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WordPress.com

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关于 WordPress.com

数据更新
网站
www.wordpress.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
194 条评价
差评回复率
100%(41/41 条)
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商家自述

从个人博客到十亿美金公司的网站,WordPress.com 都是那个一站式平台,专为成功而生。当别人用现成方案敷衍了事时,我们从代码到硬件都为 WordPress 量身打造——背后是20多年的专业经验。我们提供闪电般快速的完全托管服务,让你专注于业务,而不是技术烦恼。 为什么选 WordPress.com? 无限可能:无论你在搭建什么,我们都能满足——从个人博客到在线商店,从作品集到专业服务网站,应有尽有。 无限流量:没有带宽限制或访客上限,你的成功不会带来意外的超额费用。 从底层为 WordPress 打造:自定义28+节点CDN、突发扩展、数据中心自动故障转移、99.999%在线率。 完全托管:无需技术技能——我们自动处理托管、安全更新、每日备份和维护。 无与伦比的安全:24/7安全监控、恶意软件扫描和清除、DDoS和WAF防护,让你安心。 开发者友好工具:staging站点、GitHub部署、SFTP/SSH、WP-CLI和直接wp-admin访问。 24/7支持:WordPress专家全天候协助。 无论你在搭建什么,WordPress.com都能提供你所需的一切——全部在一个地方。

以上内容由商家自行提供,未经平台核实。

WordPress.com靠谱吗?

WordPress.com(www.wordpress.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 194 条用户评价,属于电子与科技分类,口碑良好。76% 的评价为 4 星及以上,18% 为 1 星;商家回复了 100% 的差评;评价主要围绕使用体验、客户服务。数据最后更新于 2026-09-08。

评价综述

AI 生成

看了622条评论,大多数人整体体验还算满意。消费者真心感激那些极其乐于助人的员工和入职团队,让零基础的新手也能轻松搭建和编辑网站。很多用户觉得专业设计流程很顺畅,对团队提供的个性化指导和出色成果表示感谢。 相反,一小部分人觉得平台过于复杂、混乱,对新用户来说极难上手。客户还提到一些让人非常沮丧的技术问题,比如网站突然宕机、项目莫名消失、客服不回复。有几位评论者说浪费了几个小时试图修复损坏的页面,还在令人困惑的布局编辑工具上挣扎。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

P
Paper Hat Society · 写过 17 条评价 · 已认证 · 体验于 2026-07-02 ·

为了它的价值

就其价值而言,Wordpress 在建立网站方面做得非常好。它具有易于使用的界面和流畅的导航。需要改进的一件事是为免费用户提供解决方案和插件。并非每个人都有雄厚的财力。 除此之外,总体来说非常好。

WordPress.com 回复2026-07-04

Hi there, Thank you for the kind words and for sharing your experience with us! We're pleased to hear that you're finding WordPress.com easy to use and that the navigation has been smooth for you. We truly appreciate your feedback. Insights like yours help shape what we work on. Thanks again for taking the time to leave your review. We're glad to have you with us! All the best, The WordPress.com Team

M
Mahncke Park News Association · 写过 2 条评价 · 体验于 2026-06-06 ·

客户服务和技术支持...

当我们不得不将网站从 GoDaddy 直接迁移到 WordPress 时,客户服务和技术支持团队非常出色并且非常亲力亲为。这是一次轻松的经历,他们非常有帮助!

WordPress.com 回复2026-07-01

Thank you so much for your kind words! We're thrilled to hear your move from GoDaddy to WordPress.com was a smooth one. Migrating a website can feel like a big step, so we're especially glad our support team could make the process easy and be there to help along the way. Thanks for trusting us with your site, and welcome to WordPress.com!

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Alfonso McGregor · 写过 18 条评价 · 体验于 2026-07-01 ·

不要信任 WORDPRESS

我成为 IONOS 的客户已有十多年了。在过去的几年里,IONOS 一直使用 WordPress 进行网站开发。我信任 IONOS,所以我开始使用 WordPress。虽然我遇到了一些困难,但IONOS的支持帮助了我。当我发布博客时,我的噩梦就开始了。外国组织和黑客利用它来推广各种网站,包括色情网站。我每天必须花很多时间来清理我的博客。这种事已经发生好几个月了。我试图寻求帮助但没有成功。甚至还向IONOS客服升级了案件。他们说我应该遵循我已经尝试过的方法,但没有成功。不要相信 WORDPRESS 作为 IONOS 中的工具。

WordPress.com 回复2026-07-02

Hi Alfonso, Thank you for taking the time to share your experience. We want to clarify that we are WordPress.com, a separate platform from IONOS, and what you are describing sounds like a configuration issue specific to how WordPress is set up through IONOS. For the most accurate feedback, we'd encourage you to leave a review directly on IONOS's Trustpilot page, as they would be best placed to address the issues you've encountered. Best regards, The WordPress.com Team

