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Education & Training

acilearning.com

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103 reviews

4.0103 reviews
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About acilearning.com

Data updated
Website
acilearning.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
15% (3/20)
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About this business

ACI Learning delivers hands-on IT and cybersecurity training built for real-world results. Our outcome-driven approach equips learners with practical skills through immersive labs, certification prep, and instruction from proven industry experts.Whether you're training a team or advancing your own career, myACI, our powerful training platform, bridges the gap between learning and doing—turning knowledge into performance.With virtual labs, expert-led video content, and gamified features like skill points and microcredentials, learners stay engaged and ready for what’s next. Team dashboards and analytics make it easy to track progress and tie training to business goals. Enterprise-ready and globally trusted, ACI also provides Marketplace access to top-tier content beyond IT and cybersecurity. Scalable and flexible, ACI Learning helps organizations future-proof their workforce, improve retention, and prove ROI with every training initiative.

Written by the business, not verified by us.

Is acilearning.com legit?

acilearning.com (acilearning.com) has a 4.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Education & Training and its reputation is good. 73% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss User experience, Product, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers praise the engaging teaching methods, entertaining video lessons, and helpful hands-on labs that make learning complex technical skills thoroughly enjoyable and accessible. Reviewers frequently mention that the online platform is smooth and very easy to navigate, offering comprehensive resources and intuitive menus for students. Some reviewers were not happy with recent platform updates, noting that account transitions and initial access to study materials could sometimes feel less straightforward. People also experienced technical issues with video playback crashing unexpectedly, along with noticeable inconsistencies in the depth and audio quality across certain courses.

Auto-generated from all reviews of this business. For reference only.

What people say

No mercy when you want to stop the subscription

The training materials provided was OK. Not great but useful. My issue is with the admin. My business closed so, when I received the renewal invoice (30 days before renewal) I immediately emails to cancel the subscription. They did change their terms and conditions last year to require 30 days notice (but that was buried in a long document). For months they harassed me about payment, despite my numerous emails that I had cancelled. They then sent the account to a collection agency. The product is OK but they show no mercy when you want to leave.

Useless customer service

I had to update my payment for my annual subscription. I had to create a new ACI store account that didn't link up to my On Demand account (I have an old account). I couldn't update the subscription payment until the ACI Store account was linked to my On Demand account. I explained the problem to customer service. I had with screenshots with a detailed explanations of my problem and didn't get any resolution and just had to pay the full price without the discount I originally had, which was a 60% discount at the time I had first signed up several years ago. Then they're asking how good they did. Responses were not prompt, responses were not helpful. 0/5 stars if I could. The only redeeming value I could say is that they were not intentionally rude. Awful and expensive (to me) service. I used my full government name on this review because I feel strongly about this review.