ABC Legal Services (abclegal.com) has a 3.7 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 30% give 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Hi Debbie,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
If you need any further assistance, please reach out to our customer service team through your online account.
Sincerely,
The ABC Legal Services Team
s
sarah witherington美国 · 2 reviews · Experienced 2026-06-10 ·
★★★★★
If I could give them 0 stars I would
If I could give them 0 stars I would. Worst process server possible, only attempted service 3 times when I paid for 4 to 6 and am still waiting on my proof of service. They aren't helpful at all. Go with any other company than this one, wasted my time and money!!
Reply from ABC Legal Services2026-07-27
Hi Sarah,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your concerns and take feedback like this very seriously. Your review has been escalated to our customer service team for further review.
If you have any additional questions or information to share, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
This company sucks. Their customer service is ridicules and non-existent. I have been requesting for a POS for a subpoena that we served seven days ago with no success. I've requested to talk to a supervisor which never happened. To this minute. I've not received a call or the POS or an explanation for the issue. This is not my first issue with ABC Legal. I DO NOT recommend this company to anyone or any firm. If I could give this a zero star, I would have done it. 7/23/2026_ Update: Another day has passed by with no response or communication what so ever from ABC Legal.
7/24/2026_Update: I still don't have the simple POS that this company is supposed to provide to customers after rendering the service. I've not missed the deadline to notify all parties and would have to cancel the subpoena. All the efforts and time spent on this by attorneys and paralegals have gone to waste thanks to ABC Legal.
Stay away from this company at all costs.
Reply from ABC Legal Services2026-08-03
Hi Soroush,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We previously reached out to learn more about your concerns, but unfortunately we did not receive a response.
If you would still like assistance, please reach out to our customer service team through your online account so we can review your concerns and help remedy the situation. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
S
SWLinPHX美国 · 5 reviews · Experienced 2026-06-17 ·
★★★★★
Do not fall for the (questionable) 5-star reviews like I did! -- USE AT YOUR OWN RISK
My experience with ABC Legal over the past month has been a nightmare. They notified me within a week that my papers had been served and once ten days were shot on my 45-day court deadline I got a rejection notice from the supposedly "served" party that it was not a legitimate serve. They simply left it with some receptionist for a signature and did not verify they were leaving it with an authorized agent, doing the very LEAST they could do -- basically just a "certified return receipt" which I could have paid $10-15 through the post office for.
I thought maybe this was a fluke and informed them of this immediately speaking to five different agents multiple times over 2 weeks. I submitted proof of non-service and they said they will "look into it". Apparently despite the evidence and ticket "we are looking into it" is their standard canned response template. I told them multiple times that thanks to them I have just TEN DAYS LEFT with the justice court that does will not grant service extensions, and even ABC Legal's own deadline is today. That would cost me the fees I paid both to them and the court. I gave them a different address to serve or the option for a refund so I could hire a private process server in the city of service and only asked that they tell me which it will be so I could hurry up and make my move in the slim time frame I have left due to their inaction. But despite calling daily and being promised a supervisor will get back to me "within 24 hours" all I (finally) got was an impersonal rejection (no phone call).
This experience of their taking my money, falsely claiming successful service, then stonewalling me for a month now while running out the clock is abhorrent. From now on I will only deal with a private server who actually communicates with their customers and doesn't take and keep money for a service they did not provide successfully, yet labels it as such and then addresses the issue by stonewalling their paid customers for weeks with no resolution or word.
UPDATE: Their response to this review below references customer relations supervisor "Isa" who issued the impersonal denial I mentioned above. Should ABC Legal decide to respect The Strict Legality of a Corporate Process Server Under Arizona Rules of Civil Procedure (Rule 4) I will update here. They owe me a refund for services not legitimately rendered. The irony of a "legal service" that is ignorant of and/or violates the law is notable.
Reply from ABC Legal Services2026-07-27
Hi Steve,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
According to our records, a member of our customer support leadership team has reviewed your order and has been in touch with you through your online account regarding your concerns.
If you have any additional questions, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
If I could give this company zero stars, I would.
I gave them my paperwork, and they told me it had to be sent to the Sheriff’s Office. That was fine, but after a month went by, I asked for an update. They finally claimed they sent the paperwork an entire month later.
.
I kept checking, and there was still no update. Eventually, I got fed up and called the Sheriff’s Office myself. They told me they had never received it.
I called ABC, and they insisted the Sheriff’s Office did receive it. Then, two days later, they updated my account saying they had sent the paperwork again. I called the Sheriff’s Office once more, and they told me the only thing ABC had ever sent was the citation—not the rest of the required paperwork. They also told me they had contacted ABC over a month earlier requesting the remaining documents, but ABC never responded.
At this point, it’s been over two months. Not only did they waste my time and money, but they also lied to me over the phone by claiming they had sent everything when they hadn’t.
Don’t waste your time or money. You’ll likely end up having to file extensions because of their delays. This is an awful company and absolutely not worth it
Reply from ABC Legal Services2026-07-27
Hi Amelia,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We previously reached out to learn more about your concerns, but unfortunately we did not receive a response.
If you would still like assistance, please reach out to our customer service team through your online account so we can review your concerns and help remedy the situation. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
I am an attorney and hired ABC to do a simple serve. There was at least three weeks to timely serve the responding party when I hired them. Inexplicably, they waited until the LAST DAY for effective service and that attempt failed. I received a full refund but my client was pissed and I had to explain to him that I had tried a new process server but they failed. You would do better to burn your money than hire this company.
