ABC Legal Services (abclegal.com) has a 3.7 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 30% give 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
This was our first time using this process server.
This was our first time using this service. From the start ABC Legal Services made sure I was informed through email and the app They also called to ask for additional information when it was needed or request a new address when service couldn't be established. They were thorough in their search and process service and adequate notification was reached quickly.
Reply from ABC Legal Services2026-08-03
Angie, thank you for your thoughtful review! We're so glad your first experience with ABC Legal was a positive one. It's great to hear our team kept you informed throughout the process and provided the support you needed along the way. We truly appreciate your trust in ABC Legal and look forward to assisting you again in the future!
N
Nic - MWH Law Group LLP nic.st美国 · 1 review · Verified · Experienced 2026-07-24 ·
★★★★★
They hire bad servers
I have been trying to have registered agents served, but the person who is trying to serve them is doing a poor job. He didn't go up to the 2nd floor for one location and another is trying to serve a codefendant instead of who we have on the subpoena. I have entered in comments, but it is waiting for new addresses which will charge me again even though the first address is correct.
Reply from ABC Legal Services2026-08-03
Hi Nic,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand your concerns and take feedback like this very seriously. Your review has been escalated to our customer service team for further review.
If you have any additional questions or information to share, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
J
Joe美国 · 4 reviews · Experienced 2026-07-27 ·
★★★★★
Worst process servers
Worst process servers. They don't know how to sub-serve and don't follow instructions. I have even seen reports where they speak to the subject in question and don't serve them. No accountability, just excuses and loopholes on how to get out of serving their client. If I could give them zero stars, I would.
Reply from ABC Legal Services2026-08-03
Hi Joe,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We take concerns like this very seriously. Although we were unable to locate an account associated with your review, we have escalated your feedback to our customer service team for further review.
If you would like us to investigate your concerns further, please reach out to our customer service team through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
G
George Kammerer美国 · 3 reviews · Experienced 2026-05-28 ·
★★★★★
Part-time ineffective Server
The Process Server went to the office address on 2 consecutive Saturdays. The office is not open on Saturdays. Counted both of those as attempts. The 3rd time the Server just spoke to someone else who came to the door and did not affect service. They said they "tried their best" on 3 attempts. If that is their best, why would anyone waste their money?
Reply from ABC Legal Services2026-08-03
Hi George,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
According to our records, our customer service team is still awaiting your response through your online account so they can continue reviewing your concerns.
If you would still like assistance, please reply through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT and would be happy to assist.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
Randy, thank you for your kind review! We're so glad we could provide the support you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
ABC Legal is helping me through a very stressful and frustrating situation that occurred with Facebook. We are at the beginning stages, so not much to report as of yet, except the process is moving along and nothing has taken place to make me doubt my decision.
Reply from ABC Legal Services2026-07-29
Christy, thank you for your thoughtful review! We know legal matters can be stressful, and we're pleased to have the opportunity to assist you. Thank you for your trust in ABC Legal, and we look forward to continuing to support you throughout the process.
They were very fast and easy to use. Very happy. Would use again.
Reply from ABC Legal Services2026-07-27
William, thank you for your kind review! We're so glad you had a positive experience and found the process easy from start to finish. We truly appreciate your trust in ABC Legal and look forward to assisting you again.
V
Victor - Victor Dutton jonanth美国 · 1 review · Verified · Experienced 2026-07-24 ·
★★★★★
Fast and great communication
Fast and great communication! I recommend highly.
Reply from ABC Legal Services2026-07-28
Thank you for your kind review and recommendation, Victor! We're so glad you had a positive experience with our team. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
I would definitely not recommend this company based on my experience.
I paid the required fees to have legal documents served in time for a mediation scheduled at the end of July. The company received my documents on 07/02/2026, but no meaningful action was taken until approximately the week before my mediation. This left very little time to complete service.
To help the process, I provided firsthand information about when and where the individual could likely be served. Despite having that information, no successful attempt was made. Unfortunately, due to ABC's lack of diligence and commitment, the process was ultimately delayed.
I was also told I would need to pay an additional $125 for service at a specific date and time. Charging an extra fee for a time when the client has already provided reliable information that makes service more likely did not seem reasonable to me.
In previous experiences with other process serving companies, I have been able to communicate directly with the assigned process server, which helped coordinate successful service. ABC Legal does not provide that level of communication, making it much more difficult to assist with the process.
Overall, my experience was frustrating and disappointing. Based on my experience, I would recommend looking into other process serving companies before choosing this one.
Reply from ABC Legal Services2026-07-28
Hi Casey,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your concerns and take feedback like this very seriously. Your review has been escalated to our customer service team for further review.
If you have any additional questions or information to share, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
Helpful and quick to respond to any inquiries. Provided us with everything we needed.
