Backup software for the PC: powerful, easy to use solution for backing up and synchronising files on a local/network drive, the cloud, FTP server and more.
Written by the business, not verified by us.2BrightSparks Pte. Ltd. (2brightsparks.com) has a 5.0 out of 5 rating on OK.one, based on 167 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 26 of them were added in the last 12 months. Last updated 2026-10-24.
I've been using the Syncback Pro software on multiple machines for a few years now. After the Win-11 upgrade there was a (settings) issue which was solved rapidly. Excellent support!
Great program - clean and intuitive interface, works well, immediate response from support (on a weekend!) to a question. Highly recommended.
A kind and interested person who understands the program SyncBackSE thoroughly investigates the question and explains to me the steps needed for finding the solution. Already on the same day I became good advice how to change the settings: The problem has been solved.
I had installed the SyncBack Touch app on my phone and wanted to back up my music files on my PC with SyncBackSE, but I couldn't connect the phone to the PC. I asked 2Brightsparks' helpdesk for help and got an immediate response, even though it was a Sunday! And this employee told me the right solution and now I can make backups very easily.
Excellent customer service - not easy given the circumstances.
First class product and amazing support. Save your money and buy their product, it works. The support is first class, polite and helpful.
Very prompt response to query. Clearly explained the additional infomation that they requried and, after providing it, they responded quickly with clear and concise instructions for resolution. Overall, very efficient!
Problem(s) were handled very efficiently and solutions given were easily understood. The tech rep was knowledgeable and understood my needs.
The 2BrightSparks support person was very responsive, but didn't immediately spot an invalid SyncBackSE parameter which I appear to have read somewhere (probably an AI summary!). He worked with me to solve my problem quite rapidly.
Swapna, from customer support, help me with several questions before and after my purchase. Now with SyncBackPro I'm able to make daily and quarterly backups exactly how I want/need them.
I had a very nice experience with the after-sales service of 2BrightSparks for SyncBack SEV11. Very fast and usefull answers brought the resolution of my problems. Wonderful help !
Extraordinarily patient and helpful support resolving an issue that was ultimately...user error! Very impressed,
Quick, useful response. Problem solved transferring SyncBack to a new laptop. Thank you!
They produce an excellent computer program for file backup etc (SyncBack). Their assistance in solving difficulties is excellent.
This is my first ticket, after years of satisfaction with SyncBack Pro. At the end of the day, the root cause turned out to be a mistake I made while adjusting parameters. Swapna was very quick to respond and nailed the issue in no time. I’m very satisfied and grateful.
I'm using SyncBack Pro by 2BrigtSparks for automatic file backups for many years. It just always worked on all Windows platforms, including old Win7 and with all my NAS devices. Just recently when a new release was not working on Win7, they immediately released a beta with fix and immediately replied on my service request. Very dependable product and company and very reasonable price.
They worked with me until we were able to resolve the issue and were very attentive to the situation.
Swapna from Support was extremely helpful and sorted my issue straight away. Pro version is incredibly useful and can just about backup anything to anywhere.
I asked the 2BrightSparks support department to help me with the configuration of SyncBackFree. Within half an hour I received an comprehensive answer with a solution. Despite the fact that the free version does not offer support. SyncBackupFree is a great backup program and I really appreciate the Helpdesk. I recommend them.
I've been using SyncBack Pro for a few drives since 2012. From time to time, it's been invaluable in finding a deleted file or using as a reference. Recently, I discovered that one of the backups hadn't been backing up as expected for awhile, although the program said it was. Swapna, the developer, gave me his time with great patience to help discover the problem and fix it. He also provided some clarifications and suggestions on how I could improve my experience with the program.
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