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GJ Mann · 写过 1 条评价 · 体验于 2026-06-30 ·

总体而言,使用 WordPress 一直是……

总的来说,使用 WordPress 的效果非常好。由于我犯了错误,我们早期遇到了一些问题。 当我们开始构建网站时,很明显,团队在解释我努力设计的结果方面表现良好。 WordPress 支持和入职人员反应灵敏且素质很高。我感觉自己是这个过程的核心,而且看起来这些员工在我需要的时候可以为我服务。 对于那些知道我想从网站等科技产品中看到什么但不知道如何实现这一目标的人来说,WordPress 一直是一项出色的服务。 谢谢你 国杰

WordPress.com 回复2026-06-30

Hi there Thank you so much for your feedback! We’re really glad to hear that your experience has been positive and that you felt supported throughout the process. It’s great to know the team was able to understand your vision and help bring it to life. We also appreciate your patience as things were worked through along the way. We’re here whenever you need guidance, and we wish you all the best with your new website. Also, check out https://wordpress.com/support/ for extra resources, videos, and free courses. Warm regards The WordPress.com Team

c
customer · 写过 2 条评价 · 体验于 2026-05-31 ·

节省宝贵的时间

现在,我得到了帮助,将我的博客网站恢复到 WP 删除经典编辑器之前的状态,并且我有经典编辑器可以使用,它工作得很好。节省了很多宝贵的时间。

WordPress.com 回复2026-07-01

Thanks so much for your review! We're happy we could help get everything back on track and that the Classic Editor is making your blogging easier again. We really appreciate you sharing your experience, and thank you for being part of the WordPress.com community.

C
Capital Frame · 写过 2 条评价 · 已认证 · 体验于 2026-05-15 ·

很棒的客户服务!

WordPress.com 回复2026-06-29

Hi there Thank you so much for your kind words! We’re delighted to hear you’re satisfied with our customer service. Our Happiness Engineers are always here to help whenever you need us. Warm regards  The WordPress.com Team

W
Walter Pertuit · 写过 2 条评价 · 体验于 2026-06-04 ·

网络建设新手

到目前为止还没有 我正在使用一本教科书来帮助我,因为在此之前我从未做过网页构建。

WordPress.com 回复2026-06-29

Hi there, Thank you so much for sharing your experience with us so far! If you ever need a hand along the way, our support team is always here to help at https://wordpress.com/help/contact. We also have plenty of guides and resources at https://wordpress.com/support/! Also, check out our free video course "Create your website on WordPress.com": https://wordpress.com/support/courses/create-your-website/  All the best, The WordPress.com Team

J
James Joyner · 写过 1 条评价 · 体验于 2026-06-27 ·

这无疑是我 23 年博客生涯中得到的最好的支持

自 2003 年 1 月以来,我一直在运行 Outside The Beltway 博客。该网站有超过 50,000 个帖子和 150 万条评论。在使用了包括专用服务器在内的各种托管公司一段时间后,我最终转向了 WordPress,因为网站主机根本无法处理这么大的网站,而且我们遇到了持续的滞后和停机。 迁移到 WordPress 立即解决了这个问题,尽管我们使用的是 2018 年构建的主题,该主题与更新的 WordPress 版本不兼容。但我们在 WordPress 支持方面获得的远不止这些。 Zohair Yousafi 指导我们完成了新主题的入门和构建。我和他进行了多次视频通话,他非常耐心且乐于助人。尽管我使用 WordPress 已有近二十年(我在 Blogger 上运行该网站几个月,在 Movable Type 上运行几年),但主要是来自后期编辑以及插件安装和维护方面。他帮助我们选择了现有的 Automattic 主题 (Spiel) 并进行了相当广泛的修改。 我们现在正处于将开发主题移植到现有站点的阶段。我们相信 Zohair 和 WordPress 团队的其他成员将使其尽可能顺利。

WordPress.com 回复2026-06-28

Hi there Thank you so much for taking the time to share this. It’s fantastic to hear that the move to WordPress.com has already made such a noticeable difference for a site with such a long history and large archive. We’re especially glad to hear how helpful Zohair has been throughout the process. I’ll be sure to pass your kind words on to him, as I know he’ll really appreciate it. We’re grateful for your trust and look forward to continuing to support you through the next stage. All the best The WordPress.com Team

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Arty · 写过 3 条评价 · 体验于 2026-06-22 ·

