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Shopping & Fashion

6 ICE

101 reviews

4.8101 reviews
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About 6 ICE

Data updated
Website
6ixice.com
Category
Shopping & Fashion
Location
United States · Los Angeles
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
100% (2/2)
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Is 6 ICE legit?

6 ICE (6ixice.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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David Salomon · 1 review · Experienced 2026-08-01 ·

Very helpful and fast

Reply from 6 ICE2026-08-02

Hey David, Thanks for your feedback. We're so glad to hear that our team was able to assist you quickly and efficiently. Providing fast, reliable support is always our goal, and we're thrilled we could make your experience a great one. We truly appreciate your support and are always here if you need anything. 6 ICE Team

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Shams Khan · 2 reviews · Experienced 2026-07-31 ·

Excellent Service and Quick Resolution from 6ICE

Raheem (Customer support Specialist) is truly amazing! He is always respectful, professional, and quick to provide the best solutions. What stands out the most is his excellent communication—he makes every interaction smooth, friendly, and helpful. Because of Raheem and the quick resolution from 6ICE regarding my exchange, I’ve gained even more trust in the brand. This experience has given me the confidence to continue buying more 6ICE products in the future. Thank you, Raheem, for the outstanding service. Keep up the great work!

Reply from 6 ICE2026-08-03

Hey Shams, Thanks for your review. We're thrilled to hear that Raheem made such a positive impression. Providing respectful, professional, and efficient support is what we strive for, and we're so glad he was able to make your exchange process smooth and stress-free. It means a lot to know this experience has strengthened your trust in 6 ICE and given you the confidence to shop with us again. We'll be sure to pass along your kind words to Raheem. Thanks for being part of the 6 ICE family. We can't wait to have you back again soon. 6 ICE Team

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Amin Mohagheghi · 1 review · Experienced 2026-08-01 ·

Amazing costumer service

Reply from 6 ICE2026-08-02

Hey Amin, Thanks for your review. We're so happy to hear that you had an amazing experience with our customer service. We strive to make every interaction a positive one, and it's wonderful to know we met your expectations. We truly appreciate your support and hope you enjoy wearing your jewelry for years to come. 6 ICE Team

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Chase Yogiii · 1 review · Experienced 2026-08-02 ·

The agent I connected with Abigail was…

The agent I connected with Abigail was especially helpful in answering my question. If was an incredibly quick response which made me feel confident in continuing to patronize 6ICE

Reply from 6 ICE2026-08-03

Hey Chase, Thanks for your revirew. We're delighted to hear that Abigail was able to answer your question quickly and provide the support you needed. We know how important timely communication is, and we're so glad your experience left you feeling confident in choosing 6 ICE. We truly appreciate your support and are always here if you need anything. 6 ICE Team

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Zackeri Barron · 1 review · Experienced 2026-08-02 ·

They are very polite and good at…

They are very polite and good at helping with my problems 😌

Reply from 6 ICE2026-08-03

Hey Zackeri, Thanks for your review. We're so glad to hear you had a positive experience with our team. Providing friendly, reliable support is always our goal, and it means a lot to know we could assist you. We truly appreciate your support and look forward to helping you again whenever you need us. 6 ICE Team

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Fidel Ovalle · 2 reviews · Experienced 2026-07-31 ·

Awesome Customer Service

Every time I interact with anyone from this company its always good vibes and attention. Today Cristina helped me out with a couple of questions I had about my order and the responses were fast, easy to understand, and very eloquent. I will keep coming back to buy more products and will refer friends to this website. 10 out of 10 every time!

Reply from 6 ICE2026-08-02

Hey Fidel, Thanks for your review. We're so happy to hear that every interaction with our team has been a positive one. We're especially happy Cristina was able to answer your questions with the fast, clear, and attentive service we strive to provide. Your continued support and recommendation truly mean a lot to us, and we can't wait to have you back for your next purchase. 6 ICE Team

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Fabio Rieder · 1 review · Experienced 2026-07-31 ·

Delivers on time doesn’t make empty…

Delivers on time doesn’t make empty promises Great communication

Reply from 6 ICE2026-08-02

Hey Fabio, Thanks for your feedback. We're thrilled to hear you had a positive experience and that our communication and timely delivery met your expectations. We truly appreciate your support and can't wait to have you back again soon. 6 ICE Team

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Richard Miller · 1 review · Experienced 2026-07-03 ·

The cluster cross bracelet is great…

The cluster cross bracelet is great quality and looks just like the photos, which met my expectations.

Reply from 6 ICE2026-08-02

Hey Richard, Thanks for your feedback. We're so glad to hear that your Cluster Cross Bracelet met your expectations and that you're happy with its quality. We take great pride in ensuring our pieces look just as great in person as they do online, so it's wonderful to know we delivered. We truly appreciate your support and hope you enjoy wearing your new bracelet for years to come. 6 ICE Team

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Bukola Martins · 3 reviews · Verified · Experienced 2026-08-01 ·

I received my product sooner

I received my product sooner. I decided to order the same item twice for my daughters back to school gift.

Reply from 6 ICE2026-08-02

Hey Bukola, Thanks for your review. We're delighted to hear your order arrived ahead of schedule. Knowing you loved your purchase enough to order the same piece again for your daughters' back-to-school gifts truly means a lot to us. We appreciate your continued support and hope they absolutely love their new jewelry. 6 ICE Team

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Patrick · 3 reviews · Experienced 2026-07-27 ·

Great customer service!!

Great customer service!! I was chatting with customer support a couple of times - they were all very professional and supportive. While they provided me information which I appreciated, they offered me their thoughts without influencing decisions regarding my product choices. I valued that.