Reply from ABC Legal Services2026-07-28
Thank you for your thoughtful review, Alisa! We're glad we could provide the support you needed and keep the process moving smoothly. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
I received prompt service each time I have used the company. One service was on a person the Sheriff could not serve and the ABCLegal process server got the person served within two days of my request.
Reply from ABC Legal Services2026-07-28
Sharion, thank you for your thoughtful review! We're so glad you've consistently had positive experiences with our team. It's especially rewarding to hear we could help complete a challenging service when other methods were unsuccessful. We truly appreciate your continued trust in ABC Legal and look forward to assisting you again.
J
JAMES - JAMES RENZAS JRENZASYA美国 · 1 review · Verified · Experienced 2026-07-24 ·
★★★★★
Superior job with communication and…
Superior job with communication and keeping me apprised
Reply from ABC Legal Services2026-07-27
Thank you for your kind review, James! We're so glad our communication kept you informed throughout the process. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
V
Visa - Visa Paul visaspaulyaho美国 · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
Court papers reac to other parties
For court documents served fast and professional
Reply from ABC Legal Services2026-07-27
Thank you for your review, Visa! We're glad we could provide a fast and professional experience. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
DETAILED & PROFESSIONAL SERVICE
VERY HAPPY CUSTOMER
Reply from ABC Legal Services2026-07-27
Layne, thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team. We truly appreciate your trust in ABC Legal and your support.
The online process was easy to navigate. The communication updates were excellent! The person was served in a timely manner. I was notified immediately. I highly recommend ABC Legal.
Reply from ABC Legal Services2026-07-27
Nancy, thank you for your thoughtful review and recommendation! We're so glad to hear you found our platform easy to use and that our updates kept you informed every step of the way. We truly appreciate your trust in ABC Legal and are grateful for the opportunity to assist you.
J
Jen Bryan美国 · 2 reviews · Experienced 2026-06-10 ·
★★★★★
Unprofessional, fraudulent billing practices, and zero customer service
My experience with ABC Legal Services has been an absolute nightmare. I hired them for process serving, and the process server provided virtually zero effort, claiming the individual didn't live at the address and referencing a conversation with an unnamed neighbor, without providing any physical description or required details.
It only got worse from there. Though a single fee is supposed to cover 3 attempt tries, they double-charged me immediately when asking to retry.
They reassigned the exact same process server, who simply copy-pasted the previous failed update at 3:00 AM including the exact same vague neighbor comment.
After recognizing the issue, I was promised a refund. It has now been almost two months. I have requested my refund twice and requested to speak with a supervisor, but no one has bothered to call me back.
They took my money, faked attempts, double-charged me, and have completely ignored my requests for a resolution. Save your money and hire a local private process server who actually does the job and respects their customers.
Reply from ABC Legal Services2026-07-27
Hi Jen,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
Your review has been escalated to our customer service team for further review.
If you have any additional questions or information to share, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
This was my first time using a process server, and ABC Legal exceeded my expectations. Their website was easy to use, I received regular status updates, and everything was completed professionally and on time. I wouldn’t hesitate to use them again.
Reply from ABC Legal Services2026-07-27
Thank you for your thoughtful review, Kelly! We're so glad your first experience with ABC Legal exceeded your expectations. It's great to hear that our platform and updates made the process simple from start to finish. We truly appreciate your trust in ABC Legal and look forward to assisting you again whenever you need us!
The service was exceptional. I am so happy with the service and will tell the world.
Reply from ABC Legal Services2026-07-27
Thank you so much for your wonderful review, Tara! We're thrilled to hear you had such a positive experience. Your recommendation means a great deal to our team, and we truly appreciate your trust in ABC Legal.
The process serber was amazing. She’s not the issue. My issue is with customer service. The worst ever !! Been calling 2-3 times a day regarding proof of service that was not mailed out. It’s been almost two weeks ! Everytime I call I get a different response. It was sent locally ? It was overnighted ? It was sent 3 times ? It was sent from WA ??? No one knows what’s going on. I paid EXTRA for expedited service and got nothing in the mail !!!!!!! The case could be thrown out if wet copy not sent to courthouse !!
Reply from ABC Legal Services2026-07-27
Hi Kendrick,
Thank you for taking the time to share your feedback. We appreciate your kind words about your process server, and we're sorry to hear that your experience did not meet your expectations.
According to our records, our customer service team has been in touch with you through your online account. We understand how important receiving the proof of service is, and our team is actively working to help ensure it reaches your client as soon as possible.
If you have any additional questions, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
Easy to submit my request but my follow-up instruction about when to serve was not taken into consideration which led to a few unsuccessful attempts.
Reply from ABC Legal Services2026-07-27
Pamela, thank you for taking the time to leave a review! We're glad you found our platform easy to use, and we appreciate your feedback. We'll be sure to share your comments with our team as we continue working to improve our service.