WordPress 支持首屈一指。

我在设计我的网站时遇到了问题,我发现它不容易导航,但在 WordPress 的支持下,我现在有了一个很棒的网站,可以启动并运行。 他们的顾问 Zohair 在几次会议中向我介绍了整个过程,并且非常耐心和乐于助人。 在他的支持下,我现在对在必要时设计和更改我的网站充满信心。 WordPress 提供的支持非常出色。 他们随时可用、知识渊博并且非常鼓舞人心。 与他们合作非常愉快。

WordPress.com 回复2026-06-28

Hi there Thank you so much for sharing this lovely feedback. We’re really happy to hear that you now have a site you’re proud of and that you feel more confident making changes when needed. You can also visit https://wordpress.com/support/ for guides, videos, and free courses. It’s wonderful to know that the support you received was patient, helpful, and encouraging throughout the process. We’re grateful for your trust and glad our team could help make the experience a positive one.  All the best The WordPress.com Team

L
Larousse Inc · 写过 5 条评价 · 体验于 2026-06-26 ·

快速网站设计服务

我选择了 Express Website 选项(有免费优惠,只有几个额外的页面需要额外付费),并且非常高兴。设计非常出色;我知道 WordPress 网站非常有魅力!这不是我的第一个网站——我有网站建设者的经验,差异是巨大的。我向所有喜欢恰恰音乐的人推荐 WordPress 团队!

WordPress.com 回复2026-06-28

Hi there Thank you so much for sharing this lovely feedback. We’re really glad to hear you had such a positive experience with the Express Website Design Service and that you’re happy with the final design. It’s especially meaningful coming from someone who has used other website builders before. We’re thrilled WordPress.com stood out for you, and we really appreciate your recommendation. Warm regards The WordPress.com Team

E
Elisa · 写过 5 条评价 · 体验于 2026-06-23 ·

可能会更好

可能会更好。免费计划有点有限,它不会让我选择很多东西,但总体还可以

WordPress.com 回复2026-06-29

Hi there, Thank you for sharing your thoughts with us! We appreciate the honest feedback. We understand the Free plan can feel limited at times. Our paid plans unlock a lot more flexibility — including additional themes, customization options, and access to plugins. You can explore what's available at https://wordpress.com/pricing. If you'd ever like help finding the right fit for your needs, our team is always here at https://wordpress.com/help/contact. Best regards, The WordPress.com Team

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Robyn Pratt · 写过 1 条评价 · 体验于 2026-06-23 ·

真的很容易

真的很容易。我不需要太多的选择,只需要有用的东西。

WordPress.com 回复2026-06-24

Hi there We’re glad to hear WordPress gave you what you needed without adding extra complexity. Our support team is always available if you ever need help or want guidance along the way. Thanks for sharing your feedback! All the best The WordPress.com Team

D
Don Williams · 写过 2 条评价 · 体验于 2026-06-22 ·

阿什莉

Ashleigh,WordPress 资源非常棒 - 耐心且彻底,解决了我的问题。 我得到的后续回顾以及一些相关主题的附加链接(由于会议的时间限制而无法进行)也将帮助我继续前进。 WordPress 支持以及他们为帮助客户而投入的各种资源令人钦佩,这也是我选择他们作为我的平台的原因。

WordPress.com 回复2026-06-24

Hi there We’re so pleased to hear this. Ashleigh will be happy to know her guidance made such a difference and that the follow-up resources were useful, too. We appreciate your kind words about the support experience, and we’re grateful you’ve chosen WordPress as your platform. Warm regards The WordPress.com Team

C
Corey Schmick · 写过 1 条评价 · 体验于 2026-06-22 ·

我签署了商业计划...

我签署了 WordPress 提供的商业计划。我正在为我的新业务自行设计网站,大约 3 天后我感到沮丧。就好像他们知道我需要帮助一样,他们伸出手来问我是否需要帮助。根据商业计划,您可以免费访问他们的设计团队,最多 5 页!我又添加了一页,仅需 69 美元,如果您需要快速、简单且美观的东西,我强烈推荐。他们采纳了我的想法和反馈并成功了!

WordPress.com 回复2026-06-24

Hi there We’re thrilled to hear the team could step in at the right time and help bring your ideas to life. Starting a new business website can feel like a lot to take on, so it’s wonderful to know the design support helped you move forward quickly and confidently. Thank you for the recommendation, and we’re excited to be part of your journey. Warm regards The WordPress.com Team

B
Bàrbara Pinto · 写过 1 条评价 · 体验于 2026-06-22 ·

令人难以置信的服务:即时、友善且免费

我以前从未有过如此出色的支持体验! WordPress 团队非常友善。我的网站出现了问题,阻碍了我的进步,他们完全致力于帮助我完成我所要求的一切,很快就解决了。免费获得这种高质量、完全个性化的支持真是令人难以置信。你可以看出工作人员非常认真地对待他们的工作。非常感谢你们提供的优质服务!

