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你好 Kurt， 非常感谢你的反馈！很高兴听到 Nick 能够详尽地解答你的问题，并帮助你探索更多可用的设计选项。 我们对你即将上线的站点充满期待，也期待一路支持你！ 此致问候， WordPress.com 团队

你好 Brother Don， 非常感谢你分享你的体验！我们很高兴网站的设计完全符合你的期望。得知它捕捉到了你想要的风格、温暖和柔和的感觉，这对整个团队来说意义重大。 David、Yanno 以及所有参与其中的团队成员都会非常高兴知道他们的用心体现在细节中。同时，能够帮你打造一个感觉合适的空间，我们也感到很高兴。 再次感谢你抽出时间分享这些。如果你的网站在成长过程中还需要任何帮助，我们随时在这里。 此致问候， The WordPress.com Team

你好！ 感谢你回复并提供额外信息。我刚刚已回复邮件来帮助解决这个问题。方便的时候请回复那封邮件，我们很乐意帮你解决这个问题！如有任何问题，也请在那封邮件中回复我们。 此致， The WordPress.com Team

你好 Martin， 感谢你告知我们此事。我们完全理解在你的网站上发现意外内容（尤其是包含你的联系方式）会多么令人担忧。 我们非常希望能更好地了解情况并帮你解决这个问题。我们已通过其他渠道联系你，请求提供更多关于你案例的信息，以便我们的团队仔细查看。 感谢你让我们注意到这个问题，期待尽快收到你的回复。 此致问候， WordPress.com 团队

Hi Tony, 非常感谢您深思熟虑的反馈！我们很高兴听到Belinda帮助您并支持您制定清晰的未来计划。我们一定会将您的美言转达给她。 再次感谢您抽出时间与我们分享您的体验！ 此致问候， The WordPress.com Team

你好 Carolyn， 这真的让我们的一天都亮了起来，感谢你抽出时间写这些！ 听起来 Zohair 正好在你最需要的时候出现，把一个紧张慌乱的时刻变成了可以应对的局面，我们很高兴他能帮到你。 另外，请不要觉得自己落后了，那些网站后台的事情几乎会让每个人都感到困惑。想要一个真正的人在身边支持你，完全不是什么「老太太」的想法，这正是我们存在的意义，而 Zohair 显然也深以为然。 我们会确保你的话传到需要听到的人那里，Zohair 也在其中。感谢你信任我们来帮助你！ 此致问候， The WordPress.com Team

你好 GJ， 非常感谢你抽出时间分享这份反馈。听到 Onboarding 团队帮助你更有信心地操作 Dashboard，并且你在此过程中学到了一些东西，这对我们来说意义重大。 Nick 看到这条反馈一定会非常高兴。听起来他们真正理解了你想要的效果，从整理博客分类到设置日志，再到想办法吸引你的访客关注第二本书的开发。这正是我们乐于助人的地方。 祝你写书顺利，也祝你所有创作都能取得成功。无论何时需要，我们都在。 此致问候， WordPress.com 团队

你好 Heather， 我们非常感激你的反馈，也理解网站术语需要一些时间来适应。很高兴听到使用 AI 让这个过程对你来说变得更轻松快捷。感谢你尝试 WordPress.com！ 如果我们在过程中能帮上忙，请随时联系我们。我们很乐意帮忙！ 此致问候， The WordPress.com Team

你好 Stacy， 很高兴听到你一直有愉快的体验，而且事情对你来说变得越来越轻松！ 我们希望你的建站之旅后续也能如此顺利。如果你遇到任何问题或需要帮助，我们随时乐意帮忙！ 感谢你抽出时间分享你的体验！ 此致问候， The WordPress.com Team

你好， 非常感谢你的美言和五星好评。我们很高兴听到构建过程很快，而且你喜欢你的新网站的效果。 知道你可以随着变化顺利更新网站，正是我们所期望的。祝你的网站取得巨大成功，我们随时在这里为你提供帮助。 此致问候， The WordPress.com Team

Hi Cristina! We're so delighted to hear about your experience with the Express Website Design service and the team! It really means a lot to know the process felt less stressful. We also truly appreciate the time you took to share this thoughtful feedback. We wish you all the best with your writing, and we’re here if you ever need anything in the future!

Hi there, Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration you went through, especially when trying to access your website and get support. We’d like the opportunity to make this right. We’ve reached out to request a few more details so we can investigate what happened, help resolve any remaining issues with your account, and make sure you receive any refund you’re entitled to. We understand why this experience left you disappointed, and we appreciate you giving us the chance to look into it. We hope to hear back from you soon so we can help.

你好 Chris， 感谢你抽出时间分享这些。我们希望能调查一下你具体网站上发生的情况，而不是让你继续 workaround。我们已通过 Trustpilot 向你发送了请求，需要你提供一些关于你账户的更多信息，这样我们的团队可以直接深入调查。 再次感谢你告知我们。我们希望能有机会和你一起解决这个问题。 此致问候， The WordPress.com Team

Hi there!  We truly appreciate you taking the time to share your feedback! We’re so glad to hear Eze made your experience such a positive one. We’ll pass along your kind words.  Thanks again for taking the time to share this, and we appreciate your support!

Hi Nicole!  Thank you for such a thoughtful review!  We’re so glad to hear WordPress has given you the freedom to build your own website. Learning something new can always take time, so it’s wonderful to know your hard work paid off! We really appreciate your support and wish you all the best as you continue growing your site!

Hi Sumit, Thank you for taking the time to share your experience! We take feedback on ease of use seriously, so we appreciate you flagging where things could be more intuitive. We're always working to make the experience smoother for both new and long-time users. Best, The WordPress.com Team

Hey Deborah, We appreciate the time you've taken to share your experience! We're glad Eze could walk you through everything clearly and follow up with a helpful summary. We'll pass your thanks along to him. Best, The WordPress.com Team

Hello there,  Thank you so much for taking the time to share this. It means a lot to hear that Zohair helped you get your site up and running and fully under your control. We'll be sure to pass your kind words along to him. We're always here whenever you need a hand as your site grows. All the best, The WordPress.com Team

Hi Farasat, We're sorry to hear about the experience you've described. Seeing unexpected charges on your account can definitely be concerning. Thank you for sharing your account information privately. We’ve now sent you a follow-up email so we can continue looking into the charges you’ve reported and assist you directly. Please check your inbox when you have a chance, and reply to that email so we can investigate this further. We appreciate your patience and look forward to helping you get some clarity on these charges. Your feedback is important to us, and we appreciate you taking the time to share it. Best regards, The WordPress.com Team