My husband received his bike later last…
My husband received his bike later last year, too late to really bring up for camp. Got the bike to camp this season and found out the front rim was slightly bent, maybe from shipping, who knows. My husband contacted customer service. All we needed to do was send a short video to show what was going on and within 3 weeks we had our new tire. They continued communication with us through the whole process. My husband wasn’t too happy that we had to pay shipping but if it meant he could ride his bike I didn’t care.