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Public & Local Services

After.com

64 reviews

4.764 reviews
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About After.com

Data updated
Website
after.com
Category
Public & Local Services
Location
United States · Orem
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
25% (1/4)
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Is After.com legit?

After.com (after.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 25% of negative reviews. Last updated 2026-08-10.

What people say

K
Kibbie Ruth · 1 review · Verified · Experienced 2026-07-22 ·

Excellent help in setting this up

Excellent help in setting this up. Clear information.

R
Regina Rodriguez · 2 reviews · Experienced 2026-07-20 ·

Bait and Switch

When my husband passed they were amazing. The staff was compassionate and kind. I was disappointed that it took almost 4 hours for the to pick up his body, it just prolonged our sadness. But overall, they were great. I chose to preplan my cremation so my children weren't stuck with the bill. I called numerous times and thr peice changed daily. 1700, 1785, 1900. I felt ripped off. So I decided not to use them after all for myself. The $999 price you see online is a bait and switch. Don't fall for the scam.

J
Janet Regan · 5 reviews · Verified · Experienced 2026-07-16 ·

Great service

Phillip was helpful when we first contacted After several weeks ago and Jake was VERY helpful and friendly when we signed up today!

D
DuJuana Brumback · 1 review · Verified · Experienced 2026-07-15 ·

Ethan went back and forth with me…

Ethan went back and forth with me forever. He was so patient😊

L
L · 1 review · Experienced 2026-07-08 ·

I felt heard.

Kole, my consultant, was truly wonderful! I did research the company and it has stellar reviews and customers trust the company. But, you have to have a good consultant. I contacted four companies. Three of them did not follow up, were apathetic, and I didn't really feel whether they cared whether they helped me or not. Kole was wonderful. He answered all my questions, walked me through everything I needed to know and I felt completely secure signing with After.com.

L
Laurie Ernst · 1 review · Experienced 2026-07-07 ·

They Truly Care

We selected After.com for assistance with my father's remains after he passed. The reviews looked great and their pricing seems very reasonable. The sales staff were always polite when I spoke with them. Isaac was very patient with my family. There were multiple people involved with the decisions and some were not very tech savvy. I really appreciate his professionalism. We had a couple of bumps along the way. I feel they deserve a positive review as they clearly truly care and took the time to make it right. Life is not perfect and things can happen-thank you for helping us feel confident in the care our loved one received.

J
John T · 1 review · Verified · Experienced 2026-04-29 ·

After took care of me in the worst time of my life

This was probably the worst event I have ever experienced, but I was taken care of concierge style by After.Com from arranging transport for the deceased and every step in between until I was able to pick up the cremated remainings, Price was a factor, and they were less expensive as well. Kayt was phenomenal in effort and info.

I
Ileana La Ragione · 1 review · Verified · Experienced 2026-06-30 ·

Ease at the Time of Grief

Just knowing who to turn to in a difficult time of your life, when losing a loved one is priceless. From the start everything went smoothly. The staff is sympathetic and you are informed of the process. After the process is over, they still checked up on me, which was sweet.

A
Andrew Silver · 1 review · Experienced 2026-06-24 ·

Great experience

T
Tony Sandoval · 1 review · Verified · Experienced 2026-06-11 ·

Very Professional

M
Maria Figueroa · 1 review · Verified · Experienced 2026-05-18 ·

I did absolutely nothing but greive

I did absolutely nothing but greive. They picked him up within 2 hours. Your staff was exceptionally kind and compassionate throughout the information collection process. He was ready within the month to come home. I received his death certificate. That's it. Everything was done. I am so glad to have had After.com take care of my husband. I wouldnt have known where to start. Thank you so much.

B
Bonnie Tijerina · 1 review · Verified · Experienced 2026-06-05 ·

Caring people

To have no worries when we pass something I can afford I really appreciate Daniel for talking and taking his time in walking me through it all. So thank you Daniel

B
Beverly Darlene Scypion · 1 review · Verified · Experienced 2026-06-01 ·

Why am I being charged so much for a…

Why am I being charged so much for a pre-payed compared to a monthly installment package.... First advertisement I saw was for $995, I was charged 1995 (paid in full, no monthly charges) then I see an advertisement for $1,395 at the rate of $30 a month.... I am not satisfied!! There are no finance charges if I pay in full for a pre-need.... 702-886-2322

N
N schmitz · 12 reviews · Experienced 2026-06-04 ·

Seems like a huge scam done to the…

Seems like a huge scam done to the elderly. Told one price and received paperwork for more than double. Payments over 5 years. Was not explained. Good I read through the whole thing. Be very careful!!

R
Robert Ordoyne · 1 review · Verified · Experienced 2026-06-08 ·

Easy to accomplish!

Easy to accomplish!! Friendly staff and insured that a local facility is used

J
Joyce · 10 reviews · Verified · Experienced 2026-05-30 ·

Once again

Once again, since you apparently didn't get my first review. - After.com was wonderful. They were one step ahead of me at all times and made this grieving experience much easier. I cannot thank them enough! Highly recommend.

Reply from After.com2026-06-09

Any and all reviews are greatly appreciated. Thank you so much for your kind words. -Iva

A
Ada Guerrero · 2 reviews · Verified · Experienced 2026-06-04 ·

Less worry

Less worry With my father's policy already set up, all we had to do was contact After.com; they handled everything and let us know what we needed to take care of. I appreciate Cadence's guidance for the days ahead.

S
Shandah Sanders · 1 review · Verified · Experienced 2026-06-01 ·

Everyone was patient and helpful

D
Dennis Watts · 1 review · Verified · Experienced 2026-06-02 ·

Cole understood my concerns told me my…

Cole understood my concerns told me my options and didn't pressure me.

S
Sheryl Cloud · 1 review · Verified · Experienced 2026-05-04 ·

Recommended

Excellent experience. The team was professional, caring and expedient with the processs from the beginning. They provided me with peace and comfort during my families most difficult moments and informed me regularly of the next steps. We are forever grateful

Reply from After.com2026-06-03

It was an honor to serve your family. Thank you for your kind words. Wishing you continual peace moving forward. -Iva