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ZeusX | Global Marketplace for Gamers

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563 条评价

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关于 ZeusX | Global Marketplace for Gamers

数据更新
网站
zeusx.com
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
281 条评价
差评回复率
97%(228/234 条)
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商家自述

Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.

以上内容由商家自行提供,未经平台核实。

ZeusX | Global Marketplace for Gamers靠谱吗?

ZeusX | Global Marketplace for Gamers(zeusx.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 563 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:51% 给出 4 星及以上,同时 35% 打了 1 星;商家回复了 97% 的差评;评价主要围绕产品、使用体验、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process. Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Nice site cheap prices

Nice site comparable with other marketplaces like eldorado g2g etc highly recommend very good prices.

ZeusX | Global Marketplace for Gamers 回复2026-08-09

Hello, Thank you for your wonderful feedback and continued trust in ZeusX! We’re glad you had a great experience and look forward to welcoming you back. Best regards, ZeusX Support

This company is fraud.Don't trust them

ZeusX | Global Marketplace for Gamers 回复2026-08-03

Hello, Thank you for your review. We take all claims seriously and have reviewed this case thoroughly. This review was submitted via a Trustpilot invitation link sent exclusively to the registered email address on the account, which raises questions about your unauthorized purchase claim, as access to that registered email address would be required to leave this review. The transaction was completed through our secure payment system, which requires 3D Secure (3DS) authentication and Two-Factor Authentication (2FA) meaning the cardholder must actively verify and approve the payment through their bank before it is processed. The payment was successfully approved and the digital product was delivered following this authentication, and the account purchased has been verified to have no issues. Given that the transaction passed all required security verifications and the product was delivered as purchased, we are unable to process a refund. Should a dispute be raised with the bank, we will be presenting all of the above as evidence to support our case. If there are genuine concerns about unauthorized card use, we recommend contacting your bank or card issuer directly.

Nice Marketplace

Trusted Seller and the Buyer agreement protects you from any sort of scams

ZeusX | Global Marketplace for Gamers 回复2026-08-03

Hello Thank you for taking the time to leave us a review! We're delighted to hear that your experience was smooth and straightforward. Providing a secure, reliable, and hassle-free service is always our goal. We truly appreciate your support and hope to serve you again soon!

unprofessional customer service + take…

unprofessional customer service + take a long time to respond

ZeusX | Global Marketplace for Gamers 回复2026-07-25

Thank you for your review. We're sorry to hear you felt the experience fell short of your expectations. That said, we'd like to clarify — your tickets were responded to within 9 hours and 2 hours respectively, which is within our standard response window. Regarding the outcome of your application, if you believe a mistake was made, you are welcome to submit an appeal to [email protected] and our team will be happy to take another look.

I got sold the wrong account that was…

I got sold the wrong account that was banned and he won't give me a refund or a new account

ZeusX | Global Marketplace for Gamers 回复2026-07-25

Thank you for your review. We're sorry to hear you're unhappy with your experience. We'd love to help resolve this, but we weren't able to find any related complaint or refund request with the email address you using to leave this review. Could you drop us an email at [email protected] with your order details? We'll get it sorted for you from there.

unreasonable and poor communication services u get banned for leaving bad but genuine review

seller account banned for no reason, no warning or anything. email told me i didn't adhere to rules, didn't specify which, i never broke their rules even when they are the ones not following their own rules regarding release of payment- which according to their own website, will be reviewed up to 7 days before release, but it took me like 8-9 days with no prior notice. your buyer becomes inactive after buying from you = you are left hanging on what's the problem on their admin's side, unless you go through lengths of trying to contact thru their poor generic customer service responses poor service - 10/10 will ban you for leaving a bad review that came from genuine user experience, instead of communicating with complainant

ZeusX | Global Marketplace for Gamers 回复2026-07-20

Thank you for your review. We would like to set the record straight publicly. Contrary to the claims made, your account was not closed without reason. We had informed you of the decision and the reasons behind it via email prior to this review being posted. The termination was not triggered by any review left on Trustpilot. The decision was made because your expectations and working style were not aligned with our platform's processes and policies — which are clearly documented in our Help Center and agreed to at the point of onboarding. Rather than working within the framework of our policies, you chose to publicly express dissatisfaction in a manner we considered unprofessional, unethical, and unfair — as this is not the conduct we expect from our seller community. We believe it is in the best interest of both parties to part ways since you have no ongoing sales and balance with us, and we wish you well going forward. For any sellers with questions about our policies or hold procedures, our Help Center and support team at [email protected] are always available.

AWFUL SCAMMERS

AWFUL SCAMMERS. THEY ARE SCAMMING SELLERS

ZeusX | Global Marketplace for Gamers 回复2026-07-20

Thank you for your review. However, we are unable to locate any account, purchase, or selling record associated with this review on our platform. If you believe this is an error, please reach out to us directly at [email protected] with your account details and we will be happy to look into this for you.

