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Education & Training

A.D. Banker

63 reviews

4.063 reviews
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About A.D. Banker

Data updated
Website
adbanker.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
12 reviews
Replies to negative
100% (15/15)
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Is A.D. Banker legit?

A.D. Banker (adbanker.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Education & Training and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

H
Happy customer · 2 reviews · Verified · Experienced 2025-07-18 ·

Made getting CE easy

Made getting CE easy. Selection of courses was extensive. Overall A+!

Reply from A.D. Banker2025-07-22

We're glad you found continuing education easy and the course selection extensive. Thank you for your positive feedback; AD Banker appreciates it!

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Trisha Thier · 1 review · Verified · Experienced 2025-07-22 ·

Accurate studying.

Reply from A.D. Banker2025-07-22

Thank you for your positive feedback, AD Banker appreciates it!

A
A.H. · 1 review · Verified · Experienced 2025-06-23 ·

Great set up for success.

Reply from A.D. Banker2025-07-22

We're glad you feel prepared for success! Thank you for your positive feedback; AD Banker appreciates it greatly.

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Carol Urban · 1 review · Verified · Experienced 2025-07-22 ·

Have talked to Ginger at your company…

Have talked to Ginger at your company numerous time and she has been courteous and extremely helpful every time I was lucky to get her on the phone.

Reply from A.D. Banker2025-07-22

We're happy to hear that you found our team member courteous and helpful! We appreciate you taking the time to share your positive experience with AD Banker!

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Emily Aguayo · 1 review · Verified · Experienced 2025-07-21 ·

Buggy website lead to waste of money.

The website was very buggy back on April 16th. I was with a friend and my sister and we all signed up on the same computer together, for them it allowed them to get the most basic package but for me it forced me to buy a package for my life insurance class that included a study guide, flash cards, videos etc. this was obviously a much heftier price & the class I wanted was the next day with my friend and sister so I just bit the bullet and bought it. Mind you it was like 10PM so I couldn’t call for tech support. Now I can’t even use the study guide cause I found out it expires after 60 days. I don’t even know why it would expire, I paid my hard earned money & now I can’t even benefit from it. I just don’t think it’s fair at all and it wasn’t made clear to me that it expired in 60 days. I called and your rep was very rude even though I came with a very pleasant attitude. I think her name was Ginger if I remember correctly & she did not want to help me at all. I hope someone can make this right.

Reply from A.D. Banker2025-07-23

Thanks for taking the time to share your experience—we understand it was frustrating, and we’d like to clarify a few key points. It sounds like you were in a hurry to enroll for the next day’s class and purchased a package you may not have intended. While we recognize it was after hours, we always encourage students to wait until our support team is available before finalizing a purchase if something doesn’t look right. We’re here to help walk through any issues and ensure you choose the best fit. As noted in our Terms and Conditions—which are agreed to upon enrollment—study tools like flashcards and guides are accessible for 60 days from the purchase date, with options to extend for a fee if needed. These expiration timelines are listed under our Course Access, Expiration, and Extension Policy, and are designed to reflect course pacing and licensing guidelines. Additionally, our records indicate that we did not receive any contact from you about this concern until July, well beyond the access window, and at that time our representative simply explained the policy and offered the available extension options. If the interaction felt unhelpful or dismissive, that’s certainly not the experience we aim to deliver—we appreciate respectful communication and work hard to offer consistent, policy-aligned support. We know navigating licensing prep can be stressful, and our goal is always to be as transparent and supportive as possible. If there's anything else you'd like to share that might help us improve the process or communication, we’re open to hearing it.

J
Julienne Scheibe · 3 reviews · Verified · Experienced 2025-06-14 ·

The cost and ease of getting all…

The cost and ease of getting all remaining CEs done in time and without breaking the bank is great! So wonderful to take as many courses as you want...do as many as needed and keep testing til done. Immediate update to transcripts...it couldnt be better! Just don't change!! I seek you out every 2 years for assistance on my agent renewal gor IL and every other two years for my TX renewal for adjusters license and none overlap though they should! Thanks everyone! You are the best!!