Reply from 6 ICE2026-08-02

Hey Patrick, Thanks for your review. We're so glad to hear that each interaction with our Customer Support team was professional, supportive, and informative. It means a lot to know you felt comfortable making your own decision while receiving honest guidance along the way. We truly appreciate your support and are always here if you need anything. 6 ICE Team

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Joey · 3 reviews · Experienced 2026-07-30 ·

The customer support is great always…

The customer support is great always helping me with what I need love 6 ice

Reply from 6 ICE2026-07-31

Hey Joey, Thanks for your feedback. We're so happy to hear you've had a great experience with our customer support team. Knowing we've been able to help whenever you needed us means a lot. We truly appreciate your support and are grateful to have you as part of the 6 ICE family. Enjoy your jewelry. 6 ICE Team

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Dany Sixer · 1 review · Experienced 2026-07-29 ·

The quality of the prong cuban chain…

The quality of the prong cuban chain was unbelievable! I bought it for my brother for a graduation present and he loves it. He said he has been getting so many compliments about it

Reply from 6 ICE2026-07-31

Hey Dany, Thanks for your review. We're honored that you chose our Prong Cuban Chain as a graduation gift, and we're so happy to hear your brother loves it. Knowing he's receiving so many compliments is the best feedback we could ask for. Congratulations to him on his graduation, and thanks so much for letting us be a small part of such a special occasion. 6 ICE Team

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Charles Ryan · 1 review · Experienced 2026-07-31 ·

Amazing customer service 👏 very happy…

Amazing customer service 👏 very happy with my purchase

Reply from 6 ICE2026-08-02

Hey Charles, Thanks for your review. We're delighted to hear that you had a great experience with our customer service and that you're happy with your purchase. Your support truly means a lot to us, and we look forward to serving you again soon. 6 ICE Team

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Masen West · 1 review · Experienced 2026-07-31 ·

Missing item help

Abigail helped me work through an issue with a missing item. She was very professional and prompt, which is greatly appreciated!

Reply from 6 ICE2026-08-02

Hey Masen, Thanks for your review. We're so glad to hear that Abigail was able to assist you and resolve the issue with your missing item. We'll be sure to pass along your kind words to her. We truly appreciate your support and are always here if ypu need anything. 6 ICE Team

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Claude Krier · 1 review · Experienced 2026-07-26 ·

got in touch with representative with a…

got in touch with representative with a concern and the response was very quick and getting my concern resolved!

Reply from 6 ICE2026-07-31

Hey Claude, Thanks for your review. We're glad to hear our team responded quickly and was able to resolve your concern promptly. Providing fast, helpful support is always our goal, and we're grateful you took the time to share your experience. We truly appreciate your support and are always here if you need anything. 6 ICE Team

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Taidrell Williams · 1 review · Experienced 2026-07-30 ·

My experience was great

My experience was great. Abigail was responsive and ensured that I was taken care of. Great products with a great company.

Reply from 6 ICE2026-07-30

Hey Taidrell, Thanks for your review. We're thrilled to hear you had a great experience with us. We'll be sure to share your feedback with Abigail—she'll be delighted to know her support made a difference. We truly appreciate your support and are always here if you need anything. 6 ICE Team

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Donald Harris · 1 review · Experienced 2026-07-20 ·

Meet my expectations

I have ordered multiple times they always meet expectations.

Reply from 6 ICE2026-07-30

Hey Donald, Thanks for your continued support. It means a lot to know you've trusted us with multiple orders and that we've consistently met your expectations. We truly appreciate your loyalty and look forward to delivering the same quality and service every time. Enjoy your pieces, and we can't wait to have you back. 6 ICE Team

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Charles Taylor · 1 review · Experienced 2026-07-17 ·

Highly recommended

The picture doesn’t do it justice it is absolutely gorgeous. The quality is perfection and I almost want to buy another one to have as a back up! Highly recommend.

Reply from 6 ICE2026-07-30

Hey Charles, Thanks for your feedback. We're thrilled to hear the piece exceeded your expectations and that you love it even more in person. Knowing you're already thinking about getting another one is the highest compliment we could ask for. We truly appreciate your recommendation and can't wait to have you back for your next purchase. Enjoy your new jewelry. 6 ICE Team

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Sn · 1 review · Experienced 2026-07-29 ·

Kept me in the loop on my custom order

Ordered a few pieces and part of my order arrived quickly. One item was a custom pendant for a chain that needed to be made, and their team was upfront about it — they reached out and gave me a clear timeframe for when it would be ready. Appreciated the communication and being kept in the loop instead of left guessing. Good jewelry and customer service experience so far.

Reply from 6 ICE2026-07-30

Hey Sn, Thanks for taking the time to share your experience. We're delighted to hear you were happy with both the quality of your jewelry and the service you received. We always strive to be transparent about production times for custom pieces, so it's wonderful to know you appreciated the updates along the way. Your support means a lot to us, and we can't wait for you to receive and enjoy your custom pendant. 6 ICE Team

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Cheryl Stephens · 1 review · Experienced 2026-07-29 ·

The piece is simply lovely and classy

The piece is simply lovely and classy, great quality….luv luv! Arrived Quickly and nicely packaged.

Reply from 6 ICE2026-07-31

Hey Cheryl, Thanks for your review. We're thrilled to hear you love your piece and that its quality, style, and presentation exceeded your expectations. It's also great to know it arrived quickly. We truly appreciate your support and hope you enjoy wearing it for years to come. 6 ICE Team