YFN made every effort to fulfill my order requirements
I am very grateful to YFN because they made every effort to fulfill my order, even though the jewelry I wanted was sold out in the store.
关于 YFN Jewelry
数据更新- 网站
- yfn.com
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 23 条评价
- 差评回复率
- 86%（55/64 条）
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商家自述
Founded in 1998, Yafeini Co., Limited is a jewelry company designed to offer people personalized and custom-made jewels that convey their own feelings. Jewelry, we believe, is more than a shiny piece, but is about emotional engagement, beautiful memories, joyful moments.Life has meaning because of all the memories. We are here to help you beautifully keep them within a jewelry.
以上内容由商家自行提供，未经平台核实。YFN Jewelry靠谱吗？
YFN Jewelry（yfn.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 164 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：55% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 86% 的差评；近 12 个月新增 23 条。数据最后更新于 2026-10-25。
用户怎么说
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!!! I paid $13 for express shipping, received the item about a month later. Missed Mother’s Day for my wife. This is a Chinese drop shipping company. YOU’VE BEEN WARNED!!!
YFN Jewelry 回复2024-07-10
Dear Maximus, Thank you so much for getting in touch. We sincerely apologize for the delay and understand your disappointment in not receiving your package on the important date, especially after paying the additional expedited shipping fee. But I am currently trying to locate your order in our system but am having some difficulty due to a lack of information. Could you kindly provide us with your order number, full name, or the email address you used when placing the order? You can contact us via email at [email protected]. Once we have this information, we will inform you of the reason for the order delay and discuss compensation measures. Looking forward to your response, and wishing you a joyful life. Best regards, Hailey
$50 promotional event not applicable to the 18k gold heart-shaped pendant necklace
The $50 and $100 promotional offers do not apply to the 18k gold heart-shaped pendant necklace. The sales staff mentioned that this issue cannot currently be resolved but will notify me of any relevant promotional activities in the future.
Would still recommend YFN to friends
I purchased a beaded necklace, and the delivery was timely. Although the actual product was not as large as I imagined, which was slightly disappointing, I would still recommend YFN to my friends.
The moss agate ring from YFN is pretty…
The moss agate ring from YFN is pretty nice, and it's really affordable. My only complaint was that the website lacked precise information regarding size.
Considering buying a second necklace in a different metal.l
This is my first time buying a rose pendant necklace from YFN and while I'm not too fond of the look of rose gold, it has my favorite rose design on it. If I can,I would consider getting a necklace made of a different metal material.
Perfect
I received the package and the item as described, customer support was helpful and quick. 👌
Flat Snake Chain
Received a 14k Gold Snake chain necklace. Very nice looking chain. Shines beautifully. Is a flat chain that is 18 inches in length. Looks good on the neck. Strong chain. The seller YFN was very helpful, knowledgeable and friendly. Like that they have an on line Canadian website. The delivery was a day earlier than mentioned. Happy with purchase. Very happy with purchase
Great Quality Great seller
Great seller first order lost in transit by courier quick response from 1st email sent and replacement sent very fast from YFN The st Christopher pendant is of great quality great craftsmanship I already got compliments The chain is a nice strong chain but I prefer it on a 3mm curb chain but that’s my taste I can’t fault this purchase in anyway and would highly recommend for quality and service I have received. and I won’t hesitate in purchasing more from YFN in the future.
Great Customer Service
I ordered a necklace for a friend. The customer service at YFN help guided me through the process of purchasing the necklace I wanted. They responded to all my emails. I was able to get the perfect gift for my friend. My friend loves her gift. It's one of her favorite things to wear. They also made sure I received my necklace by a certain date.
Ordered a ring paid over 100 for it
Ordered a ring paid over 100 for it. It never got delivered spoke with customer service. They said we can only give you a 50% refund. What kind of bull crap is that. Said my only options were pay even more money to have it resent out or get 50% of my money back
YFN Jewelry 回复2024-04-19
Hi Lorkhan, We sincerely apologize for the unfortunate experience you have encountered regarding the undelivered package. After a thorough investigation, it has been confirmed that your package was delivered to the correct address. We kindly suggest checking around your home for its possible whereabouts. Our representative has also reached out to you via email. While we are unable to provide a 100% refund due to the package being delivered to the corerct address, we are committed to finding an alternative solution that meets your satisfaction. Should you have any questions or concerns, please do not hesitate to share your feedback via email. Your satisfaction is our top priority, and we look forward to resolving any difficulties you may be facing. Wishing you a cheerful and positive day ahead. Best regards, Hailey
I was informed via email about the…
I was informed via email about the status of my order from start to finish. To say I ordered this outside the UK where I live, I didn't wait very long to receive my beautiful item. I found YFN very caring, informative and extremely helpful. I would definitely recommend YFN and will shop with them again. Thank you for your care & prompt delivery time. I appreciate your customer support and valued care. Christine
WRONG ITEMS
I ordered two urn necklaces over a month and a half ago. When they arrived they were not urn necklaces at all. I have tried to contact the company nine times and they just keep telling me they did not mess up. Very sad I waited so long for something I did not order.
