企业入驻搜索写评价分类关于
简体中文English
建筑与制造

Zoro

商家已认领

102 条评价

3.8102 条评价
写评价

关于 Zoro

数据更新
网站
zoro.com
分类
建筑与制造
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
67%(18/27 条)
是 Zoro 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

正在寻找特定商品?使用我们强大的搜索工具按名称或关键字查找它,或使用我们方便的过滤器来缩小我们的完整分类范围。您还可以查看我们精选的全部电器以及其他工具或用品,以确保您拥有完成工作所需的一切,特别是如果您是第一次进行 DIY 项目。此外,当您在 Zoro 购物时,您将始终享受到众多您了解和信任的优质品牌的具有竞争力的价格。我们为注册用户提供超过 50 美元的订单免费送货、为符合资格的客户提供 Net 30 付款条件以及无与伦比的客户服务体验,为您提供尽可能快捷、无缝的购物体验。我们拥有超过 1200 万种产品,并且不断增加产品种类,以便快速为您提供所需的商品。

以上内容由商家自行提供,未经平台核实。

Zoro靠谱吗?

Zoro(zoro.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 102 条用户评价,属于建筑与制造分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 67% 的差评;评价主要围绕产品、价格、质量。数据最后更新于 2026-08-11。

评价综述

AI 生成

评估了 388 条评论,评论者对这家公司的体验非常好。消费者经常提到,包裹的送达速度非常快,通常在几天之内,而且总是具有非常有竞争力的价格和有用的折扣。人们确实喜欢种类繁多的专业商品,并且发现在线商店导航非常简单,可以轻松地进行日常购买。 然而,一些人提到,与购买收据上清楚显示的内容相比,收到的数量不正确或完全错误的产品。一些评论者在尝试处理退货和解决交付问题时还遇到了意外的计费错误、重复收费以及令人沮丧的延迟。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

测量轮-订购后次日发货

非常容易找到我想要的东西,第二天就收到了我的物品,而且免运费!如果 Zoro 有我需要的东西,我总是从他们那里订购

Zoro 回复2026-06-05

Dear Kory, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

现场易于查找,库存充足,价格公道。

很容易在网站上找到我需要的东西并且有库存。 让我随时了解订单和交货情况。 交货非常快。

Zoro 回复2026-06-05

Dear Jim, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service

快速交货,精心包装……

快速交货,精心包装,完美的产品,超过所有优质的服务和产品

Zoro 回复2026-05-26

Dear Candy, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

商品被虚假宣传

商品被虚假宣传。 Zoro 同意并同意退款,但在发送了 6 封电子邮件承诺退款并打了几次电话后,我仍然没有收到退款,我是 2 个月前购买的。 相反,我通过电话四处奔波,我的电子邮件现在也被忽略了。 我不相信他们是一家好公司。

Zoro 回复2026-05-26

Dear Esther, We understand that your recent experience with our site was not up to our usual standards, and we'd like to work with you to make things right. When you're able, please email us at [email protected] or call (855) 289-9676 and we'll be happy to help. Warmly, Zoro Customer Service

我们的深冰箱停止工作了,我的……

我们的深冰箱停止工作,我丈夫确定制冷控制开关坏了。 我们用谷歌搜索了 eBay 和 Zoro 上出现的部分。 我于26年5月19日订购,并于26年5月21日交付。 他装上这个部件,冰箱又开始工作了,所有这些花费不到 20 美元。 很棒的服务。

Zoro 回复2026-05-26

Dear Esther, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

作为托运人,FDX 是谁?