Heads up to new sellers who work alone

For solo merchants: be prepared to get frustrated once you get approved as a seller here. Sometimes, they get inconsistent with their own set rules that will leave you questioning and receive only bad customer service. Always expect the worse, be prepared with full evidence of how you secured the account or item you are selling, take multiple screenshots or even a video while trading and chatting with a customer as they can delete messages. Or just find another website to sell on. https//help dot zeusx dot com/portal/en/kb/articles/why-is-my-money-still-on-hold Copy pasting it here, incase they decide to change what is written on the link: After 'Good Delivery', the transaction is required to be manually reviewed by our admins for additional security and may take a up to 7 days to appear in your balance. The better your reputation as a seller, the faster your earnings will get approved. Withdrawals happen on Monday and Thursday where you should expect most of your earnings to be approved the day before withdrawal day. We try to accumulate all earnings to be approved at once to smoothen the process. - First trouble I experienced; waited 7 days on-hold funds, on the 7th day it returned to on-going and my sales got suspended. No warnings, no emails. Contacted customer service, received generic copy paste answers and even made me assumed buyer filed a dispute with how much they requested I send them proof of delivery. Need to write a review here or outright file a complain to SG officials which will take so much time, effort, money (probably why they are so confident about it not happening), before you get proper response. Turns out, buyer didn't refund, it was just their team flagging my transaction despite no complain from the buyer. After the marking of 'Good Delivery' on seller's side, their team has their own 'buyer confirmation' side—so once your buyer stops visiting the site after buying an account, you are doomed. Current issue, it has been 7 days since my item was marked as Good Delivery and still on-hold. Contacted support, they told me it is now suddenly up to 10 days max before approving my funds. Where did the 10 days come from? I don't know. I have saved screenshots of their seller guide, as well as keeping the email response I got. My mistake was that I took down my first review here, after the first case was resolved. Never had this kind of trouble in all my years selling on epicnpc. Epicnpc moderators even openly create a forum when there is an issue/dispute/scam, for everyone to see and be made aware of a scammer's identification that could still be lurking around. This one doesn't have that option, you are left wondering what went wrong with your sales if your buyer is inactive on the website. Just straight up withhold your payment. No emails, no warnings, no nothing. Their announcement is also pinned to the messaging feature, getting your hopes up for a client chat. Lol. I hope they improve that, turn it into live customer chat service instead, and make a separate announcement page. PS: both issues I encountered only happened with 100+$ sales. 100$ below never had such issues. So, if you're a sole merchant selling items you personally made, instead of reselling or working with multiple people, be prepared to be disappointed. They are strict to sellers with their rules, but not with themselves.

ZeusX | Global Marketplace for Gamers 回复2026-07-19

Thank you for your detailed feedback. We'd like to address the points raised. Regarding fund holds — as stated in our Help Center, transactions marked as Good Delivery are subject to a manual admin review for security purposes, and funds are accumulated for approval ahead of our Monday and Thursday withdrawal schedule. If your transaction was completed after the cut-off, it would be approved in the following cycle. This process is documented and available in our seller resources. We understand it can be frustrating when support responses feel generic. However, additional verification is a standard step for higher-value transactions, and our team does follow up once the review is complete. We're sorry if the communication during this process did not meet your expectations — this is feedback we take seriously. Our seller policies, timelines, and processes are published clearly in our Help Center, and our support team is available to walk sellers through any of these details. We do acknowledge there is always room to improve how we communicate updates proactively, and we appreciate you raising that. We do ask that reviews remain focused on your own experience with our platform rather than directing sellers to competing platforms, as this is not constructive for our community. If you have any outstanding concerns, please reach out to us at [email protected] and we'll be happy to assist.

Quick, reliable, excellent service.

Product delivered in record time and seller was very attentive. Instructions provided were clear as well and the digital goods were delivered at a fair price.

ZeusX | Global Marketplace for Gamers 回复2026-07-20

A speedy delivery and a seller who actually helps and communicates well — that's the experience we're proud of at ZeusX. Glad everything went smoothly, see you next time! 🎮

Good service

ZeusX | Global Marketplace for Gamers 回复2026-07-12

Hello, Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us. Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better! Thanks again for your trust and kind review. We look forward to serving you again soon! Best regards, ZeusX Support

There are a bunch of sellers at both…

There are a bunch of sellers at both reasonable and outrageous prices, and lowkey, whats cool is the variety ig?

ZeusX | Global Marketplace for Gamers 回复2026-07-12

Hello, Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us. Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better! Thanks again for your trust and kind review. We look forward to serving you again soon! Best regards, ZeusX Support

Website Experience

Website is easy to use and there are features to better protect customers (Hold funds till product is received in good condition and indication of premium sellers, which indicates more reputable sellers)

ZeusX | Global Marketplace for Gamers 回复2026-07-10

Thank you for the kind words! We're glad our buyer protection features are making a difference. We're always working to make ZeusX a safer and more seamless experience for everyone. Hope to see you again soon! 🎮

Experience

10/10 experience

ZeusX | Global Marketplace for Gamers 回复2026-07-09

Hello, Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us. Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better! Thanks again for your trust and kind review. We look forward to serving you again soon! Best regards, ZeusX Support

Great exceptional service

ZeusX | Global Marketplace for Gamers 回复2026-07-09

Hello, Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us. Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better! Thanks again for your trust and kind review. We look forward to serving you again soon! Best regards, ZeusX Support

good website if you re looking to buy…

good website if you re looking to buy game account or some item from certain game.

ZeusX | Global Marketplace for Gamers 回复2026-07-09

Hello, Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us. Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better! Thanks again for your trust and kind review. We look forward to serving you again soon! Best regards, ZeusX Support

Website was good

ZeusX | Global Marketplace for Gamers 回复2026-07-09

Hello, Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us. Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better! Thanks again for your trust and kind review. We look forward to serving you again soon! Best regards, ZeusX Support

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