Acceptance Insurance (acceptanceinsurance.com) has a 4.8 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I spoke with the representative named Jaime. She was very patient and knowledgeable. It was a pleasant experience.
Thank you for reviewing our agency. We are happy to know we were able to answer any doubts about your policy. Have a great day!
Brandi Hair ... I can not say enough great things about her. She explained everything about my policy to me and got me a great price for what I needed. Very knowledgeable. Thank you from the bottom of my heart Brandi Hair for all your help 😊
Thank you for giving us an opportunity, we will always look for the best prices for all customers, we do not feel insurance should have to be expensive for customers. Have a great day!
I just got my insurance with the help from Elizabeth Ugas, she was excellent, fast, and reliable. I recommend anyone who needs insurance to get in contact with her. Thank you Elizabeth!
Thank you for the 5-star review you left for our agency, our agent is going to be pleased with your recognition for the service provided for you today, Have a great day!
The young lady Chelsie Riddle was great to work with, she was very knowledgeable and friendly. And she got my family covered with an amazing rate.
Hello, thank you for sharing your personal experience and encouraging other drivers to use our agent for their insurance needs, Have a great day!
Hi, Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Really nice people, got the job done asap
We are glad we were able to help you save on your insurance, thank you for using our services. Enjoy your day!
Great customer service from Wanda in Ocala,Fl. She was very personable, patient and made sure I got exactly what I required at the most affordable rate. Thank you,again!
The 5-star review you left for our agent shows us how satisfied you are with the service provided; we are glad to know we have great team taking care of our customers. Enjoy your day!
Service, price
Thank you, we always do the best we can for our customers.
My experience was great with the help of agent Loretta. She was very patient with me and worked with me to get everything done the same day. I would highly recommend her with helping others in the future. Thank you so much for all you do.
Thank you for sharing your experience with us today. Our main goal is to help you find the rates and coverage you are looking for at the right price; thanks to our agents, we have been able to accomplish this goal for many and look forward to helping future customers. Enjoy the rest of your day!
The only downfall I see is you’ll need a mobile app for convenience. Other than that great company.
Thank you for giving us an opportunity, we will always look for the best prices for all customers, we do not feel insurance should have to be expensive for customers. Have a great day!
Outstanding service getting set up with my policies your agent representative was understanding kind professional and went they extra mile to help me ! You couldn't possibly ask or find better representation than her !
Thank you for sharing this with us, our vision for this year is for our clients to have affordable insurance with a rate that fits your lifestyle with the coverage you need. Have a great day!
Having agents like Cassandra Edwards is the best thing you could do as a company. She is very knowledgeable and extremely helpful in all aspects of the the job at hand. Couldn't have asked for a better experience it was delightful.
Thank you for sharing the personal experience you had with our agency today; this helps us improve our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Easy and thorough and friendly
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
I spoke with Ashley Darling today wonderful experience lowered my car payments $250 never been more satisfied Thank you so much Ashley for you assistance today!
Thank you for sharing your comments on the service provided by our agent. This helps us understand and appreciate the service our team provides for our customers. Have a great day!
Road side assistance was they're at respectful time and manner
Thank you for the review, we are committed to being the best agency for all your insurance needs in one stop. Have a great day!
Maria was awesome took the time to explain everything and made sure I was comfortable with everything. She is amazing not to mention the great prices. Maria keep doing what you do.😁🤠👍
Thank you for commenting on the service our representative provided for you, this gives us a piece of mind to know our frontline support is well prepared to assist our customers when they have any doubt about their policy. Have a great day!
Grrat Morning.My agent is Ms.Ashley Hampton.When she answered the phone she was sick because I hear in her voice.She says she came to work because she loves her job.So with that being said she still helped me feeling sick .Can I say she is an amazing,awesome person.Please give her her flowers 💐 and thanks.Thank you Ashley.
Thank you for your review, our staff are knowledgeable about any question you may have about your policy. Our goal is to have well-trained agents ready to assist whenever our customers have doubts about their insurance. Enjoy the rest of your day!
They help me very well I really needed auto insurance they save the day let's go !!!
Thank you for having faith in us to get the job done, we are glad to have been able to help. Enjoy your day!
The professionalism & knowledge of the agent.
Thank you for sharing your comments on the personal experience you had with our agent today. Have a great day!
Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!
67 reviews matching