Everything went smoothly and…
Everything went smoothly and effortlessly.
ABC Legal Services (abclegal.com) has a 3.7 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 30% give 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Everything went smoothly and effortlessly.
You were so quick and efficient. We were very pleased with your services
I called and spoke to a representative before selecting this company. I told them it would be a difficult service because I only know where this person is on a specific day and time. The representative told me No problem; just put that in the service details. I got an email this morning saying the attempt was made last night and it's a bad address because it's a police station where we exchange our child. I called and spoke with a female representative who did not seem to care about what I was told. She now says they cannot serve on a specific day and time, and if I want to provide an alternate address, I can, but they would charge me again. They want a new address, are charging me again, and are not honoring what I was told at the beginning. So now the service won't happen; I have to pay all over again to have the party served. Don't do business with them!
Frank, thank you for your wonderful review! We're so glad we could provide the timely service you needed. We truly appreciate your trust in ABC Legal and thank you for choosing us.
Great communication and fast service. Thanks so much for your efforts.
Pam, thank you for your thoughtful review! We're so glad our team could provide clear communication and timely service. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
They claimed they tried to deliver it five times but allegedly couldn’t get into the building. After all delivery attempts were exhausted, I had to pay for a second delivery. I then arranged for the delivery to be made at 8:00 AM on Monday, and the receiver was waiting outside exactly as agreed. However, the driver never showed up. This feels like a scam. I’m honestly at a loss for words
You guys rock !!! Highly recommend
Bryan, thank you so much for your enthusiastic review and recommendation! We're thrilled to hear you had such a positive experience. We truly appreciate your support and your trust in ABC Legal.
We've now had two bad experiences with ABC Legal that, together, cost us real money and put two different cases at risk. The first (Ref. NS-29919): rush service went fine initially, but when our attorney said the process server needed to appear in person at a hearing to testify to delivery, ABC Legal couldn't confirm his attendance despite a month of daily follow-up. The server no-showed the first hearing (7/10), forcing a continuance. We spent the next three weeks asking for a simple yes/no on whether he'd show up to the rescheduled hearing on 7/31 and got nothing but templated "we're looking into it" replies, no supervisor access, and a refusal to give us the server's contact info so we could confirm it ourselves. Then they said he would show up. Surprise: he didn't show up the second time either. The second (Ref. PS-64942): ABC Legal completed substitute service on one defendant on 4/23/26, which under Washington court rules requires a follow-up mailing of the documents. We asked for proof of that mailing starting June 1st because the case risked dismissal without it. It took ABC Legal until June 22nd (three full weeks )to actually confirm they had not done so and to send the mailing, by which point the notice had already expired and was useless for our filing. Support cycled through what felt like a dozen different reps, all repeating the same "we're escalating this" language with no timeline and no resolution. When we rejected their offer of a free reservice (irrelevant at that point — the damage was already done), they had no other answer for us. Our damages on that matter alone are over $6,000. This company is horrible and it's customer service is worse. No urgency, no accountability, no one with actual authority willing to get on the phone. If your case depends on ABC Legal actually doing what they say they'll do on a deadline, budget for them to fail and plan accordingly.
Hi Segundo, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand your concerns and take feedback like this very seriously. Your review has been escalated to our customer service team for further review. If you have any additional questions or information to share, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT. Thank you for bringing your concerns to our attention. Sincerely, The ABC Legal Services Team
Clear status, good communication / customer service, dedicated to find the individual and servicing. Would recommend.
Brad, thank you for your thoughtful review and recommendation! We're so glad to hear that our communication and dedication made for a positive experience. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
Very user friendly interface and great communication!
Shelle, thank you for your kind review! We're so glad you found our platform easy to use and appreciated the communication from our team. We truly appreciate your trust in ABC Legal and thank you for choosing us.
Lightening quick service! The timely updates on the entire process gave me tremendous piece of mind. Receiving the proof of service paperwork was very easy. Highly recommend
Erica, thank you for your thoughtful review and recommendation! We're so glad our timely updates helped give you peace of mind and that the process was smooth from start to finish. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
It was fine. Service was prompt and reasonably priced. My only objection is all the spam I have been getting from you.
John, thank you for your review! We're glad to hear you had a positive experience with our service. We also appreciate your feedback regarding our emails and will take it into consideration. Thank you for choosing ABC Legal.
James, thank you for taking the time to leave a review! We're so glad we could provide the timely service you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
Fantastic! Fast and responsive.
Maria, thank you for your review! It means a great deal to know you had a positive experience. We appreciate the opportunity to assist you and thank you for choosing ABC Legal.
ABC legal did a great job. Its never pleasant having to serve former clients for non- payment. ABC helped ease the stress of doing this uncomfortable task. Ty
Kristin, thank you for your thoughtful review! We understand that legal matters can be challenging, and we're glad we could provide the support you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you!
Thank you for taking the time to leave a review! We truly appreciate your trust in ABC Legal and the opportunity to assist you.
Christopher, thank you for your review! We're glad we could provide the timely service you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
Thank you for your kind review! We're so glad you had a positive experience. We truly appreciate your trust in ABC Legal and thank you for choosing us.
I requested service on a company, the server didn't get the name of the person they handed the documents to. The service is useless...
Extremely disappointed with ABC Legal. Their online support tickets and dashboard updates are useless. I hired a local PI who provided crucial information and suggested passing it to ABC Legal (whom I had used before hiring the PI for a skip trace) to keep costs lower than paying a PI for full field work—yet ABC Legal completely ignored it. My tickets, instructions, and follow-ups went unacknowledged. The only thing they corrected online was misspelling of names they could not "copy" correctly from official documents submitted. After multiple instructions unanswered, I called in directly to get any real movement because one of their documents even misspelled the defendant's name! Not acceptable when these documents need to be submitted to te courts. The service is minimal at best and utterly unprofessional. If your case requires basic diligence, stakeouts, attention to detail, or even just serving court paperwork, do yourself a favor and hire a local process server or local PI instead.
67 reviews matching