360SPB (360spinphotobooth.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Jaz McDonald Party On Entertai · 2 reviews · Verified · Experienced 2025-09-20 ·
★★★★★
Best Customer Service!
360SPB is outstanding! My sales rep Jenny went above and beyond making sure that my order was everything I needed! They truly care about their customer service and satisfaction! I will absolutely return for all my photobooth needs. thank you again!
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Alexander Rubinstein · 1 review · Experienced 2025-09-17 ·
★★★★★
Product exceeded expectations
Product exceeded expectations! Quality way better than expected. Picture crystal clear! Rugged frame that looks classy! I would definitely purchase more products in the future with confidence that I will get what I ordered. Joan was amazing, she took me through the entire process and made transaction smooth and easy.
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Jaz McDonald Party On Entertai · 2 reviews · Experienced 2025-09-12 ·
★★★★★
Such a great experience
Such an amazing experience! This company truly puts customer satisfaction first and goes above and beyond to make sure you’re taken care of. Jenny was incredible—she made sure I got exactly the replacement parts I needed for my 360 booth. Communication was clear, fast, and truly unmatched. I couldn’t be happier with the support and service—I’ll definitely continue working with them!
First of all I love our video booth! Yes, this piece that is being replaced arrived right on time for our busy season. I was not too sure how long of a wait it would be but I love that it is already here and the updates with the shipment made it that much easier.
I have had a wonderful experience and the customer service provided by Joan was very helpful and professional. I will definitely be working with them in the future when attempting to procure more machines, because the customer service rep, definitely made this process run smooth
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J M · 2 reviews · Experienced 2025-08-11 ·
★★★★★
My experience started off a little ruff…
My experience started off a little ruff not on 360’s part but on the courier. My package was left by my house with no signature and someone took my package. Jenny came to the rescue when I contacted 360 she made sure she stayed in contact with me and she was able to reship me another 360 with no hassle. Jenny deserves 10 stars for her compassion, kindness and overall Great customer service. I wish all companies had a Jenny. She put herself in my shoes as a customer and for that she will go far in life in this field or whatever field she go too. Thanks Jenny you are a Gem 💎 ❤️
I was a little sketched out at first by the text messages - with scammers using texting more often I was hesitant to respond or click on links but Ruby was on top of my order, sent me updates on the shipping/tracking and confirmed it arrived as expected! The only reason I gave it 4 stars is because the set up instructions need a little bit of work. I thought my machine was faulty when it wouldn’t turn on due to using an extension cord - good to know moving forward for events. Also, nothing to do with 360SPB but something to consider moving forward; the package is pretty heavy and FedEx “attempted” to deliver the package the day before ETA when I wasn’t home. The next day I stayed home all day as to not miss them. When they finally arrived - they were going to do the same thing! Didn’t even try to deliver - jumped right out of their truck with “attempt to deliver” sticker already in hand - there were 2 cars parked in the driveway (clearly home). When I popped out of my house to confirm I was home and they COULD deliver they were upset and told me it weighed 4000lbs. I stood there until they delivered. Again! Nothing to do with 360SPB but buyers beware of tracking before your shipment gets returned!
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Jo · 1 review · Experienced 2025-06-09 ·
★★★★★
Ruby was great and very responsive
Ruby was great and very responsive. Answered all questions I had thoroughly. Got shipping arranged very quickly with tracking numbers provided. This is my second time ordering a booth and had great experiences both times.
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Talia Lara · 1 review · Experienced 2025-06-13 ·
★★★★★
Ruby was great
Ruby was great, answered all questions and made everything easy. Got my package within a few days
Upon immediate purchase I was contacted by Ruby to inform me that she would be assisting me & was available to answer any questions I had.Even after I received my 360 she still stayed in constant contact to assure everything was ok.My experience with Ruby is one of the best experiences I’ve ever had!
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michael otunba · 2 reviews · Experienced 2025-06-02 ·
★★★★★
Great service from Mr Ruby,and the…
Great service from Mr Ruby,and the entire 360 photobooth company. Item came on time and in great shape.
I had an awesome experience Summer was nice and kept me updated on 360 booths and sent some helpful videos for 360 booth Summer was very respectful and responded to my messages quickly.
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David Franks · 1 review · Experienced 2025-05-28 ·
★★★★★
Awesome customer service with Summer
I’ve have an awesome experience working with Summer from the first time I checked into buying the LCD Backpack until now. The product is first-rate and the customer service (considering they’re half a world away) is fantastic!! Any time I had a question, Summer always responded quickly and if she didn’t have an answer she talked to engineers within the company and got me the information I needed as soon as she could.
IF YOURE IN THE MARKET FOR A PHOTOBOOTH,YOURE IN THE RIGHT PLACE!
This was the smoothest online transaction I've EVER had, especially for a large item. From the moment I hit "pay" til the moment my 360 booth was delivered. SUMMER IS AMAZING! SUMMER stayed in constant communication via text, I didn't have to worry about missed emails/calls. I get so many spam calls/ emails and i dont answer if I dont know them.When SUMMER texted, the name showed on my phone! SUMMER is punctual, efficient, knowledgeable and very accommodating. My questions were answered timely,and I really appreciate such a pleasant,seamless interaction. If you're considering a photobooth purchase, 360 SPB is the way to go. Oh, and I forgot to mention shipping.....FAST, VERY FAST!! SUMMER's 1st question was, " when is your event?" I received the booth wayyy before scheduled event. SUMMER followed up on designing the logo as well as confirmation of approval on design.I could go on and on,you have to experience this for yourself. Shop 360 SPB,you will be happy you did!
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Louise Khassandrha Bonneau · 1 review · Experienced 2025-04-09 ·
★★★★★
Very smooth process thanks to Summer
Very smooth process thanks to Summer. I was informed of every steps from the time I placed the order until it was delivered. I received videos and photos from the time they were packing it until it was shipped.
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Latoya Thomas · 2 reviews · Experienced 2025-04-24 ·
★★★★★
Keep up the great service!
In the past I have bought a 360 Booth, a selfie booth and printer.
When I had questions or needed new parts, Summer went above and beyond helping me!
Thanks so much to Eric and the team as well!
I look forward to doing more business with you.
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Jose de Jesus Cabrales · 1 review · Verified · Experienced 2025-04-24 ·
★★★★★
The shipping was fast and with no…
The shipping was fast and with no problems at all. The product is beautiful, and great quality!
I wanted to take a moment to share my thoughts on Summer’s performance. She was amazing! Her communication was excellent, and she was always available and willing to help whenever needed.
It really made a difference in our experience.