Aerobasegroup (aerobasegroup.com) has a 4.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and professional during every single daily customer interaction. Many supportive individuals state that the team members are extremely knowledgeable and consistently reliable when handling various business requests.
People note that customer service representatives consistently go above and beyond to provide top-notch support and care. Consumers also appreciate the remarkably fast response times and the efficient ability to successfully source challenging rare items. Reviewers emphasize that collaborating closely with these dedicated representatives makes the entire purchasing process completely seamless and pleasant.
Auto-generated from all reviews of this business. For reference only.
I gave Conor Herbert a previous good review, but after we were sent the wrong tires and tubes and they will not return them even though it was his mistake on giving me the wrong information for the tires. He sent me a spec sheet for the tires that was NSN 2610-00-999-3900 which is the correct tires, but we were sent tires that are nowhere close to the spec sheet that he sent me. He is not a very knowledgeable person like I thought he was. We have purchased tens of thousands of dollars through your company in the past, but because of this issue we will no longer do business with your company again. We will also be flagging your company in our next ISO report.
Alex Dockte’s mastery and professionalism have impressed us greatly, and collaborating with him has been one of the most rewarding experiences in our supplier relations.
Good luck and best regards,
The Batys Zhol Arnasy LLP Team
Alex Dockter is the best! She goes above and beyond to assist me with some of the most critical quotes I have ever had. She's knowledgeable and helpful. Thanks Alex. Looking forward to doing more business with you!
I am so impressed with the service I received from Keith Audette! The timeliness was outstanding, and I truly appreciated the quick response to my initial inquiry. The customer service was professional, helpful, and made the entire process seamless. Thank you for such a positive experience!"
Alex Dockter has been a rockstar obtaining me quotes for various products. She’s fast and efficient and an overall pleasure to work with. I will keep going to her for my quoting needs.
I appreciated the swiftness of Mr. Gries in getting back to my company immediately. He did not have what we were looking for, but it really helps me when you responded quickly. Thank you
I have been working with Conor Hebert at Aero Base Group for help in getting information on a hard-to-find part, and he has been very helpful and knowledgeable. I would highly recommend Conor for any parts that you are looking for.
Anytime that I have reached out to Aerobase for sourcing and pricing on products, Conor is always quick to respond. Conor goes above and beyond -- even when I send him oddball requests. He has always been professional, comes through in the clutch and has helped me out in numerous circumstances. Conor is the type of guy you want dealing with customers as he will keep them coming back!!
Mr. Knowles was very responsive and persistent in helping source a scarce part on a short lead time. He communicated clearly, followed through, and priced the order fairly despite limited availability. Great service and integrity throughout.
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