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Money & Insurance

AAA Life Insurance Company

104 reviews

4.7104 reviews
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About AAA Life Insurance Company

Data updated
Website
aaalife.com
Category
Money & Insurance
Location
United States · Livonia
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
100% (6/6)
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Is AAA Life Insurance Company legit?

AAA Life Insurance Company (aaalife.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

F
Frances L Wills · 3 reviews · Verified · Experienced 2026-05-18 ·

Perfect for me.

This is exactly the policy I've been looking for. Easy to apply online. Low premiums for a small policy.

Reply from AAA Life Insurance Company2026-05-21

Thanks for the positive review and for being a AAA Life policyholder, Frances! We are happy to hear you found coverage that works for your needs and budget.

c
customer · 1 review · Verified · Experienced 2026-05-19 ·

made it very easy

Reply from AAA Life Insurance Company2026-05-21

Thanks for the positive review and for being a AAA Life policyholder!

J
JOHN · 2 reviews · Verified · Experienced 2026-05-08 ·

Easy professional accurate

Easy professional accurate. Good job.

Reply from AAA Life Insurance Company2026-05-18

Thanks for the positive review and for being a AAA Life policyholder, John!

c
customer · 1 review · Verified · Experienced 2026-05-15 ·

Easy-to-use

Reply from AAA Life Insurance Company2026-05-18

Thanks for the positive review and for being a AAA Life policyholder!

P
Pat · 1 review · Verified · Experienced 2026-05-15 ·

Real easy to use

Real easy to use ! No problem !

Reply from AAA Life Insurance Company2026-05-18

Thanks for the positive review and for being a AAA Life policyholder, Pat!

K
KathyH · 1 review · Verified · Experienced 2026-05-15 ·

Flexibility for doing purchase

Flexibility for doing purchase. I used online. Description of policy in the mailed material was clear.

Reply from AAA Life Insurance Company2026-05-18

Thanks for the positive review and for being a AAA Life policyholder, Kathy!

R
Rich Snider · 8 reviews · Verified · Experienced 2026-05-08 ·

Easy to use the online ordering of life…

Easy to use the online ordering of life insurance! Know this company as being a AAA company as my late wife had this insurance and they paid very quick!

Reply from AAA Life Insurance Company2026-05-18

Thanks for the positive review and for being a AAA Life policyholder, Rich!

c
customer · 2 reviews · Verified · Experienced 2026-05-14 ·

Easy to arrange online

Reply from AAA Life Insurance Company2026-05-18

Thanks for the positive review and for being a AAA Life policyholder!

J
Jaeneen Johnson · 1 review · Verified · Experienced 2026-05-06 ·

I haven’t received any documents yet

Reply from AAA Life Insurance Company2026-05-13

Hello, Jaeneen, some life insurance coverage requires additional underwriting and approvals. Please call our Member Services team at 855-598-0890 if you haven't received your printed policy documents within the next two weeks. Thank you for your patience!

A
A. Thompson · 1 review · Verified · Experienced 2026-05-04 ·

Good Experience!

I planned to apply by phone, but I got home too late. Online it was easy even though I found a couple of "glitches." (1) The application asked for names with a middle initial. When complete and ready for review, it said names were "full": first, middle, last. I tried, but I could not enter full middle names. (2) I tried to set up payments from a checking account - it would not complete. I then used a credit card, and it completed without a problem. I suspected this might have been because it was late in the day - around 9:00 PM.

Reply from AAA Life Insurance Company2026-05-18

Hello, thank you for the feedback. We are glad to hear you were able to complete the application process and secure life insurance coverage. If you need to change payments or have any further questions, please contact AAA Life's Member Services at 855-598-0890.

R
Robin Kelley-Estep · 2 reviews · Verified · Experienced 2026-05-12 ·

Ease

Ease of completion

Reply from AAA Life Insurance Company2026-05-13

Thanks for the positive review and for being a AAA Life policyholder, Robin!

N
Nancy Sedges · 1 review · Verified · Experienced 2026-05-12 ·

Made it extremely easy to understand…

Made it extremely easy to understand and fill out.

Reply from AAA Life Insurance Company2026-05-13

Thanks for the positive review and for being a AAA Life policyholder, Nancy!

B
Brenda Lemon · 1 review · Verified · Experienced 2026-05-08 ·

Quick and easy online service

Reply from AAA Life Insurance Company2026-05-11

Thanks for the positive review and for being a AAA Life policyholder, Brenda!

c
customer · 1 review · Verified · Experienced 2026-05-01 ·

The process was quick and convenient.

Reply from AAA Life Insurance Company2026-05-11

Thanks for the positive review and for being a AAA Life policyholder!

Z
Zhoura · 1 review · Verified · Experienced 2026-04-30 ·

I received my reply in a very timely…

I received my reply in a very timely manner. And when I contacted customer service for an update on my husband's insurance, customer service representative was very friendly and helpful.

Reply from AAA Life Insurance Company2026-05-08

Thanks for the positive review and for being a AAA Life policyholder, Zhoura! We are glad to hear our Member Services team could be of assistance.

R
Richard Moody · 3 reviews · Experienced 2026-05-07 ·

Laura in C/S was very rude to me.

Laura was very rude to me and wouldn't let me ask questions as a client. She had no "bedside manner" and she should not be in Customer Service.

Reply from AAA Life Insurance Company2026-05-08

Hello, Richard, we apologize for the frustration. We are unable to contact you directly with the limited information provided, but if you would like to speak further about this, contact us at 1-800-624-1662.

W
Wayne Ehlers · 2 reviews · Verified · Experienced 2026-05-05 ·

Easy to apply online and received a…

Easy to apply online and received a response quickly.

Reply from AAA Life Insurance Company2026-05-06

Thanks for the positive review and for being a AAA Life policyholder, Wayne! We are glad to hear you found the application easy to complete online.

D
Douglas · 1 review · Verified · Experienced 2026-05-04 ·

I have various AAA policies and love…

I have various AAA policies and love them all!! Great for Seniors and affordable!! Thank you very much!!

Reply from AAA Life Insurance Company2026-05-05

Thanks for the positive review and for being a AAA Life policyholder, Douglas! We are happy to hear you found life insurance coverage that works for your budget and your needs.

M
Mitchel Rice · 1 review · Verified · Experienced 2026-05-02 ·

It was quick and easy to enroll

It was quick and easy to enroll. Application was simple, and just what I was looking for in coverage. Thank you so much.

Reply from AAA Life Insurance Company2026-05-04

Thanks for the positive review and for being a AAA Life policyholder, Mitchel! We are happy to hear you found the application easy to complete for coverage that suits your needs.

c
customer · 1 review · Verified · Experienced 2026-05-02 ·

Ease of the enrollment process and…

Ease of the enrollment process and entering the details. Absolutely great web site program for this insurance!

Reply from AAA Life Insurance Company2026-05-04

Thanks for the positive review and for being a AAA Life policyholder!