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Zoro

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102 条评价

3.8102 条评价
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关于 Zoro

数据更新
网站
zoro.com
分类
建筑与制造
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
67%(18/27 条)
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商家自述

正在寻找特定商品?使用我们强大的搜索工具按名称或关键字查找它,或使用我们方便的过滤器来缩小我们的完整分类范围。您还可以查看我们精选的全部电器以及其他工具或用品,以确保您拥有完成工作所需的一切,特别是如果您是第一次进行 DIY 项目。此外,当您在 Zoro 购物时,您将始终享受到众多您了解和信任的优质品牌的具有竞争力的价格。我们为注册用户提供超过 50 美元的订单免费送货、为符合资格的客户提供 Net 30 付款条件以及无与伦比的客户服务体验,为您提供尽可能快捷、无缝的购物体验。我们拥有超过 1200 万种产品,并且不断增加产品种类,以便快速为您提供所需的商品。

以上内容由商家自行提供,未经平台核实。

Zoro靠谱吗?

Zoro(zoro.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 102 条用户评价,属于建筑与制造分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 67% 的差评;评价主要围绕产品、价格、质量。数据最后更新于 2026-08-11。

评价综述

AI 生成

评估了 388 条评论,评论者对这家公司的体验非常好。消费者经常提到,包裹的送达速度非常快,通常在几天之内,而且总是具有非常有竞争力的价格和有用的折扣。人们确实喜欢种类繁多的专业商品,并且发现在线商店导航非常简单,可以轻松地进行日常购买。 然而,一些人提到,与购买收据上清楚显示的内容相比,收到的数量不正确或完全错误的产品。一些评论者在尝试处理退货和解决交付问题时还遇到了意外的计费错误、重复收费以及令人沮丧的延迟。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

即使发送有缺陷的材料,Zoro 也不退还运费

运输时间很好,但运输时损坏了部件。即使零件损坏,Zoro 也不退还运费。远离这些家伙!

Zoro 回复2026-06-25

Hi there, Thank you for taking the time to share your feedback. We understand that your recent experience fell short of expectations. We'd like to discuss your experience so we can help fix the issue. When you're able, please email us at [email protected] or call (855) 289-9676. Best, Zoro Customer Service

错误的点击

订购了 UNJF 水龙头,但收到的是 UNF 水龙头。 错误的点击。

Zoro 回复2026-06-25

Dear Matthew, Thank you for taking the time to share your feedback. We're sorry to hear about the issues with your order and would like to make it right. When you have time, please email us at [email protected] or call (855) 289-9676. We'll do everything we can to correct the issue and get you back to work. Best, Zoro Customer Service

商品按规定在两天内到达

物品按照规定在两天内到达。物品正是我订购的。在这家公司的非凡经历。

Zoro 回复2026-06-25

Dear Diane, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service

一流的服务

我的工作需要一种特定类型的磁带,但不想出去寻找它。在没有任何背景知识的情况下发现了这个网站,据我所知,它可能是一个诈骗网站。无论如何还是决定尝试一下。我非常惊讶和兴奋地发现我的订单在不到 24 小时后就出现了。即使在选择了最便宜且较慢的运输选项之后,我仍然完全希望在下周初看到该商品。 10/10 会再次购物。

Zoro 回复2026-06-25

Dear Cassandra, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

更换了缺失的部件。

由于货物中缺少一个零件,他们立即免费更换了新零件。

Zoro 回复2026-06-09

Dear Wayne, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Customer Service

绝对快……

绝对快速的服务,......16点的订单过夜。而且,价格比我在其他地方找到的便宜得多。索罗还描述了该产品,并详细介绍了其内容。

Zoro 回复2026-06-25

Hi there, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

从未交付过产品,但说他们……

从未交付产品,但说他们交付了。现场没有地方可以审查。没有送货图片……如果你用谷歌搜索,99% 的网站上没有评论的公司都是骗局或劣质产品!

Zoro 回复2026-06-09

Dear John, We're sorry to hear you've had a negative experience, and we understand your frustration. We'd like to get to the root of the issues you're experiencing so we can resolve them. When you're able, please email us at [email protected] or call (855) 289-9676. All the Best, Zoro Customer Service

由于公司网站不可用导致订单失败。

我为正在接受全膝关节置换术的妻子订购了升降躺椅的重要部件。我需要一个替换遥控器。佐罗处理了我的订单,预计在手术当天交货。三天后,该公司通知我,我在他们网站上找到的部件不再可用。他们甚至不再携带这个部件,但他们仍在尝试出售它。这腰部缩短了三天,让我不得不及时寻找替代者来进行手术。

Zoro 回复2026-06-09

Dear Ronald, We understand that your recent experience with our site was not up to our usual standards, and we'd like to work with you to make things right. When you're able, please email us at [email protected] or call (855) 289-9676 and we'll be happy to help. Warmly, Zoro Customer Service

发送错误的物品

发送错误的商品,我订购了穆勒品牌,而不是给我夏洛特!这两个牌子的坚果不一样!!!浪费金钱和时间

Zoro 回复2026-06-09

Dear Kun, Thank you for taking the time to share your feedback. We're sorry to hear that you're experiencing an issue with your order and would like to help. We'll need some more info to resolve the issue. When you're able, please email us at [email protected] or call (855) 289-9676. Regards, Zoro Customer Service

交付到错误的不可接受的区域...

