6 ICE (6ixice.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I wasn't sure if my order had gone through because I never received the confirmation email. Support found it immediately and resent everything within minutes. Thank you!
Reply from 6 ICE2026-08-07
Hey Betty-Jo,
Thanks for your review. We're thrilled to hear that our support team was able to quickly locate your order and resend your confirmation details. We understand how concerning it can be when an order confirmation doesn't come through, so we're happy we could resolve it for you right away. We truly appreciate your support and hope you enjoy your new jewelry.
6 ICE Team
Despite a small hiccup with receiving the wrong order, I am overall very pleased and satisfied with how quickly and professionally the return and exchange were handled. I work in the customer service industry myself, so I truly appreciate great service when I experience it. I was especially impressed by the level of care, communication, and support I received throughout the process, particularly from Kristine.
Reply from 6 ICE2026-08-07
Hey Keisha,
Thanks for your review. While we're sorry for the initial mix-up with your order, we're delighted to hear that our team was able to resolve everything quickly and professionally. It means a great deal to receive such kind words from someone who works in customer service. We'll be sure to share your wonderful feedback with Kristine—she'll be thrilled to know her care, communication, and dedication made such a positive impact. We truly appreciate your support and hope you love your new jewelry.
6 ICE Team
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Anita · 1 review · Experienced 2026-08-06 ·
★★★★★
Great customer service.
Reply from 6 ICE2026-08-07
Hey Anita,
Thanks for your review. We're so glad to hear you had a great experience with our customer service team. Providing friendly and helpful support is always our priority, and your feedback truly means a lot to us. We appreciate your support and are always here if you need anything.
6 ICE Team
My order came nicely packed and secure. Fast shipping, it took 2 days with express.
Reply from 6 ICE2026-08-07
Hey Deborah,
Thanks for your review. We're thrilled to hear your order arrived quickly and was packaged securely. We take great care in preparing every order, so it's wonderful to know everything reached you in perfect condition. We truly appreciate your support and look forward to serving you again soon.
6 ICE Team
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Syed · 1 review · Experienced 2026-08-01 ·
★★★★★
My experience with 6ixice was fantastic…
My experience with 6ixice was fantastic as they were very helpful and kind. I would recommend them to everyone.
Reply from 6 ICE2026-08-07
Hey Syed,
Thanks for your review. We're so glad to hear you had such a fantastic experience with our team. Providing helpful, friendly service is something we truly value, so your recommendation means a lot to us. We sincerely appreciate your support and are always here if you need anything.
6 ICE Team
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Lily Kraupa · 1 review · Experienced 2026-08-06 ·
★★★★★
They have lovely jewelry options
They have lovely jewelry options, customer service ON TOP! I texted the live chat for help with an address order and got it fixed instantly! Definitely recommend and super excited to see my jewelryyy
Reply from 6 ICE2026-08-07
Hey Lily,
Thanks for your review. We're thrilled to hear you love our jewelry selection and that our live chat team was able to quickly help update your shipping address. Providing fast, reliable support is something we truly strive for, so your kind words mean a lot to us. Thanks for your recommendation. We can't wait for your jewelry to arrive, and we hope you absolutely love it.
6 ICE Team
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Jason · 2 reviews · Experienced 2026-07-27 ·
★★★★★
Customer service was very helpful and…
Customer service was very helpful and kind.
Reply from 6 ICE2026-08-06
Hey Jason,
Thanks for your review. We're thrilled to hear that our customer service team was helpful and kind throughout your experience. We always strive to make the process as smooth and stress-free as possible, and we're happy we could assist you. We truly appreciate your support and hope to serve you again in the future.
6 ICE Team
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Larry Wilson · 1 review · Experienced 2026-07-18 ·
★★★★★
My nephew loves it!
My nephew loves it!! He can feel like a little rapper now :)
Reply from 6 ICE2026-08-06
Hey Larry,
Thanks for your feedback. We're so happy to hear your nephew loves it and is having fun rocking his new piece. We hope it brings him plenty of confidence and style. Thanks for choosing 6 ICE, and we look forward to helping you find more pieces he'll love in the future.
6 ICE Team
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S B · 1 review · Experienced 2026-08-05 ·
★★★★★
Great service
Quick and very detailed response to my questions. Thank you for the service.
Reply from 6 ICE2026-08-06
Hey S B,
Thanks for your review. We're thrilled to hear that our team was able to provide quick and detailed answers to your questions. We truly appreciate your support and are always here if you need anything.
6 ICE Team
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Anthony James · 1 review · Experienced 2026-08-04 ·
★★★★★
Damaged Necklace
They were very helpful with my damaged necklace. Thanks ‼️😃
Reply from 6 ICE2026-08-05
Hey Anthony,
Thanks for your review. We're so glad we could help resolve the issue with your necklace and make things right for you. Providing exceptional customer care is always our priority, and it's wonderful to hear that you had a positive experience with our team. We truly appreciate your support and are always here if you need anything.
