Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being extremely helpful, polite, and quick to resolve any questions or technical problems. People purchasing these tech devices state that customer service representatives go out of their way to ensure completely satisfactory solutions.
Some reviewers were not happy with product reliability, noting that certain devices malfunctioned or stopped working properly after a short period of use. Additionally, a small group of people experienced frustrating delays, communication gaps, or unexpected difficulties when attempting to reach customer service for urgent assistance.
This is not the type of company you want to succeed. I had a dock stop working just outside of a year warranty. Horrible build quality.
Support then wasted my time. After pushing, they offered repairing it. With a $200 shipping fee. Don't do business with them.
Just be aware that Wavlink produce many different computer or IT products and we have purchased a few of their docking stations which have been terrible. The stations that we tested actually managed to destroy the data on both of two tested hard drives (no important data was on either). Both ot the tested units lost internal power during the cloning process and destroyed the partitions. We contacted Wavlink and were promised replacement units and they never honoured this and just kept making excuses. We proved to them that the units were faulty and you can see other peoples reviews on Amazon that back our findings up.
Avoid this company if you value your data or want to deal with a company that eventually ignores all emails and hopes that you will stop contacting them.
wavlink.com 回复2025-03-25
Hello
We feel sorry for the unpleasant experience.
Could you please give us a chance to fix this issue?
We promise to give you the best solution and help you with replacement.
If you do not mind,please contact our support team:[email protected]
And we will be happy to help.
Please be free to tell us your mind.