wavlink.com

Great sucess

I would like to inform you that I have successfully completed the device update, and the screen flickering issue is now fully resolved.

I bought the product really very good

I bought the product really very satisfactory, easy to assemble and with a good resolution, then I had a problem with the device and customer support helped me from the first moment by replacing the piece, really kind and courteous staff and above all helpful, I recommend it to everyone

WAVLINK Great products great service

Our organisation deploys many wavlink devices as we have found the build quality, features and stability of a high standard. After many trouble free years we needed to contact their support and found them to be very reposnsive and proactive when resolving our query. WAVLINK values their client experience from product through to support

Unbelievable reach

product works better than I thought it would, able to get reception through heavy bushes and trees. 600 ft. And I still had service. Very easy to set up. Very easy to install.

Fast and good aupport

Unable to get Support help

Received a new Wavlink Wifi 7 BE6500 USB 3.0 Adapter. Set it up using my USB 3 port but unable to get any improvement in speed. I tried contacting support by clicking on support icon. Said they were on a short break and would be back soon. Never any response. Tried calling 888 # and was told I was 2nd in queue. Waited and then was told no one available at this time and to call back. Ready to send product back to Amazon.

Dave EzUnited States · 2 reviews · Verified · Experienced 2026-10-12 · Posted 2026-10-12

Excellent support

Rapid response and good troubleshooting instructions. Fixed the issue. Thanks!!!

Wavlink AX3000 Wi-Fi 6 outdoor Access Point

I bought Wavlink AX3000 Wi-Fi 6 outdoor antenna for the 10 acres farm in Srilanka to get WiFi connection to the security cameras located around 200m away from the building in December 2025. The setting up was very easy with the help of instructions. The connection with main router was established easily and I was able to monitor the farm remotely. This wouldn't be possible without this antenna. After some time, there was a power surge and the power adapter burned. Because it was within the warranty period, the customer service team promptly responded as allowed me to purchase another adpter and refunded the money when the receipt was sent to them. In overall, the solution,product, and the customer service were very excellent.

Good care

Quick reply, good support, I like to be your customer 😀

I rated this product five stars

I rated this product five stars, primarily because of the excellent customer service I received from the manufacturer’s warranty department. Approximately 90 days after receiving the unit, it unexpectedly stopped working. I contacted the warranty department, explained the issue, and they responded immediately by sending me a replacement unit. While it was disappointing that the original unit failed after only a few months, the manufacturer’s prompt response and hassle-free warranty customer service was exceptional. Their willingness to stand behind their product and quickly resolve the issue made this a five-star experience.

Wavlink Tech Support

Your Tech Support has always been easy to get in touch with and you have been very helpful with the questions I have. Thank you. Dusty Powers

Ok, great product and website.

great product and website

Fast and great response.

TOP Customer Service

I had a problem with one of their products. Their support team helped me promptly and immediately sent me a replacement. Top-notch customer service!

They fixed the issue immediately upon…

They fixed the issue immediately upon their very first connection.

AW600 firmware support

I did not even expect that I will get any answer, moreover it was a continous communication between the support team and me. I am fully satisfied and thanksful

Great service.

Great service. The wavlink team engaged me at every step until the issue was resolved.

Very friendly and helpful

Awesome company I ran into an issue and they made it right Best company I’ve ever worked with

Low speeds than advertised

Had item fir a month, with out it working right! Messaging by email takes alot days too get back.item defective.said they are sending new one, about too get money back from amazon

Great response from CS

Handled everything via email, replacement sent due to faulty unit.