zekosauthentication

You left 13 reviews for businesses on Trustpilot, and 12 of them are negative. That speaks for itself. Our authentication process is intentionally strict because today’s counterfeit market is unlike anything the luxury industry has seen before. Master counterfeit Chanel bags are flooding the market and many now pass basic inspections, standard photos, and even some authentication systems. For this reason, we require highly specific images, including removal of protective films in certain cases, macro details, natural lighting, and multiple angles. This is not done to inconvenience clients. It is done because authenticity cannot be determined responsibly from limited or obstructed details. Requesting additional photos does not mean previous photos were ignored. It means the inspection was thorough enough to identify areas that required closer analysis before issuing a final authenticity decision. We would rather spend hours reviewing details and ask for more evidence than provide an inaccurate result on an item worth thousands of dollars. Communication may occur at different hours due to the time difference between the UK and the USA, that’s out of my control. we will continue doing our job exactly the same without taking any short cuts.