Libby
Libby, was very kind and helpful and extremely thorough. She listened to all my questions and answer them perfectly. I'm very happy with my phone call from y'all today.
Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.
Written by the business, not verified by us.Above Lending (abovelending.com) has a 4.8 out of 5 rating on OK.one, based on 269 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally patient, kind, and helpful when walking them through the loan process and answering all questions. People really appreciate the clear communication and fast service that makes managing debt feel much less stressful and very straightforward to handle. However, some people mentioned unexpected issues with loan terms, sudden increases in payment schedules, or feeling confused after going through the steps. A few consumers also felt disappointed by higher interest rates, unexpected financial outcomes, or getting denied after initially being pre-approved by the team.
Auto-generated from all reviews of this business. For reference only.Libby, was very kind and helpful and extremely thorough. She listened to all my questions and answer them perfectly. I'm very happy with my phone call from y'all today.
Made it easy to understand what was being offered to pay off my credit card debt. My process is just getting started.
The customer service was nothing but professional in my experience. Every question I had was answered to the fullest. Thank you thank you thank you.
It really was a great experience. I’m happy how things turned out.
They were very courteous, understanding and helpful.
Time period to pay this off is too long , but with the money you have it meets my budget. I like direct payment because then your never late on a payment and your credit looks good. I also like they work with your payment because everybody's pay schedule is not the same.
Hi Peter! Thank you so much for sharing your experience, and congratulations on taking this next step with Above Lending! We understand that the length of the repayment term is an important consideration, so we’re glad the payment amount and schedule felt manageable for your budget. One great benefit to keep in mind is that there are no prepayment penalties, so you can always make additional payments or pay more when you’re able. Doing so can help you finish the loan sooner and reduce the overall interest you pay. We’re also happy to hear the payment options and flexibility around your pay schedule helped make things easier. If you ever have questions about your loan or payment options, we’re only a phone call or email away at (800) 201-2295 or [email protected]. - The Above Lending Team
A kind, helpful staff member named Carrie provided multiple options for loan payment and guided me step-by-step through the application process and setting up an account. I felt confident at the end of my interaction that Above Lending would provide me with the support to successfully address my financial needs and work towards being debt free.
This was an awesome option and opportunity. Thank you
Very polite, inquisitive, and genuinely helpful. She had great conversational skills and was easy to connect with. It was overall a good experience and I would recommend working with Marie to anyone.
Joe was so knowledgeable and explained all the details of the loan and terms. He answered all my questions thoroughly and we completed the process quickly.
Very helpful and answered all my questions.
I am going to pay extra every month and this will be paid off in eighteen months. Yeah. Dwayne was very helpful, thank you.
I had an excellent experience with Jenninine (sorry for the spelling—I’m hard of hearing!). She was very pleasant, thoroughly knowledgeable, and explained everything to my satisfaction. I would definitely give her your highest rating.
The experience was amazing from the call with Beyond Finance to Above Lending, especially the Above Lending rep, he was very informative and help. He made process smooth. Thank you
The program really helped me and the staff help me by explaining the program and what to expect.
Sabrina was very professional, informative and helpful. The process was easy and convenient. On to improving our credit.
Hi Kristine! Thank you so much for sharing this, and cheers to a great start with Above Lending! We’re so glad Sabrina made the process feel easy and convenient while keeping everything clear and informative along the way. We’ll be sure to share your kind words with Sabrina and her manager! If you ever have any questions or need anything along the way, we’re only a phone call or email away at (800) 201-2295 or [email protected]. - The Above Lending Team
269 reviews matching