6 ICE Team
It is a wonderful peace I would have never asked for a better piece completely stunning
Reply from 6 ICE2026-08-05
Hey Alyssa,
Thanks for your review. We're so happy to hear that you’re loving your piece and that it exceeded your expectations. Knowing that you find it stunning means a lot to us. We truly appreciate your support and can't wait to have you back again soon.
6 ICE Team
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Heavy One · 1 review · Experienced 2026-08-04 ·
★★★★★
Cool place to shop
Reply from 6 ICE2026-08-05
Hey Heavy One,
Thanks for your review. We're so glad you enjoyed shopping with us. It means a lot to hear that you had a great experience. We truly appreciate your support and look forward to helping you find your next favorite piece.
6 ICE Team
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Brown Wilson · 1 review · Experienced 2026-07-31 ·
★★★★★
Thanks for assistance.I sent them an…
Thanks for assistance.I sent them an email and they actually helped track everything down. It showed up just in time.
Reply from 6 ICE2026-08-05
Hey Brown,
Thanks for your review. We're so glad our team was able to help track down your order and that it arrived just in time. Providing reliable support is always our priority, and we truly appreciate your feedback. Thanks for choosing 6 ICE—we look forward to serving you again soon.
6 ICE Team
We loved the chain, exactly as we wanted it. I'm going to order more.
Reply from 6 ICE2026-08-05
Hey Earl,
Thanks for your review. We're so glad to hear that your chain was exactly what you were looking for. Knowing you already plan to order more is the biggest compliment we could receive. We truly appreciate your support and can't wait to have you back again soon.
6 ICE Team
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Raymond Simpson · 1 review · Experienced 2026-07-13 ·
★★★★★
I had a quick question about a promo on…
I had a quick question about a promo on their website and emailed to customer service. They replied within an hour, were incredibly polite, and proffesional.
Reply from 6 ICE2026-08-06
Hey Raymond,
Thanks for your feedback. We're so glad our team could answer your question quickly and provide the friendly, professional service you deserve. We truly appreciate your support and are always here if you need anything.
6 ICE Team
Hey Cole,
Thanks for your review. We're delighted to hear that you had a great experience with our customer service team. Providing exceptional support is always our priority, and we're so glad we could help. We truly appreciate your support and are always here if you need anything.
6 ICE Team
G
George Ionescu · 1 review · Experienced 2026-07-16 ·
★★★★★
This ring is stunning
This ring is stunning, but just a few days after wearing it, I had a slight issue so I pinged their live chat. The representative was incredibly sweet and helpful. They shipped me a brand-new one free of charge. The way their team handled it was top-notch.
Reply from 6 ICE2026-08-05
Hey George,
Thanks for your review. We're thrilled to hear you love your ring, and while we're sorry there was an issue initially, we're so glad our support team was able to resolve it quickly. Delivering both exceptional jewelry and outstanding customer care is something we take great pride in. We truly appreciate your support and hope you enjoy your new ring for many years to come.
6 ICE Team
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Bernard Lefebvre · 1 review · Experienced 2026-07-07 ·
★★★★★
Nice Quality and Heavy
The tennis bracelet is high quality and heavy. It really shines! The customer support is always very responsive.
Reply from 6 ICE2026-08-05
Hey Bernard,
Thanks for your feedback. We're so happy to hear that you're loving your tennis bracelet and that its quality and shine exceeded your expectations. We're also so glad our Customer Success team has been responsive and helpful throughout your experience. We truly appreciate your support and hope you enjoy your tennis bracelet for many years to come.
6 ICE Team
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Jack Johnston · 1 review · Experienced 2026-07-12 ·
★★★★★
Loved the Chain
I’ve been wearing my new pieces (5mm prong cuban chain and bracelet) daily for weeks now, and they still look brand new. You can really feel the craftsmanship.
Reply from 6 ICE2026-08-05
Hey Jack,
Thanks for your feedback. We're thrilled to hear that your 5mm Prong Cuban Chain and Bracelet have become part of your everyday wear and are still looking as good as new. Your support means a lot to us, and we hope you continue enjoying your jewelry for years to come.
6 ICE Team
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Sayed · 1 review · Experienced 2026-08-04 ·
★★★★★
Everyone was really helpful
Everyone was really helpful. The only thing that I wasn’t happy was how long the whole process was taking, but overall I would say it was been a good experience with good service.
Reply from 6 ICE2026-08-06
Hey Sayed,
Thanks for your review. We're so happy to hear our team was helpful and that you had a positive experience overall. We appreciate your feedback on the process as well and will continue working to improve. We look forward to providing an even smoother experience next time.
6 ICE Team
