In 2015, 3Avape established one of the largest warehouses in industry and became much more competitive in wholesale distribution with huge stock and much more variety of products. Our philosophy is to be the most loved and trusted online vaping store by offering worldwide customers a wide selection of A+ quality products at A+ prices and A+ Customer Service.
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Is 3Avape legit?
3Avape (3avape.com) has a 3.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 33% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-09-06.
They didn't respond to multiple emails about a refund and barely respond to any sent in general. they said i would receive a refund within 48 hours and it has 4 days and literally no emails being sent back. save your cash and buy from elsewhere
Reply from 3Avape2020-11-27
Hi there, did you received the refund now? If not, please contact [email protected], thanks
Take care with warranty. I purchased an yihi minisx sl class that has short issues. I sent them a video explained evreything as they asked. All good until i asked for my refund. To get a full refund you need to send the product back, no matter that is useless product. They are forcing you basically, to accept their offers instead of getting a paypal refund, because you need to pay for shipping to return the product. They did offer me a store credit which i declined, because i want to buy locally in case of warranty issues.
I have bought from other chinese vape
Retailers, never had an issue with warranty problems. They refunded instantly when there were problems.
Later edit: i have been in contact with one of your operators. Its been 2 weeks since i have been contacted for a replacement. No news yet.
Ioan
Reply from 3Avape2020-11-27
Hi there, please send your order number to [email protected], so that we can check for you, thanks
My shipment number 100077407 did not reach me and I sent more than one letter asking about the date of its arrival more than once, and you did not answer me?
Reply from 3Avape2020-11-11
Hi there, sorry for the inconvenience, here is your tracking number and url: https://t.17track.net/en#nums=RU797001589NL, please send your email to [email protected], I will check if we have received your email, thanks
I placed an order nearly 2 weeks ago. After a week had gone by and no communication whatsoever, I sent an email to check on my order status and have still heard nothing. I really do not like being kept out of the loop when making a purchase. I am feeling very frustrated and honestly wondering if my order is ever going to ship.
I had a great experience with 3Avape. It may take a little longer to get your items as compared with buying from a US site. But you cannot beat the savings. I've had only great experiences dealing with 3Avape. A little patience saves a lot of money. They have a very good selection of vape items, so you should find what you need. Overall Great Vape Site.
I had previously won a giveaway from 3Avape and they shipped my prize promptly with no issues whatsoever. They also have a great selection of gear you can't find in the US.
Ordered from them 8 days ago. the website said US warehouse but got a tracking number that seems to be from china. 8 days later there is still no tracking info available on the website. I sent them an email about it 5 days ago and no reply from them.
Edit* customer service replied and said because of the pandemic they are unable to ship from USA. This is not an acceptable because the site still clearly says USA warehouse but ships from China.
Ordered 2 items and after 3 weeks of waiting no items so I contacted Royal Mail as they had produced a tracking number only for royal mail to tell me that the physical item hasn't entered into there system so email sent to request refund
Trustworthy, always received my items. Great customer service. I've NEVER had a problem with this company. You need to have patience with shipping because of where they are located. I've ALWAYS received my products.