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Public & Local Services

After.com

64 reviews

4.764 reviews
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About After.com

Data updated
Website
after.com
Category
Public & Local Services
Location
United States · Orem
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
25% (1/4)
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Is After.com legit?

After.com (after.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 25% of negative reviews. Last updated 2026-08-10.

What people say

N
Noe Zuniga Sanchez Jr. · 2 reviews · Experienced 2026-04-18 ·

From my entire family and I

From my entire family and I. We would like to thank the entire LoveStrong Cremation Team for your assistance and support throughout our moms cremation process. You guys were soft spoken and informative every step of the way. Thank-you again for everything and may God Bless you all and company.

K
Kate Boyce · 2 reviews · Experienced 2026-04-06 ·

I’d give zero stars if I could

I’d give zero stars if I could! I tragically lost my 16 year old daughter and contacted them for cremation. Due to her estranged father being absent and uncooperative with the process, After told me they would have to hold her body for 45 days before they could cremate her to give her Father time to respond or decide to cooperate to get his signature. They also told me it would be $75 per day and exceed $3000 in addition to the cost of the cremation. The Medical Examiner did the hold and did not charge me. He called me after the 45 days and said I am now able to be her sole representative to make arrangements. I notified After and they said they had to be the ones to hold the body, no exceptions. Even though the medical examiner released her to me to make the arrangements. They are ignoring state law and preying on vulnerable grieving loved ones for money. It’s DISGUSTING! SHAME ON AFTER! Do not use them!!!

F
Fe · 1 review · Experienced 2026-04-14 ·

I don't often leave reviews

I don't often leave reviews. But this time I want to share my experience. I was interested but hesitant at first about cremation. That's why it took a while for me to make a decision. When Corbin first reached out to me, I was still uncertain about it. But he checked in on me periodically and I appreciate that he did not pressure me to sign up. He invested his time addressing my concerns and I am glad I finalized my cremation needs with him. Not that I am excited to use this anytime soon, but knowing I have this in place gives me peace of mind.

S
Stevan · 4 reviews · Verified · Experienced 2026-04-15 ·

Andrew Whittle

Andrew Whittle, Preplanning Specialist – After, was patient in the extreme with my questions and completing the paperwork. He made it happen for my spouse and myself.

D
Deborah Hartley · 3 reviews · Verified · Experienced 2026-03-26 ·

CARE is the operative word

This company made a devastating situation much better. Compassionate, thorough and on point.

L
Lesley Marshall · 6 reviews · Experienced 2025-04-11 ·

I am finally writing my review after my…

I am finally writing my review after my mother's passing. After.com is FANTASTIC. The entire process was totally on point, and I appreciated that so much. I cannot tell you how wonderful ALL the employees are at this organization. They made each step, from the beginning to the end, stressless for me. Thank you so very much.

K
Kellee Anderson · 2 reviews · Experienced 2026-01-09 ·

Kaitlyn aka the MOST WONDERFUL part of AFTER.com

In a time of extreme grief, Kaitlyn managed the care of our beloved son and brother with a compassion, kindness, and professionalism, that surpassed excellence. Kaitlyn went ABOVE and BEYOND the standards of excellence in service to our devastated family. We were emotional, she offered understanding of our grief and tears. We were lost, she offered creative solutions that combined company standards and family wishes. She followed up timely, checked-in, answered and returned calls very quickly. Kaitlyn’s EXTREME level of CARE and COMPASSION, combined with VAST KNOWLEDGE of aftercare services WAS INSURMOUNTABLE in this VERY difficult time for our family. Kaitlyn, I’m sorry this took me so long to write but knowing you, I know you already understand. Our family is forever GRATEFUL for YOU and the INCREDIBLE LEVEL of CARE AND COMPASSION you showed our family. I do not have the words to express how WONDERFUL KAITLYN is. May God bless you always. He has given you a TREMENDOUS GIFT in helping families in the MOST DEVASTATING situations. AFTER.COM please recognize your OUTSTANDING EMPLOYEE KAITLYN. This is written on behalf of Nicholas Pangborn, who went home to Our Heavenly Father.

E
ELIZABETH LYTLE · 6 reviews · Verified · Experienced 2026-04-09 ·

The process was simple

The process was simple, the team was empathetic and easy to work with.

Reply from After.com2026-04-09

I am glad to hear it was a good experience. It was an honor to help in the arrangements. - Iva

L
Lana · 2 reviews · Experienced 2026-02-01 ·

My experience with After. com

My experience with After. Com was absolutely wonderful! It was the most pain free process I have gone through. The staff were friendly and caring and efficient. They were expedient and made my trying time so much easier and they did everything they said in a timely manner and with dignity. The quality of the "urn" was also beautiful. The after care was wonderful from certificates to grief care basically A-Z . Can't thank them enough! So I would confidently recommend their service.

D
DEBORAH PARCHMAN · 2 reviews · Verified · Experienced 2026-04-07 ·

Great experience

G
Ginger Merrell · 1 review · Verified · Experienced 2026-04-03 ·

Corbin was a great sales rep

Corbin was a great sales rep. He informed me of all the important information, efficient and timely.

B
Brenda Cunliffe · 1 review · Verified · Experienced 2026-03-28 ·

Everything was great from the beginning…

Everything was great from the beginning to the end and I was treated with compassion and sympathy thank you for everything you made something really hard a little easier

M
Michael · 3 reviews · Verified · Experienced 2026-03-20 ·

Very professional and caring

Very thorough, professional, and devoted to bringing peace and support to the family in a time of loss

G
Grace Martinez · 2 reviews · Verified · Experienced 2026-03-20 ·

Exceptional Customer Service

I was so pleased with After.com, they assisted me through the whole process, I didn’t have to worry about anything, all the representatives that assisted me through my Great loss were Awesome. I highly recommend After.com. Exceptional Customer service Thank you

J
James Crist · 1 review · Verified · Experienced 2026-03-19 ·

Your people were very helpful and…

Your people were very helpful and wonderful. Thank you for your service, it was excellent

J
Janie Perry · 1 review · Verified · Experienced 2026-03-19 ·

The people at aftercare were kind and…

The people at aftercare were kind and very honest.

T
Toni Boldt · 1 review · Verified · Experienced 2026-03-24 ·

Best cremation service me…

They took care of everything for me from the start to the end, including getting ahold of everybody afterwards that needed a death certificate for me. Their customer service was above and beyond. They answered every question I had and called me whenever there was something that popped up. Always was in contact with me, when to pick up and so on and so forth. Highly recommend this company.

Reply from After.com2026-03-26

It was an honor to serve you Toni! - Aiden

c
customer · 2 reviews · Verified · Experienced 2026-03-23 ·

It was very easy to use After.com

It was very easy to use After.com. The customer service from Issac was exceptional. Plus the price is very reasonable for what you get.

d
debbie garrison · 35 reviews · Verified · Experienced 2026-03-20 ·

What a great experience for the saddest…

What a great experience for the saddest time of my life.After had great plans to choose from and they took care of everything. They treated my husband with much respect. I’m so glad I found them.

M
Marilyn · 3 reviews · Verified · Experienced 2026-03-12 ·

Compassionate Guidance

At one of the most mentally challenging times in my life, everyone at After.com was there to help guide me and answer all of my concerns with care and compassion.

Reply from After.com2026-03-21

Marilyn, I was my sincerest pleasure to serve you in your time of need, thank you! ~Sarah