1st Franklin Financial Corporation (1ffc.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-10.
Jessica and all the ladies at First Franklin 1400 N. Peterson, Douglas Ga. 31533 are the best. Always greeting me and helping me in anyway they can. I really appreciate how they make their customers feel appreciated. Thanks for all you do.
THE STAFF WAS GREAT, FRIENDLY AND MADE YOU FEEL WELCOME
I could take care of everything online and do auto pay so I won’t forget or miss a payment
The worst on line experience. Had to call and get let in to my account every month. This is why I paid off loan early to get away from this
The associates were very attentive, courteous, & professional.
They were there when I needed them most .quick to help me very pleased with to do business them
I have been a Customer of 1st Franklin for over 30 years. They have been there for me through my highs and my lows. I would recommend them to everyone.
It's hard to find common courtesy and respectability these days and you guys showed both. Everything was taken care of in a professional and timely manner, thank you
Garbage services. Why should anyone have to pay by phone and give out credit/debit card info every month? Can’t pay online monthly because logins don’t ever work. Setup automatic payments and they don’t work. I’ve triple checked everything on my end every time. It would be nice to see something work correctly.
Ms.Melissa was friendly and professional from the start. She explained everything and was thorough. The whole experience was easy.¿
1st Franklin is all about the customer and what they need. I really appreciate all help you gave me when I was having trouble making my payment. You are all a great team. Thank you!
The employees were very professional, knowledgable and courteous. The service was quick and we did not have to wait a long time and sign a lot of papers. This review is from both us Ronald Wright and Tracy Edwards-Wright.
Staff is,friendly and easy to work with! Love the Madisonville office
Friendly and quick customer service, highly recommended, thanks
Great Company to deal with
200 reviews matching