Reply from A.D. Banker2025-07-22

We're happy to hear that our services met your needs for both IL and TX renewals. It's great to know you appreciate the cost-effectiveness and ease of completing your CEs with our platform. We appreciate your continued trust and thank you for your kind words! AD Banker looks forward to working with you again for your next round of education!

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Darryl Frazelle · 2 reviews · Verified · Experienced 2025-07-21 ·

Disappointed in the online CE course Portal

I ended up waiting until one month before my License is schedule to renew to take my CE classes mainly because the AD Banker online portal keep telling me it had not been 2years and was too early to take a few courses. There should be a note in your portal explaining this.

Reply from A.D. Banker2025-07-22

Thanks for your feedback—it's helpful to know how this message came across. The prompt you saw is based on the date of your last course completion with us, and it's intended to help students avoid accidentally repeating Continuing Education within the same license renewal cycle. While it may seem confusing at first glance, it’s meant as a heads-up to check your records and make sure you're selecting courses that apply to your current cycle. We’ll keep evaluating how clearly that message is communicated, and your input helps drive those improvements. Thanks again for calling sharing your feedback with AD Banker!

R
Richard Yang · 1 review · Verified · Experienced 2025-07-21 ·

I like the class ADBanker offer but the…

I like the class ADBanker offer but the AML does not meet all other state, I have to take AML to different vendor to meet the guildline on certain state.

Reply from A.D. Banker2025-07-22

Thanks so much for sharing your experience—we’re thrilled to hear that you enjoyed our course offerings and found them valuable! Your success is what motivates us, and knowing that our materials met your expectations makes a real impact. We’re proud to offer accessible, high-quality training that helps learners like you take meaningful steps in their professional journey. Regarding the AML component, you’re absolutely right—state-specific guidelines can vary, and while our course meets broad compliance standards, a few states may require additional content from other vendors. We’re actively reviewing how we can better accommodate those differences to streamline the process for future students. Your feedback is incredibly helpful, and we’re grateful you took the time to share it. If there are specific states or guidelines you'd like to pass along, we’d love to hear them so we can continue evolving our courses to better serve all learners. Thanks again for choosing A.D. Banker!

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Ronda Ferguson · 1 review · Verified · Experienced 2025-07-21 ·

Did not help with State License

Reply from A.D. Banker2025-07-22

Our courses are built to align with state licensing requirements, but we understand that every student’s testing experience can vary. If the material didn’t support your success in the way you'd hoped, we’d like to learn more so we can evaluate any gaps and offer better guidance moving forward. If you're open to discussing what didn’t work or which topics felt underrepresented, we’re here to help you get the clarity and tools needed to take your next steps with confidence. Your goal is still within reach, and we’re ready to support it.

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Donna Robinson · 1 review · Verified · Experienced 2025-07-07 ·

Lack of communication

Did not get an email to confirm classes or payment received.

Reply from A.D. Banker2025-07-22

Thank you for reaching your feedback. Our system shows that a confirmation email for your webinar enrollment was sent on June 2, 2025. These emails occasionally end up in Junk, Spam, or Other folders depending on your email provider, so we recommend checking those locations to locate the message. According to our records, you’ve already been refunded for all webinars you enrolled in. However, we still have a copy of the invoice from your initial enrollment. If you'd like us to resend it for your records, just let us know.

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Clifton Mubarak · 1 review · Verified · Experienced 2025-07-21 ·

A D Banker review

I like the fact that navigating your website is user friendly and all of the course material (insurance terms/concepts/examples) are in laymen's terms, therefore, easy to understand ...would've given you guys a 5 star if you had an app, that way your customers could study the material on the go!

Reply from A.D. Banker2025-07-22

We're happy to hear that our website is user-friendly and the course material is easy to understand. AD Banker appreciates your feedback, and we will consider developing an app for on-the-go studying in the future.