YFN Jewelry 回复2024-03-21
Dear LYNN, I appreciate you notifying us about this matter. Upon reviewing your order, we have identified a potential error in the processing of your order. Our team members will reach out to you via email to discuss and provide a suitable resolution. Your satisfaction is our top priority, and we are dedicated to addressing this issue to ensure your contentment. Thank you for your understanding, and I am eager to provide further assistance as needed. Best regards, Hailey
No loss of rose metallic tone in shower
I'm in love with this necklace! I wear it every day, including in the shower, and it hasn't tarnished or lost its rose gold tone. I am happy with this purchase.
Meteorite necklace is plastic. No meteorite at all.
I ordered a meteorite necklace. What came was a piece of plastic with a strip of aluminum. This cost me almost $200. I have been crying all day. It was a gift for my husband and I am so embarrassed that I got scammed. I should’ve known better. If they don’t give me my money back, I’m going to seek legal counsel. I will not let them get away with this.
YFN Jewelry 回复2024-03-19
Hi Ashly, I appreciate you bringing this to our attention. We are very sorry to hear that the natural meteorite stone you received does not match the description on our website. After verifying with the factory, it appears that due to a mistake by new employees, stainless steel was used instead of natural iron meteorite. Regarding this incident, our colleagues have contacted you via email and sincerely invite you to discuss with us about the solution that best suits you and ensure that the problem is handled appropriately. Your satisfaction is our top priority and we are committed to resolving this issue to your satisfaction. Thank you for your understanding and I look forward to assisting you further. Best regards Hailey
I think the YFN pearl jewellry set is…
I think the YFN pearl jewellry set is very elegant. I can wear it in the evening or on regular days! I've gotten some compliments!
Lovely ring and quick shipping times - Issues resolved promptly by YFN support
Edited 23/02/2024 - Fiona reached out via email and WhatsApp and has offered a resolution to the issue From my experience the ordering and delivery process was great with the ring arriving only a few days after ordering even while only using standard shipping. The ring looked great on arrival and my fiancé loved it as it was exactly what she was looking for. The fit was also perfect when measuring up using the UK size guide provided on the website. We received many compliments from people which was nice and the pricing on YFNs website is very competitive especially when compared to high street shops. I will say that however the centre gemstone came loose and fell out of ring only 5.5 months after purchase. This was disappointing as we had expected it to last much longer thankfully we were at home so the stone wasn’t lost. I reached out to YFN support via email who advised that due to the order being outside of the 60 day window they wouldn’t be able to return or refund the item however did offer a 15% refund to go towards having the ring repaired by a local jeweler I agreed to this and YFN advised that the refund would take 3-5 business days to come into my account. We did have issues with receiving the refund however Fiona from YFN has kindly investigated these and it looks to have been an issue on PayPals side which was stopping the refund to be processed rather than an issue with YFN. Due to the confusion caused by the back and forth with support due to the PayPal issues Fiona has offered to replace the ring which is much appreciated and has shined a positive light on their staff and their after sales process. I am hopeful that the replacement ring will work perfectly and I hope that it puts a smile on my fiancés face again.
NOT HONEST PEOPLE
I recently received an item which was about the size of my pinky nail. I returned the item. This company kept my item and NEVER refunded me. They are THIEVES!!!!!
YFN Jewelry 回复2024-02-21
Apologies for any inconvenience caused. The refund will be processed by our return and exchange policy. Once the returned package is received, you will receive your refund promptly. However, as I was unable to locate your order using your name, I am currently unable to investigate your case. I have sent you a private email, and once I receive your response, I will be able to assist you further. Alternatively, you can reach out for support by emailing [email protected]. Your patience is greatly appreciated. (: Yours sincerely, Fiona
Typical Chinese Scam Site - AVOID
First things first, don’t let the positive reviews here lull you into a false sense of trust - every single one of them is a Chinese bot, just like the fake responses to customer grievances. As for all the one star reviews, listen to these!! I have now been waiting 10 days for an order, which claimed to be shipped via express, to ship. All of their contact channels are bogus; good luck getting a response. Will be requesting a full refund and possibly seeking further action against this garbage Chinese site. Never trust these people or anything they may say!
YFN Jewelry 回复2024-02-18
Sorry for the inconvenience we caused. Because of the Chinese Lunar Year, we had a holiday and the carrier can't pick up packages during these days. I can't see the order without more information. I sent you a private email and once I received your reply, I will be able to check your case again. Best regards, Fiona
Great communication
Great communication. Made a huge effort to chase my delivery.
YFN Jewelry 回复2024-02-21
Dear Penny, Thank you so much for taking the time to leave such kind feedback. It was truly a pleasure serving you, and I'm thrilled to hear that you had a positive experience. Your words mean a lot to me and motivate me to continue providing excellent service. If you ever need assistance again in the future, please do not hesitate to reach out. Thank you once again for your support. Best regards, Fiona