About 360SPB
Data updated- Website
- 360spinphotobooth.com
- Category
- Construction & Manufacturing
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 47 reviews
- Replies to negative
- 67% (2/3)
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Is 360SPB legit?
360SPB (360spinphotobooth.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I placed an order July 18 and have…
I placed an order July 18 and have received zero information about shipment or even confirmation
Jessica was extremely helpful from…
Jessica was extremely helpful from order start to finish. 360 booth trolley came as expected. I highly recommend!
Great service!!!
The ordering process was so easy. The one on one personal customer service was great. They responded to each text I sent within a reasonable time… very professional. My customer service representative provided step by step instructions and gave her recommendations. Great job Jessica!!!
Will definitely order from again
I worked with Jessica from ordering to delivery. She stayed on top of my order, even marked it as urgent it as I needed it ASAP. Arrived hours before my party started and the constant communication made me trust the company, sales person, and their whole process.
Haven’t used it yet but the…
Haven’t used it yet but the communication with the seller was amazing. Keeping me updated on delivery.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ I had a great experience purchasing my Mirror Photo Booth. Jessica provided excellent customer service throughout the entire process. She was always responsive, patient, and did everything she could to help me, especially when there were shipping and delivery issues. She kept following up until everything was resolved and even provided helpful installation videos after delivery. Thank you, Jessica, for your professionalism and support. I’m excited to start using my mirror booth for my business!
Customer service was outstanding
Customer service was outstanding! Joan really went out of her way to make sure that the delivery was made before our event and coordinated it beautifully. Very pleased with the service!
Jessica helped me troubleshoot a…
Jessica helped me troubleshoot a problem with my first 360 when an employee decided to hold the arm instead of turning it off. The engine burnt out and Jessica helped me replace the parts and now is working again.
Fast service very excellent Jessica…
Fast service very excellent Jessica accompanied me throughout the process I bought an LED Poster I am very satisfied with the excellent service
360 Booth Case
Great experience. Fast shipping. Outstanding communication throughout process from Jessica! ⭐️⭐️⭐️⭐️⭐️
I wanted to leave a 5-star review for…
I wanted to leave a 5-star review for Jessica and recognize her exceptional customer service. She knew exactly when my product arrived and immediately reached out with recommendations for software to use. She even followed up with another text letting me know that if I needed anything else, she was available to help. I can honestly say I have never experienced that level of customer service from a company before. Jessica went above and beyond to make sure I was set up! If I could give 10 stars, I absolutely would!
Screen is exactly as advertised
Screen is exactly as advertised. Shipping was quick. Customer service has been excellent. Highly recommend. I use a third party yodeck software for my controls. Had zero issues connecting the screen to my UniFi network and implementing the app. Prices can’t be beat. I wouldn’t hesitate to order from them again or recommend them. I was nervous at first, I’m not now. 5⭐️
Excellent Customer service provided…
Excellent Customer service provided from Joanne. Ensured my expectations were met in a nice and very timed manner. Great doing business, will buy more!
Absolute best!
Jessica is the BEST! Not only was the products 100% what we believed them to be working AMAZING! Every step of the ordering process, she was right there able and willing to assist. Tracking numbers were provided almost immediately. In addition, Jessica reached out to make sure we received the packages and ensure standard of quality was met. I would absolutely 100% recommend ordering w this company. Thank you again Jessica 🫶🏽
Good customer service helps when people are buying products.
I have been looking for a 360 and was really scared to get one for my entertainment business.I read the reviews and purchased it and Jessica guide me through the entire process.Scammers are real but with Jessica guidance and giving me details make the transitions smooth and me less worried about the product. Thank you Jessica keep up the good work
Great experience
From the very beginning very care about all the questions and doubts I had... Very clear and fast for every answer. Fast delivery... Excited to start using the products and buy more products
Product came in super fast
Product came in super fast! Zephyr was great answered every question I had and tracked everything for me in a timely manner! Great product and customer service super easy process will be buying more!
Their warranty is deceptive
Their warranty is deceptive. It says 5 years but it's really only 1. Anything outside of the first year they don't cover. They sold me on the fact that it comes with a 5 year warranty but they do not honor it.
Reply from 360SPB2026-04-08
Thank you for your feedback. We would like to clarify a few important points. First, our 360 Photo Booth comes with a 5-year warranty, and we stand behind this commitment. The warranty terms and coverage details are clearly outlined in our official warranty policy available on our website. Regarding the motor concern you raised, our technical team carefully reviewed the issue and provided a video explanation confirming that the rotation speed observed is normal and within the designed operating range. Based on this assessment, the product was functioning properly and did not have a quality defect. Additionally, your purchase was made over two years ago. Your request involved replacing a consumable component without a confirmed quality issue. Even so, we still offered a discounted solution and were willing to provide a replacement motor with only the shipping cost covered by you, as a gesture of goodwill. We always aim to support our customers and provide reasonable assistance even beyond standard warranty coverage. We remain available if you need further assistance.
My experience was very smooth
My experience was very smooth! I got my 360 photo booth so quick and it was easy to purchase. I really appreciate Jessica for keeping in touch and making sure I received my package! Jessica gave me recommendations on which apps to use as well which is greatly appreciated! Overall I was very pleased with my experience and love how Jessica was able to make sure everything went great!