Reply from ABC Legal Services2026-07-27
Hi Damian,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
According to our records, a full refund has been processed for your order. We understand how frustrating this situation was and appreciate you bringing it to our attention. Feedback like yours helps us identify opportunities to improve our processes and overall customer experience.
If you have any additional questions, please reach out to our customer service team through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Sincerely,
The ABC Legal Services Team
I was informed on the progress at each step of the process. I was impressed with the strength of purpose exhibited by your agent. Thank you
Reply from ABC Legal Services2026-07-20
Clarence, thank you for your wonderful review! It means a lot to hear that you had such a positive experience. We appreciate your support and the opportunity to assist you.
Seved a difficult Defendant that was dodging service…
Seved a difficult Defendant that appeared to be dodging service for almost a month with prior process server and ABC Legal Services got them served within days.
Reply from ABC Legal Services2026-07-21
Leigh Anne, thank you for sharing your experience! We're glad we could help when you needed it most and get your case moving forward. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
M
Mary - OK DHS Child Support Se美国 · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
Overalll I think ABC does a great job
Overalll I think ABC does a great job. There are some counties that do a better job than others. I don't use it as often as my employees do.
Reply from ABC Legal Services2026-07-21
Thank you for your review and for your continued trust in ABC Legal, Mary! We appreciate your feedback and are glad to hear you've had positive experiences with our team. Thank you for choosing us, and we look forward to assisting you again.
T
Tiffany - State of MT美国 · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
easy to use and great communication
The platform is easy to use and communications is very clear. I will continue to use this service. My coworker also uses it.
Reply from ABC Legal Services2026-07-21
Tiffany, thank you for your thoughtful review! We're so glad to hear you've had a positive experience with our platform and communications. It means a great deal to know both you and your coworker trust ABC Legal. We truly appreciate your support and look forward to assisting you again.
E
Elizabeth - Smith Alston Darne美国 · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
Your company is quick and reliable.
Your company is quick and reliable.
Appreciate it very much!
Reply from ABC Legal Services2026-07-21
Elizabeth, thank you for your kind words! We're so glad you had a positive experience with our team. We truly appreciate your trust in ABC Legal and your support.
ABC Legal was able to efficiently serve a subpoena to a witness in a rural area with a locked gate.
Reply from ABC Legal Services2026-07-21
Michelle, thank you for your thoughtful review! We're glad we could help complete service in a challenging location and provide the support you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
Fast and precise delivery service. The request and uploading of documentation was simple through the website. Definitely worth the service fee.
Reply from ABC Legal Services2026-07-21
Synthia, thank you for your thoughtful review! We're so glad to hear you found our platform easy to use and that the process was smooth from start to finish. We truly appreciate your trust in ABC Legal and are grateful for the opportunity to assist you.
Blair, thank you for your review! We're glad you had a great experience with our team. We appreciate your trust in ABC Legal and the opportunity to assist you!
You guys are awesome and quick I really appreciate it
Reply from ABC Legal Services2026-07-20
Laquisha, thank you for the great review! Your support means a great deal to our team. We appreciate the opportunity to assist you and look forward to helping again in the future.
Julie, thank you for your review! We're pleased we could provide a smooth experience from start to finish. We truly appreciate your support and the opportunity to assist you.
We are very satisfied your service
We have 3 more to hire you again
Reply from ABC Legal Services2026-07-20
Sunny, thank you for your kind review! We're so glad to hear you were satisfied with our service. We truly appreciate your trust in ABC Legal and look forward to assisting you again with your upcoming cases.
I previously used certified mail, but opposing party ignored it. The process server was able to serve opposing party, and the opposing party took our demands more seriously and addressed the dispute.
Reply from ABC Legal Services2026-07-20
Thank you for sharing your experience! We're glad we could help move your case forward and provide the support you needed. We appreciate your trust in ABC Legal and thank you for choosing us.
D
David - David Pimentel david.p美国 · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
Professional, Timely and Efficient
I am very pleased with the service of completing the entire service process in a timely and professional manner. I am also satisfied how ABC Legal Services communicated with me each step of the way as I received a text after a step was completed. I recommend their services to anyone that is seeking assistance with the required service process.
Reply from ABC Legal Services2026-07-20
David, thank you for your thoughtful review and recommendation! We're so glad to hear you had a positive experience and that our updates kept you informed throughout the process. We truly appreciate your trust in ABC Legal and are grateful for the opportunity to assist you!
V
Vic美国 · 2 reviews · Experienced 2026-07-16 ·
★★★★★
This is one of the worse mismanaged…
This is one of the worse mismanaged companies to provide service to law firms. I strongly suggest you to STOP working with them and or DONOT give them any work. They have an unethical practice; they mistreat employees and specially Process Servers. They charge YOU much higher rate in 100s, while they pay Process Servers 10-30 dollars for driving all over the state which they end up with inexperience low end people. Highly unreliable. Trust me, this is NOT a firm you want to manage your legal and confidential Serving. If the rating could be lower than 1 star. I would give it a lower rate. Do not waste your time and money with these people.
Reply from ABC Legal Services2026-07-20
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience.
We take concerns like this very seriously and appreciate you bringing them to our attention. Feedback like yours helps us identify opportunities to improve our processes and overall experience.
For further assistance, please reach out to our customer service team so we can better understand your experience. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Sincerely,
The ABC Legal Services Team