The customer service is very good
The customer service is very good. Easy payments processing and friendly staff.
About 1st Franklin Financial Corporation
Data updated- Website
- 1ffc.com
- Category
- Money & Insurance
- Location
- United States · Toccoa
- Status
- Unclaimed
- Last 12 months
- 22 reviews
- Replies to negative
- 0% (0/8)
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Is 1st Franklin Financial Corporation legit?
1st Franklin Financial Corporation (1ffc.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Friendly but Professional
Friendly but Professional. They will work with you and for you. I have been a customer for a few years.
I like the way the representative…
I like the way the representative listen to you and try to find a solution to your questions. They are very friendly and courteous. Always helpful.
Lisa and the “girls” are fantastic
Lisa and the “girls” are fantastic. They treat me as a family member. I dearly love them.
You truly cared about me as a customer
You truly cared about me as a customer. I was in a huge hardship and you refinanced my loan and helped me get my problem solved. Thank you again for your help. Carolyn
Always great service
I really appreciate everyone in the…
I really appreciate everyone in the build !
I received more than I expected when I…
I received more than I expected when I went in to sign my paperwork and receive my funds. Nice great people!
Great Customer Service!
Opelousas, LA - Every time that I had an issue (they have all been my fault) with my loan account they have been very patient and helpful to get me back on track... Katie walked me through each step to get onto the new system, there is no NO hold time... NO let me get you someone that can help... Katie from the Opelousas branch knows her stuff... I have worked with others in the office as well and they also have been very helpful and have great customer service skills but I just had to give a special shout out to Katie. Give the girl a raise!
Very Nice and Professional
They are curtious and very helpful.
I love doing business with First…
I love doing business with First Franklin Financial, they are professional, trustworthy and they have great rates!
Excellent.........
Great people
Great people, great attitude, very helpful...
Great customer service
Great customer service , always a quick response . Mrs. Tasha always takes care of me.
Micheal sdams
The ladies that work there . Very nice!
Experience
Company there in Albertville is great to work with no problems the staff people are the best..Thanks
Friendly and knowledgeable
You'll are always friendly and helpful
You'll are always friendly and helpful. Also you'll show that you care about the customers.
Online access has been out for at least…
Online access has been out for at least 3 months. Can’t get any help but they are having trouble with it. Can’t look at account payments or due have to call. So how do we know that payments are being made? I got my total payoff today to refinance and it’s way off from my calculations. Probably just been paying the high interest the whole time. Definitely need to work on making your customers feel like you’re able to do the tasks at hand considering it’s Financhal and can’t even seem to get the online accounts working. Needless to say this will be the last time I use Franklin.
First franklin has always meet our…
First franklin has always meet our needs financially, the atmosphere is wonderful. Defiantly would recommend to anyone in need of cash!