About Acceptance Insurance
Data updated- Website
- acceptanceinsurance.com
- Category
- Money & Insurance
- Location
- United States · Huntington Beach
- Status
- Unclaimed
- Last 12 months
- 67 reviews
- Replies to negative
- 100% (2/2)
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Is Acceptance Insurance legit?
Acceptance Insurance (acceptanceinsurance.com) has a 4.8 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
The staff I spoke with were EXCELLENT
The staff I spoke with were EXCELLENT! They said they could help and they did!
I love the fact the lady was very…
I love the fact the lady was very experienced, very patient and she picked me out the policy. The best work for my needs. I will recommend a friend
Reply from Acceptance Insurance2026-08-05
Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!
Arthur was very helpful in setting up…
Arthur was very helpful in setting up my car insurance. The price is best in the area.
Reply from Acceptance Insurance2026-08-03
Thank you for recommending us and allowing our agent to assist you with your insurance needs today! Have a great day.
Great customer Service
Great customer Service! The staff is exceptionally nice & patient. Highly recommended!
Reply from Acceptance Insurance2026-07-31
Thank you for leaving us a 5-star review, we are sure you will be satisfied with us as your agency. Please feel free to call us anytime you have any questions or need assistance.
Cheap and easy
Fantastic, quick customer support
Reply from Acceptance Insurance2026-07-28
Thank you so much for sharing your experience with us today. Have a great day!
Customer service very nice
Reply from Acceptance Insurance2026-07-28
Thank you for reviewing our services today, we hope to see you again soon, have a great day!
Informative
Informative, fast and very hospitable.
Reply from Acceptance Insurance2026-07-27
Thank you for reviewing our services today, we hope to see you again soon, have a great day!
The agent was very nice and explained…
The agent was very nice and explained everything very well
Reply from Acceptance Insurance2026-07-27
Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!
Shannon worked hard to find my…
Shannon worked hard to find my affordable insurance policy. Thank you
Reply from Acceptance Insurance2026-07-27
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
Great customer service
NA at the moment
Reply from Acceptance Insurance2026-07-27
Thank you so much for sharing your experience with us today. Have a great day!
The lady that helped me was wonderful
Reply from Acceptance Insurance2026-07-27
Thank you for reviewing the service provided by our agent. Have a great day!
Excellent job!
Gabriela was very patient with all my questions and understanding of my needs and urgency. Very helpful. Thank you!
Reply from Acceptance Insurance2026-07-20
Thank you for recommending us and allowing our agent to assist you with your insurance needs today! Have a great day.
Everything nice staff
Everything nice staff fast response and affordable policy
Reply from Acceptance Insurance2026-07-17
Thank you for the review, we are committed to being the best agency for all your insurance needs in one stop. Have a great day!
SHANE ON BRANDI HAIL
SHAME ON YOU BRANDI HAIL!! What you did to me was shameful. Set up my next 6 month policy with a different agency which charged my bank account double th price then you tacked on Roadside Service after I told you NO! Additional $69. When I tried several attempts to text and call you, no reply. When I finally get you, you talk down to me and tell me your canceling everything that very day. Told me it was mandatory I HAD to get Roadside Service to get ins with you. Rip me off then threaten to cancel my policy!! SHAME ON YOU!!
Reply from Acceptance Insurance2026-07-17
Hi Lisa, Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Fast in and within 15 minutes knowledge…
Fast in and within 15 minutes knowledge and was able to get everything covered for an affordable comfortable price
Reply from Acceptance Insurance2026-07-17
We thank you for reaching out to us, we are glad to have been able to help you meet your insurance needs. Enjoy the rest of your day!
Customer service was great
Customer service was great! Sylvia was very knowledgeable and professional.
Reply from Acceptance Insurance2026-07-17
Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!
They accommodate all needs
They accommodate all needs.
Reply from Acceptance Insurance2026-07-17
Thank you so much for sharing your experience with us today. Have a great day!
Thanks to Leah
Thanks to Leah, I now have lower rates on both of my vehicles. I recommend discussing your insurance rates with Leah for lower premiums. Thanks again Leah.
Reply from Acceptance Insurance2026-07-17
Customer satisfaction is our top priority, thank you for reaching out to us for assistance with your insurance needs. You can always count on us when you need assistance. Enjoy the rest of your day!
Great customer service
Reply from Acceptance Insurance2026-07-17
Thank you for reviewing our services today, we hope to see you again soon, have a great day!