作为托运人,FDX 是谁? 盒子被砸碎了。 三个机油滤清器中有两个有小凹痕,但仍然可以使用。 没什么大不了的。

Zoro 回复2026-05-26

Dear Rick, We understand that your recent experience with our site was not up to our usual standards, and we'd like to work with you to make things right. When you're able, please email us at [email protected] or call (855) 289-9676 and we'll be happy to help. Warmly, Zoro Customer Service

我收到了错误的物品

我收到了错误的物品。我订购了黄铜奶嘴,但收到了镀锌钢奶嘴。我会看看它是否适合我的需要,但黄铜管是我花钱买的,而且会更好。

Zoro 回复2026-05-26

Dear Erik, Thank you for bringing this to our attention. We never want you to experience issues with the products you receive from Zoro. We'd like to learn more so we can resolve the issue as soon as possible. To get in touch, please email us at [email protected] or call (855) 289-9676. Best, Zoro Customer Service

实实在在的交易

我批量订购了 Rubbermaid 产品。 物品当天发货。 Zoro 向我发送了联邦快递追踪号码的通知。 我第二天就收到货了。 购买过程再顺利不过了 谢谢!

Zoro 回复2026-05-26

Hi there, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

下一个工作日就到了

下一个工作日就到了 - 有史以来最好的购买和服务

Zoro 回复2026-05-20

Dear Adam, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

请注意您的付款方式可能会产生临时重复费用

我在他们的网站上下了第一个工具订单,然后等待商品。种类繁多的商品令人印象深刻。缺点是他们会向您收取两次费用 - 对于初始订单,然后对部分订单重复收费。我打电话给客服,他们说这是因为部分订单来自不同的地方。原始费用将“下降”,然后仅保留部分费用 - 正确地添加到您的原始订单中,但同时将您的信用额度占用为正确金额的两倍(10 天)。这是一个低效的系统,会惩罚客户,因此我不会再在这里下订单。

Zoro 回复2026-05-18

Dear Danielle, We're sorry to hear you've had a negative experience, and we understand your frustration. We'd like to get to the root of the issues you're experiencing so we can resolve them. When you're able, please email us at [email protected] or call (855) 289-9676. All the Best, Zoro Customer Service

我对公司很满意,但对交付不满意

我对产品和及时发货感到非常满意。该商品与广告中的一模一样,我很乐意给索隆五星级的评价。 不幸的是,佐罗雇用的送货服务未能遵循非常简单的送货说明。我建议 Zoro 就这个问题联系运营商。送货员要么忽略了说明,要么没有阅读说明。 我的前门上有一个清晰可见的大标牌,上面写着:“请将所有邮件和包裹放入侧门旁边的棕褐色牛奶斜槽中。→→→谢谢。” 由于没有遵循这些指示,我将我的评级降低至三颗星。

Zoro 回复2026-05-18

Dear Al, Thank you for your time and your feedback. We pride ourselves on providing great Customer Service, and we'd like to make things right for you. We would like to get some more details about your experience. If you're able, please email us at [email protected] or call (855) 289-9676. Warmly, Zoro Customer Service

交货速度很快,但物品有裂缝……

交货很快,但商品左下角的塑料有裂缝 后面板的。

Zoro 回复2026-05-18

Dear Charles, Thank you for bringing this to our attention. We never want you to experience issues with the products you receive from Zoro. We'd like to learn more so we can resolve the issue as soon as possible. To get in touch, please email us at [email protected] or call (855) 289-9676. Best, Zoro Customer Service

整体优秀

价格优惠,立即发货,并且订单始终正确。 强烈推荐佐罗!

Zoro 回复2026-05-14

Hi there, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

优质的服务

只是想让您知道..从现在开始我们将向您购买! 我们对订单的处理和交付速度感到震惊。而且,最重要的是没有运费!您现在有了一个终生的新客户!

Zoro 回复2026-05-14

Dear Birdena, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service

我只找到了我需要的零件......

我在 Zoro 的网站上找到了我需要的零件(公制的,很难找到)。 订购和付款都很容易,两天之内他们就到达了我家。 我支付了很少的运费。 包括运费在内,我支付的费用比 W**m**t 免费运送给我的价格低了约 30%!

Zoro 回复2026-05-14

Dear Gail, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service

大家还看了