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Terry Crane

美国

3 评价
8 被浏览
0 有帮助

3 条评价

H-E-B

HEB IS DECEPTIVE!

HEB is deceptive. When shopping online, they literally are charging you a different price per item than if you shop in-store. If you want delivery, they then want a delivery fee. On top of that, you are expected to tip the driver as they are a third party. You would not know they are charging more per item unless you are really savvy and just know. You will not know about all the other fees until you get to your shopping cart. I have spent between $12,000 and $15,000 per year at HEB for around 15 years. Now I feel like they are ripping me off.

2026-05-30
Electronic Arts

Pathetic Customer Service - Zero Problem Resolution - Zero Give a Shi...

This is the second time I have had the excruciating experience dealing with EA. Each time it devolves into "what's the problem - I'm here to help" to "this is not my problem - deal with someone else". As for the overall experience of dealing with EA, if you've ever dealt with UPS or Xfinity, you can get an idea here. The incentive to the employee is to get it off their plate. The incentive is not to solve the issue and there is zero calculation into what the customer is experiencing. In short, there is never a possibility that you are going to get a competent agent who will spend the time to soak in the issue and attempt to deal with it. Today alone, I have spent roughly 5 hours trying to deal with a simple problem. It's pathetic how they operate. You get a case via email with a number and link to click "An advisor is available to connect". When you get there, the agent has ZERO idea of what is going on. YOU LITTERALLY HAVE TO START OVER EVERY TME YOU SPEAK TO A NEW AGENT. This is the agent you got to by clicking the link inside the email they sent you regarding the case. The agent has no idea what is gong on. You have to explain the entire thing to them again. Then rabbit hole. Step and repeat. Try doing that over and over again over the span of hours and see how you feel about EA. As a consumer, I don't expect perfection. I'm ok if EA is not perfect. That's not what this is. This is an extremely competent system for reducing costs incurred by EA. There are only 2 things in play for them: reduce cost, eliminate any legal issues. In the mean time, I have to move on from games I love. Games I've been playing for years. I spent hundreds of dollars with them in 2025 alone. Thousands of dollars over decades. Good bye.

2026-02-20
Life Storage

BAIT AND SWITCH PRICING

Low online prices are a scam. Been in there a couple months and jacked up price with a massive increase. Almost double. Once you move in they can charge you anything they want. This is why they don't do contracts. So they cam bait you in and then rip you off.

2024-03-20