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Zoro

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102 条评价

3.8102 条评价
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关于 Zoro

数据更新
网站
zoro.com
分类
建筑与制造
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
67%(18/27 条)
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商家自述

正在寻找特定商品?使用我们强大的搜索工具按名称或关键字查找它,或使用我们方便的过滤器来缩小我们的完整分类范围。您还可以查看我们精选的全部电器以及其他工具或用品,以确保您拥有完成工作所需的一切,特别是如果您是第一次进行 DIY 项目。此外,当您在 Zoro 购物时,您将始终享受到众多您了解和信任的优质品牌的具有竞争力的价格。我们为注册用户提供超过 50 美元的订单免费送货、为符合资格的客户提供 Net 30 付款条件以及无与伦比的客户服务体验,为您提供尽可能快捷、无缝的购物体验。我们拥有超过 1200 万种产品,并且不断增加产品种类,以便快速为您提供所需的商品。

以上内容由商家自行提供,未经平台核实。

Zoro靠谱吗?

Zoro(zoro.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 102 条用户评价,属于建筑与制造分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 67% 的差评;评价主要围绕产品、价格、质量。数据最后更新于 2026-08-11。

评价综述

AI 生成

评估了 388 条评论,评论者对这家公司的体验非常好。消费者经常提到,包裹的送达速度非常快,通常在几天之内,而且总是具有非常有竞争力的价格和有用的折扣。人们确实喜欢种类繁多的专业商品,并且发现在线商店导航非常简单,可以轻松地进行日常购买。 然而,一些人提到,与购买收据上清楚显示的内容相比,收到的数量不正确或完全错误的产品。一些评论者在尝试处理退货和解决交付问题时还遇到了意外的计费错误、重复收费以及令人沮丧的延迟。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

产品投诉与描述不符。

亲爱的索隆, 我对你们的客户服务和快速交货感到满意,但该产品与描述的内容相差甚远,并且没有解决所需的问题。让我解释一下。对于产品# G3426796(光栅夹),该夹子专门设计用于玻璃纤维模制光栅。您的规格表有一些清晰的图像,尤其是 360 度格式的产品。底面的直径为 1' 1/16” 具有平坦侧面的“万向节”底座,专门设计用于安装玻璃纤维格栅的方形空腔,并在正确固定后防止移动和滑动。尽管您的产品专门以这种方式进行成像,但它并没有以这种方式到达,并且也没有以这种方式运行。它有一个圆形底座,高侧直径为 1 英寸,低侧直径为 3/4 英寸。与您的 360 度图像完全不同,并且无助于正确固定光栅。我已经使用了大约。其中 15 个,因为我需要一些东西来固定格栅以保证风和安全,但是,我需要找到你正在说明的内容,而不是交付的内容。我拍了照片,可以发送以更全面地解释,但我对产品不满意。马克 - 201-774-7804。

Zoro 回复2026-07-21

Dear Mark, Thank you for taking the time to share your feedback. We're sorry to hear about the issues with your order and would like to make it right. When you have time, please email us at [email protected] or call (855) 289-9676. We'll do everything we can to correct the issue and get you back to work. Best, Zoro Customer Service

正确的工具

找到合适的产品很容易,购买也很容易。 索隆在下订单后几天就交付了订购的商品。这是一次物有所值的购买。

Zoro 回复2026-07-21

Dear Joel, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service

我需要管道冲压工具电池......

我需要管道冲压工具电池和地点,周一之前说。那时我需要它,并且担心它会比免费地面运输选项晚。不过周六第二天就收到了,很开心

Zoro 回复2026-07-21

Dear Kenneth, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

最值得订购的公司...

最棒的订购公司!轻松订购和有史以来最快的交货!你会再次收到我的消息!

Zoro 回复2026-07-21

Dear Judy, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Customer Service

我没有收到正确的工具,我......

