SIsimba.sg★★★★★
Very disappointed with Simba’s mobile…
Very disappointed with Simba’s mobile network. Even in Singapore, I only get 2 bars of 5G signal. Last week at Thomson Plaza, I couldn’t use my phone the whole day to scan QR codes or make payments. Recently, at JB City Square, I also couldn’t use my payment apps at the mall due to the extremely poor network, with only 1 bar of signal.
What’s even more disappointing is that customer support took 3 days to reply, only to give a standard response saying everything was working fine. How can everything be fine when I personally experienced such poor connectivity and couldn’t even make payments?
A mobile network should be reliable, especially when we need it for daily transactions. Please stop giving standard replies and investigate the actual network issues instead. Very poor service and disappointing customer support!👎🏿
2026-10-18
OCOCBC Bank★★★★★
OCBC 365 Visa Card
OCBC 365 Visa Card
I have recently applied the OCBC 365 Visa credit card however the Pierre Cardin luggage that was advertised as a complimentary gift for successfully applying for the OCBC 365 Visa credit card online (by month of March 25) and approved by April. My application was approved in 12/03/25 and I have yet to receive any updates upon checking with the bank they denied the offer but upon checking the promotion is still open on their website and the staff is not able to explain clearly what happened.
I applied for the card based on the promotion advertised on the OCBC website and I believe I have met all the eligibility criteria. However, the lack of communication and fulfillment of this promotion is disappointing and feels misleading.
2025-03-21
M1M1 Limited★★★★★
Subject Complaint Regarding Unprofessional Customer Service and Inconsistent Information By M1 Customer Support Ms MJ
Subject: Complaint Regarding Unprofessional Customer Service and Inconsistent Information
By M1 Customer Support Ms MJ
I am writing to share and complaint regarding the extremely poor and unprofessional customer service I have experienced with M1 on 23 December 2024 particularly in relation to my recent port-out request. Over the course of several interactions, I have been given inconsistent information, ( by 3 customers support within 3 days on the port out process) leading to significant confusion and frustration for a month till date. I am seeking immediate clarification and resolution of this matter.
To summarize the situation:
1. I initiated a port-out request with M1, and during my interactions with customer support, I received conflicting advice from three different representatives. Each representative provided differing information about the port-out process, causing unnecessary confusion on my end.
2. No clear communication was given regarding the penalties associated with early termination of my contract. ( which was NOT initiated by me)
3) Early Termination of Service: M1 terminated my line two days before my contract was due to end, on Christmas Eve (24/12/2024). This was not initiated by me, and as a result, I was left without service during the holiday period. I am extremely disappointed that this occurred without any prior notice or explanation and they still charge me for the days without any line with no explanation) Despite following up since December 23, 2024, I have yet to receive proper details on this matter.
4) I was wrongfully advised and misled by M1 support, and now, not only am I facing an unexpected penalty charge for early termination, but I am also being blamed for the miscommunication.
5) This series of errors and lack of accountability on the part of M1 has caused significant stress and frustration. The customer support team has failed to honour the information that was initially provided, leaving me with little clarity or resolution. I expect M1 to investigate this matter and provide me with the correct details surrounding the penalty and the resolution of my port-out request.
At this point, I request:
1) A full review of my case and the interactions I have had with customer support
Immediate clarification on any early termination penalties or charges
2) A prompt resolution to the confusion caused by these inconsistent communications
I trust that M1 will take responsibility for the poor customer service provided and make necessary corrections to ensure that this does not happen again.
I look forward to your swift response.
Sincerely,
Nightmare of porting
2025-02-02有帮助 1
PAPAZZION★★★★★
Item well received and packed
Item well received and packed. Fast delivery and the delivery team is polite.
2021-02-20已认证
CACarousell★★★★★
Carousell is the worst platform to…
Carousell is the worst platform to visit.
They have the worst customer service.
Poor buy/sell guideline, unreasonable sales regulations.
Never will I visit Carousell again.
Definitely not a user friendly platform to buy/sell stuff very commercialised only want seller to get coins.
Highly not recommended.
2019-11-09有帮助 1