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Richard Stern · 2 reviews · Verified · Experienced 2025-07-17 ·

A D Bankers service is very responsive

Your service is excellent.

Reply from A.D. Banker2025-07-22

We're happy to hear that you had an excellent experience with our service. Thank you for your positive feedback; AD Banker appreciates it.

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Charles Field · 3 reviews · Verified · Experienced 2025-06-30 ·

Solid education

Solid education. But need a lot more courses.

Reply from A.D. Banker2025-07-22

We're glad you found the education solid and appreciate your feedback. AD Banker will consider adding more courses in the future. Thanks!

B
Balkrishna Regmi · 1 review · Verified · Experienced 2025-07-09 ·

Simple easy practical

Reply from A.D. Banker2025-07-22

Thank you for your positive feedback, AD Banker appreciates it!

S
Sifredo · 5 reviews · Verified · Experienced 2025-07-21 ·

Great

Excellent presentation and made simple to lea4n. Enjoy the training.

Reply from A.D. Banker2025-07-22

We're happy to hear that our presentation helped simplify learning for you. Thank you for sharing your positive training experience with AD Banker!

W
William Kleis · 1 review · Verified · Experienced 2025-07-21 ·

There is a lack of course options

There is a lack of course options, which makes for a painful, boring experience. The name of your company is hard to remember as it gives no clue as to what you do.

Reply from A.D. Banker2025-07-22

We appreciate your feedback and regret that our course options and company name did not meet your expectations. We will consider your comments as we improve our services.

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Erin Cox · 1 review · Verified · Experienced 2025-06-13 ·

Kept completing sections

Kept completing sections, then looked at the dashboard to find I didn't get credit for the section or sections that I had completed. Happened over and over again, took me 4 times as long as all of the other vendors' courses I've taken. NEVER AGAIN.

Reply from A.D. Banker2025-07-22

Thank you for sharing your experience—it’s clear this was extremely frustrating, and we take that seriously. Our system is designed to track section completions automatically, so if progress wasn't being recorded properly despite full completion, that signals a potential glitch we’d want to investigate. We understand how disruptive that can be, especially when you're putting in the time and effort to move forward. We also hear your feedback about course efficiency compared to other vendors. While our goal is to deliver comprehensive content that supports long-term success—not just exam prep—we know that ease of use and time investment are major factors. Your insights help us assess where improvements can be made both in technology and user experience. We'd like to learn more about what happened so our technical team can review it closely. If you're willing to share your course details or the sections affected, we’ll look into it right away. Your voice helps us build a better experience—for you and every student who follows.

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LORETTA · 2 reviews · Verified · Experienced 2025-06-06 ·

It was easy to use and understand.

Reply from A.D. Banker2025-07-22

We're happy to hear that our product was easy to use and understand. Thank you for your positive feedback; AD Banker appreciates it.

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Camaria Campbell · 1 review · Verified · Experienced 2025-06-25 ·

This didn’t help me on th exam for my…

This didn’t help me on th exam for my state at all

Reply from A.D. Banker2025-07-22

Thanks for sharing your experience—while the course may not have aligned with your exam expectations, your feedback is valuable. Our curriculum is built to reflect state licensing standards, but we understand that exam content and testing experiences can vary. Factors like phrasing, emphasis on specific topics, or exam-day challenges can all play a role. Your insight helps us evaluate where our material may need adjustment or added clarity. If you're open to it, we’d be happy to look into the areas that felt misaligned and offer support to help you succeed. You're still on the path toward licensure, and we’re here to help you get there.

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Yvonne Eason · 1 review · Verified · Experienced 2025-07-01 ·

Always easy to access present and past…

Always easy to access present and past classes

Reply from A.D. Banker2025-07-22

We're happy to hear that accessing your classes is easy! Thank you for your positive feedback; AD Banker appreciates it.