交付到错误的不可接受的区域 s/b 前门!!!...除此之外我订购的所有东西都很快收到了,...

Zoro 回复2026-06-09

Dear Fernando, We're sorry to hear you've had a negative experience, and we understand your frustration. We'd like to get to the root of the issues you're experiencing so we can resolve them. When you're able, please email us at [email protected] or call (855) 289-9676. All the Best, Zoro Customer Service

不要犹豫与…做生意

不要犹豫与 Zoro 做生意。我从来没有听说过这家公司,在这个时代我很紧张。 我四处寻找这个工具,它们是城里最划算的,而且我还享受免费送货。 其他的则更多,他们的 s&h 高达 15 美元,其中一个还加收了 8 美元的关税。 包装是一流的,甚至在银行将其从我的帐户中取出之前发货就非常快😂我会告诉其他人检查一下。

Zoro 回复2026-06-09

Dear Barbara, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

我需要一个新的计时器来拍摄我的景观……

我需要一个新的景观照明计时器,并在这里找到了我需要更换的计时器的最优惠价格。 我从来没有听说过索隆,但免费送货让我信服了。 良好的沟通和超快的船。 我很高兴并且会毫不犹豫地再次在这里购买。

Zoro 回复2026-06-09

Dear Jeff, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service

物品是如何运送的

物品是如何运送的?还没有收到。

Zoro 回复2026-06-05

Dear Francis, Thanks for your feedback. We understand that you're having an issue with a delayed order and would like to help. We'll need some more info about your situation so we can fix the issue. To get started, please email us at [email protected] or call (855) 289-9676. Regards, Zoro Customer Service

每件事都来得很快,就像两天一样。

每件事都来得很快,就像两天一样..达到目标..非常好的公司我会再次在网上购买其他东西

Zoro 回复2026-06-05

Dear Tessie, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

运送物品非常慢

运送该物品的速度极其缓慢,他们花了五天的时间来处理和运送。 30天退货政策就是个笑话。他们一标记发货就开始了。但联邦快递又花了两天时间才收到包裹,然后又花了 7 天时间才送达。因此,您在 30 天的退货期限内实际上损失了 9 天。价格较低,但比其他网站低很多。我再也不会在这里购物了。

Zoro 回复2026-06-05

Dear Peng, Thank you for taking the time to share your feedback. We're sorry to hear about the issues with your order and would like to make it right. When you have time, please email us at [email protected] or call (855) 289-9676. We'll do everything we can to correct the issue and get you back to work. Best, Zoro Customer Service

交货快捷

交货快捷。 商品质量很好,与网上描述的完全一致。

Zoro 回复2026-06-05

Dear Andrew, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

物品与图片不符。

虽然该网站易于使用并且运输速度很快,但我没有收到订购的图片中的产品。我订购的图片中的物品有一个较小的尾件,就像我从家里搬走的一样。我在当地买了一个来替换它,因为我拆下了旧的,但它有一个较大的端件,不能像旧的那样穿过墙壁。你寄给我的那些也有较大的端件,可以用扳手固定它,而不是我订购的。 *更新-虽然产品不像图片所示,并且确实需要更多的安装工作,但该公司联系并退还了我的付款,我什至不必询问。荣誉并不是完全失去的商品。我正在从 1 星升级到 4 星,将来我不会回避这家公司。

Zoro 回复2026-06-05

Dear Jim, Thank you for taking the time to share your feedback. We're sorry to hear about the issues with your order and would like to make it right. When you have time, please email us at [email protected] or call (855) 289-9676. We'll do everything we can to correct the issue and get you back to work. Best, Zoro Customer Service

完美

该商品在尺寸、材质和价格上都很完美。订购过程简单、快速且直观。交货非常快。总体来说是最高效的操作! A+

Zoro 回复2026-06-05

Dear David, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Customer Service

很棒的选择而且超级快…

很棒的选择和超快速的运输。这是特色商品的绝佳资源!

Zoro 回复2026-06-05

Hi there, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Customer Service

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