我没有收到我订购的正确工具

Zoro 回复2026-07-21

Dear Michael, Thanks for your feedback. We're sorry to hear that your experience fell short of expectations. We'd like to discuss your experience so we can better handle this issue in the future. When you're able, please email us at [email protected] or call (855) 289-9676. Thanks, Zoro Customer Service

这家公司喜欢玩游戏……

这家公司喜欢玩游戏,需要成长并开始像专业企业一样行事。我们是商业买家,每个月都会使用 Zoro 几次。常来的好顾客。今天,我又在处理订单,他们阻止我在工作时玩验证游戏。严重地?客户正在向您购买商品,并且已经登录,您会像这样拉垃圾吗?不,谢谢。我们从 Zoro 购买的所有东西都可以在其他地方购买。当我们作为常客受到这样的待遇时,10%的折扣对我们来说毫无意义。首席执行官先生,您确实需要解决这个问题。这不是第一次发生这种情况。我们是职业人士——也许你也应该成为一名职业人士。

Zoro 回复2026-07-21

Dear Rob, We understand that your recent experience with our site was not up to our usual standards, and we'd like to work with you to make things right. When you're able, please email us at [email protected] or call (855) 289-9676 and we'll be happy to help. Warmly, Zoro Customer Service

当我……时,每件作品都状况良好。

当我收到它时,每件作品都状况良好。正是我所需要的。我只希望他们有 14 5/8 英寸宽 x 18 1/2 深 x 8 英寸高的抽屉。 只剩下一个需要更换。

Zoro 回复2026-07-21

Dear Barbara, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Customer Service

下订单非常困难……

下订单非常困难,但我终于在周四晚上完成了。 当我收到一条短信说该零件(G1151166)将于周六交付时,我简直不敢相信。 安装非常简单,有很好的说明! 一个快乐的顾客, 约翰·托尼 9

Zoro 回复2026-07-21

Dear John, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Customer Service

盒子是用一块……固定的。

盒子用一块透明胶带固定,整个东西都是打开的,没有固定,这是我在中国以外见过的最糟糕的包装。即使没有掉落任何东西,也不会再次订购。

Zoro 回复2026-07-21

Dear Stephen, Thank you for taking the time to share your feedback. We understand that your recent experience fell short of expectations. We'd like to discuss your experience so we can help fix the issue. When you're able, please email us at [email protected] or call (855) 289-9676. Best, Zoro Customer Service

盒子被撕开,里面有一半以上……

盒子被撕开,一半以上的产品丢失。打电话给客服,他们很棒。

Zoro 回复2026-07-21

Dear Charles, We're sorry to hear you've had a negative experience, and we understand your frustration. We'd like to get to the root of the issues you're experiencing so we can resolve them. When you're able, please email us at [email protected] or call (855) 289-9676. All the Best, Zoro Customer Service

物品比预期更早到达...

首先,物品到达的时间比预期的要早,到目前为止一切看起来都很好。周日教堂后会了解更多,谢谢

Zoro 回复2026-07-21

Dear Fred, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

钻头盒

某件商品出现了一些小问题,并且得到了快速而专业的处理。

Zoro 回复2026-07-10

Dear Todd, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Customer Service

第一次订购

这是我第一次从 Zoro 订购,我对我的经历非常满意。首先,我对我的在线订单有疑问,所以我打电话并得到了很大的帮助。 Janika 知识渊博,能够回答我所有的问题。接下来,我第二天就收到了订单。这正是我订购的,并且零件与我所说的相符。我强烈推荐佐罗。

Zoro 回复2026-07-10

Dear Gil, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

很棒的服务

优质的服务和提前交付。

Zoro 回复2026-07-10

Dear Geoff, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service

更换了 21 年的 Danby 紧凑型冰箱

我选择 Danby 来更换我已有 21 年历史的紧凑型冰箱,该冰箱位于室外(亚利桑那州),作为我的烧烤岛的一部分。 原版是丹比,在这么炎热的天气下呆了这么多年,向我证明我需要另一个。 我在 Zoro.com 上找到了我想要的东西,并且比其他地方更快地得到它。 订购过程很简单,交货很快,现在已经安装完毕,运行良好且冷。

Zoro 回复2026-07-10

Dear Dawn, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

这次购买比亚马逊更好

在我的消费水平上免费送货。对于该特定商品,交货速度比亚马逊更快。由于首次用户折扣和乐天,价格比亚马逊更好。

Zoro 回复2026-07-10

Dear Bob, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

超快速交货。

我在订购后不到 24 小时就收到了包裹。这也是一个沉重的包裹。我对它到达的速度感到惊喜。对产品也非常满意。佐罗,一路走好。

Zoro 回复2026-07-10

Hi there, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Customer Service

很棒的公司合作

当您从 Zoro 订购时,包裹会很快到达。

Zoro 回复2026-07-10

Dear Neil, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service

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