Yoybuy

Gooooooood and fast

I thought they were good, until everything changed.

To begin with, I had absolutely no issues with YoyBuy. They were efficient (even if their emails got lost in my inbox. I.e, the emails saying stuff arrived in my warehouse), shipped things out quickly, and quoted prices well. Then, suddenly, they started to struggle to read numbers ("your ID on the parcel wasn't clear so we couldn't add it to your warehouse"). What? How can you struggle to read numbers? Not to mention that I had to chase it up myself, because I could see on TaoBao/Skymall that my parcels were delivered to the warehouse. Then, there is this whole kerfuffle of me trying to combine two parcels. CONVENIENTLY, they QUOTED the price by WEIGHT, and then quoted a NEW PRICE because measuring by VOLUME would cost more. So I agreed the new price, topped up my account with the amount they specified, and then they came running back the next morning asking me for literally two cents. I, personally, would be so incredibly embarrassed asking a customer to pay 51 cents, to top up an account for 2 cents. I don't know what has happened to YoyBuy, but I feel like Linda is leading the charge in ruining what used to be such a good service.

Cande Copello阿根廷 · 写过 1 条评价 · 发表于 2021-10-13

YoyBuy is a great site for buying…

YoyBuy is a great site for buying chinese good quality products, if you don't understand chinese websites such as TaoBao and you don't have an address there also, you just copy-paste the page of the product that you like and YoyBuy will translate what it says and also set you the shipping from the China warehouse to wherever you want. It's awesome! 10/10

Unreliable service - seven months and counting

I used them as a forwarding agent to consolidate purchases made in China to ship to America. The order was despatched in March and got returned and reshipped for no reason explained. The package only arrived in America in July but got returned to sender without notification. It's October now and the agent still hasn't received the returned package or offered any resolution. I not only lost the purchase but also the shipping fee. Responding to the reply, I have been initiating contacts with the CS since March, repeatedly, I was asked to wait.

Very Good

I use Yoybuy about a year ago and use about 3 or 4 times every month, and always is okay, I have a little issues this month but they help me to solve it.

eve (eve)美国 · 写过 3 条评价 · 发表于 2021-09-15

never using them again

never using them again. i thought i would try them out to buy a figurine, they sent it in a BUBBLE MAILER. needless to say, box arrived destroyed and ripped and crumpled. it looked like it had been stepped on multiple times honestly. it’s only lucky that the figure had a few scratches and wasn’t broken. tried to talk to customer service and while I know they are just doing their job, extremely unhelpful and kept offering me a “shipping coupon” as if I would ever want to use this proxy again. what genius sends a FIGURE in a bubble mailer? tried to press more but in the end they don’t want to offer any sort of actual refund. I wasn’t even demanding a full refund- just at least shipping back because nowhere did it state it would be sent like that when I paid. Do not use them if you value what you buy and want it to show up in good condition. Worst proxy I’ve ever used and I’ve used tons.

Be Happy and buy on YOYBUY

Eu uso o YOYBUY desde 2017 nunca me decepcionaram . Prestam um excelente serviço tanto como personal shopper e warehouse shipping .

Iam from Indonesia

Iam from Indonesia, I never failed work with yoybuy 😊 All team work professionals and they are very helpful. I run my business with no worry and will always use their services. Thank you yoybuy ❤️

Renan Martins巴西 · 写过 1 条评价 · 发表于 2021-07-25

The best model for international purchases from china

I've been using Yoybuy for at least 3 years, it's an amazing company, it always treated my products the best way possible, I never had any problems!

Rapidly Downhill Since 2017

Yoybuy was trusted and reliable from 2015 to 2017, but it has rapidly gone downhill since then. As a Merchant-Level customer, I should receive priority service when dealing with lost, missing, or damaged items, but this is not the case. Even though I always pay for shipping insurance, Yoybuy will try to nickel and dime me on compensation, often trying to reimburse me in coupon points that have an expiration date instead of simply refunding my account. I would hate to see how Yoybuy treats me should I forego insurance. I now pay insurance not to be robbed outright. To make matters worse, some shipments take seven or more months to arrive, having to be resent multiple times with different tracking numbers. Now this is understandable given the current pandemic. However, Yoybuy will always use the pandemic to its own advantage, never considering how customers are also disadvantaged by the very same circumstances. For example, Yoybuy has an unwritten policy (nowhere stated on its website) that forces customers to falsely confirm receipt of a parcel that is still in transit. Customers have only a three-month window in which to confirm that they have received a parcel, even if the parcel has not yet arrived. If a customer does not falsely confirm receipt of the parcel within that three-month window, he will lose account credit (discount coupons) for the entire shipment. The problem with falsely confirming receipt of a parcel that is still in transit is that a customer has only three days after receiving a parcel to make insurance claims. Yoybuy's ploy here is to make customers suffer thrice: once for abnormally extended delivery times; twice for losing account credit; thrice for forced foregoing of potential insurance claims. Yoybuy has now turned poor treatment of customers into a sport. Its brazenness has no limits.

Tony Moreno Sevillano西班牙 · 写过 3 条评价 · 发表于 2021-07-09

the best

THE BEST, GOOD SERVICE, GOOD WORK, CONGRATULATIONS.

Nice to use purchase products for…

Nice to use purchase products for business and personal use.taobaos supporter for all world it's a yoybuy.com

Stay away!

They will make excuses and force you to use an expensive shipping method to rob you, I have lost the money invested in what I have bought. Edit: The weight of what I have bought is not the problem, the problem is that it has been mistaken for category (label) unfairly to pay 155usd only in shipping for a purchase of 40usd of 2.4kg.

They suddenly stopped with sending…

They suddenly stopped with sending parcelain. So i’m very disappointed😢

Best taobao agent in Asia

Best taobao agent in Asia I have been using it for about 6 years now. All goods arrive on time. There is a possibility of fast express delivery through courier companies. The site is very convenient, the consultants are always responsive.

Torres Arwen智利 · 写过 1 条评价 · 发表于 2021-06-20

Nice!!

Nice!!! Pilot is very Good service of atención

still enjoying Yoybuy

still enjoying Yoybuy, the really amazing products, the nice service and the different modes of shipment.

Really i got alot of benefit from…

Really i got alot of benefit from yoybuy, i will continue using this service

Very good service...

Very good service.... quick sending items.

Good service from yoybuy....