Adventurekings (adventurekings.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 28% give 1 star; The business has replied to 80% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-04.
The swag is faulty and leaks. The hoops I have to jump through to get support is ridiculous.
Reply from Adventurekings2025-02-11
Hi Bonnie,
Thank you for taking the time to leave this review, we're very sorry to hear that you had an issue with the item, I can see that our claims team had reached out to you some time ago to try and get evidence of the fault as it is required in order to assist, if you do find a moment to do so please get back to them when you can so that we can resolve this for you.
Regards, Andrew
They did not solve my problem.
The fridge unit is running fine, the power cord from the cigarette lighter suppling the power is faulty (intermittent issue).
I personally had to purchase another power cable over the long weekend that was reliable so that I could continue with our camping plans.
I would have at least expected a cable power replacement. How can someone enjoy the product if there has been a claim of a faulty power cable and close the ticket as if nothing is wrong.
The fridge and new power cable are doing fine. May end up needing buying another power cable to leave in the other car.
Frank
Reply from Adventurekings2025-02-02
Hi Frank,
Thank you for taking the time to leave this review, while I can see that you had advised that there hadn't been a fault you were able to recreate in order to provide as evidence of fault, if you are able to capture the issue you're experiencing we can have this looked into for you and assist from there.
Regards, Andrew
Didn't receive all my order. Tried to inquire about it and was logged under 00515670 but no reply.
Reply from Adventurekings2025-02-02
Hi Glenn,
Thank you for taking the time to leave this review, I can see that you have said open ticket which was already in queue to be addressed, so that I could get this reviewed for you I have reached out directly so as to have this resolved.
UPDATE: Hi Glenn, thank you for your patience. I can see our team have organised a replacement for you which has since been delivered on the 19th of February.
Regards, Andrew
Shipment of order late by a month!
Selling products online when out of stock! Review is about electric pump
Reply from Adventurekings2025-02-02
Hi Miro,
Thank you for the review, I've investigated this order and can see that this appears to have been purchased on the 31st of December, we then dispatched it on the 2nd of January with delivery marked on the 6th of January, if you have not yet located the item on your property we strongly recommend reaching out to the courier to follow up as they may be able to further advise on where the item had been left at your property.
Regards, Andrew
A month later and I still don't have my product i paid for and it wasn't delivered to home.and sent to a town i never go to.
Only was given 2 options, a refund or pick it up snd no compensation for having to drive a long way to pick it up. If there was more communication from the start, this awful situation would not be here. Now 4 children have missed out on a whole.summer holiday unable to use what we bought. Worst service I have ever had from any company ever.
Reply from Adventurekings2025-02-02
Hi Miranda,
Thank you for the review on the item, I can see that the courier company appear to have only provided some options that you were unhappy with as we have been working to mediate between yourself and their process, we do hope to hear back from you once you receive your items with a full review on your experience with our team and gear specifically.
Regards, Andrew
The items and service are great! But sometimes the site says that an item is in stock, but when you come to get it is isn't in stock (especially the work light and dirt bags). But despite that it is very good!
the return policy costing 10%
I purchased a 85L Fridge then it dropped in price by $70
i rang the 1800 number and they said you can go back to the store and say you had a change of mind and then repurchase
when i got to the störe they said the 10% rule, didnt the phone rep say that "NO!!
The staff at Malaga were friendly
Reply from Adventurekings2025-01-28
Hi Nigel,
Thank you for taking the time to leave this review along with feedback with your experience regarding both our daily deal cycle and returns policy.
Regards, Andrew
I ordered an action camera. The product was sent out in the products packaging with address labels stuck all over them (not in a postage box or bag that items would be sent by any other company) Packaging was damaged and this was ment for a gift. Tried contacting them to get generic emails after a long wait. Finally got a person but eventually was told my claim was rejected. I asked for a resolution to the damaged packaging as no care was taken in sending it. They didn’t offer any options like returning it, exchanging or refund. Just rejected. Takes forever to hear back from them. Worst experience I’ve had ordering online from a business.
Reply from Adventurekings2025-01-28
Hi Susan,
Thank you for taking the time to leave this review, we're very sorry to hear that the freight labels for your item has caused your experience to be a negative one.
Regards, Andrew
The parcel was delivered 170ks round trip from where it was meant to be delivered. No confirmation from delivery company on its opening hours. No phone number listed to contact them. On ringing Kings, they were unable to tell me any off this. I logged 2 official enquirers to date I have had no response which they say there would be. I paid delivery for the product. The recipient of the present then had to drive the 170ks to retrieve it. Not real fair. Kings to need to perhaps look at the company who they have delivering stuff, they are the ones failing. How often is this happening? The product is fine. But the whole process should be good.
Reply from Adventurekings2025-01-28
Hi Leonie,
Thank you for the feedback, I have forwarded your review on to the courier company that the consignment was sent under, and to our logistics team so that they have visibility on courier performance.
Regards, Andrew
Website is easy to navigate, freight costs are reasonable, item arrived in good time, exactly what I paid for.
Installed it already and all works as expected.
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