry to hear about your experience. A member of our Customer Care team will be reaching out to you shortly to assist. Thank you for your patience.
Thank you so much for your kind review!
我喜欢这个网站,可以订购适合度假、特殊场合和日常穿着的可爱服装。他们的客户服务非常好而且响应速度非常快。
We're thrilled to hear that you're loving VICI for your vacations, special occasions, and everyday style. We're also happy to hear that you've had a great experience with our Customer Care team.
共 102 条符合条件的评价