WordPress.com 回复2026-06-23

Hi there Thank you so much for taking the time to share this. We’re really glad we could help remove the blocker and get you moving forward again. It means a lot to know that you felt supported throughout the process, and we truly appreciate your kind feedback. Warm regards The WordPress.com Team

M
Michael Temperato · 写过 1 条评价 · 体验于 2026-06-23 ·

我的支持代理做得非常出色

我的支持代理做得非常出色,帮助我发现问题并复制我错误地放置在其他站点上的站点。还有一些事情需要解决;但我处在一个更好的地方。非常感谢并向他或她大声喊叫!

WordPress.com 回复2026-06-23

Hi there This is so lovely to hear — thank you for sharing it with us! We’re glad your support agent could help untangle the issue and get your site closer to where it needs to be. It’s great to hear you’re feeling more confident about the next steps. We are always available to support you along the way. Also, remember to check out our support site for free courses and helpful guides: https://wordpress.com/support/ All the best The WordPress.com Team

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Ryan Montcalm · 写过 6 条评价 · 体验于 2026-05-11 ·

过度炒作/0值、不直接、难以使用

[收据 ID 117370189] [交易ID 8SJ9092325789411E] 期待大多数令人非常困惑的人工智能援助,这些援助实际上不会导致太多,但会导致大量零收益的时间浪费。我试图将我的 YouTube 频道迁移到我自己的域,但我最终放弃了 - - 几乎不可能。 一位代理甚至告诉我,如果我升级到“商务”(我猜是托管[?]),他们会根据我的规格定制设计我的网站。我至少三天没有收到这位“网页设计师”的任何回复。最后,一个第三方人员在设计了一个我会批准的“原型”网站后联系了我,但相反(他什么也没做),他告诉我我需要升级到高于业务的任何级别,并且我需要进行更大的投资。我立即取消了升级并决定尝试自己做。我发现整件事令人非常失望。我刚刚决定保持我的 YouTube 频道不变,而不是迁移它。这应该这么困难吗?嗯,不太确定。

WordPress.com 回复2026-06-30

Hi Ryan, Thank you for taking the time to share more details about your experience. We understand how frustrating and disappointing this must have been. That's not the standard we hold ourselves to, and your feedback here is valuable in helping us improve. We've reached out to you directly via email so we can look into what happened with your site project and discuss how we can make things right. Please keep an eye on your inbox. Best regards, The WordPress.com Team

J
Jen Goettemoeller Wendl · 写过 1 条评价 · 体验于 2026-06-21 ·

优秀的客户服务!

我有很多问题,与 Ashleigh 合作非常愉快!她不仅彻底回答了我所有的问题,还检查了一些额外的事情,结果证明这些事情非常有帮助。我最初联系 Wordpress.com 客户支持以取消我的一项服务,在与 Ashleigh 互动后,我决定离开 Wordpress.com 的业务。感谢优质的客户服务。

WordPress.com 回复2026-06-22

Hi there What a lovely note to receive. We’re delighted to hear that Ashleigh made such a meaningful difference in your experience. It’s especially encouraging to know that her care and attention helped restore your confidence in continuing with WordPress.com. We truly appreciate you taking the time to let us know, and we’ll be happy to pass your kind words along. All the best The WordPress.com Team

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Carolyn Charlton · 写过 1 条评价 · 体验于 2026-06-19 ·

阿什莉很出色

Ashleigh 非常出色,非常乐于助人,并且很快就教了我一直在努力解决的网站编辑过程的各个方面。 我对此很陌生,她让我对自己的经验水平感到满意。阿什利还给了我进一步帮助和教育我在我的网站上独立工作的链接。我已经预订了下周的另一场会议,因为这很有帮助

WordPress.com 回复2026-06-22

Hi there Thank you for sharing such thoughtful feedback. It’s great to hear that Ashleigh created such a supportive and encouraging experience for you. We’re especially glad the session gave you practical guidance you can continue using as you build your site. We appreciate you letting us know, and we look forward to seeing your site grow. Warm regards The WordPress.com Team

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A Relative Collective · 写过 1 条评价 · 体验于 2026-06-22 ·

阿什莉绝对太棒了!

阿什莉绝对太棒了!她很专业,知识渊博,友善,对我很有耐心。作为一个新手网站建设者,这些品质是无价的。她细心聆听我的需求并为我提供帮助。她是 WordPress 的财富!

WordPress.com 回复2026-06-22

Hi there Thank you so much for sharing this wonderful feedback! I’m really glad to hear that Ashleigh was able to support you with such care, patience, and expertise. Building a website as a beginner can feel like a lot to take on, so it’s lovely to know she helped make the experience a positive one. We’ll be sure to pass your kind words along to her. We are always here if you need any extra support. All the best The WordPress.com Team

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