AirGun Tactical (airguntactical.com) has a 4.2 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Sports and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
Every order, every service request is acknowledged. When ordering a product that is not very comparable with any of the items purchased a phone call is received to rectify
The item in request.
I say that is going above and beyond.
Joe kupczewski
Reply from AirGun Tactical2025-11-09
Thank you, Joe, for your kind words! We’re glad to hear our team consistently acknowledges your orders and service requests. We believe in going the extra mile to ensure our customers get the right products and support. We appreciate your support and look forward to serving you again!
After digesting this scenario or situation. And some reflection, I realize that AirGun Tactical took their responsibility very seriously. The fact that the USPS has been failing us little by little until now it takes, what should be a three day delivery now takes over a week. I believe their standards have been lacking. But I can’t hold AirGun Tictical responsible for the USPS shortcomings.
Reply from AirGun Tactical2025-10-15
Thank you for your understanding and thoughtful response. We appreciate your recognition that we take our responsibilities seriously. Unfortunately, once a package is in USPS’s hands, we have limited control over their delivery process, and delays can sometimes occur beyond our influence. We’re glad you understand that the issues are with USPS and not us. We remain committed to providing the best service possible and thank you for your support and patience.
S
SR · 1 review · Verified · Experienced 2025-10-01 ·
★★★★★
Received order quickly.
Received order quickly. As far as customer service gos, I don't know yet until I need warranty service or any other types of support.
Only complaint is that I need to get response from eMails regarding the ordering of stair parts for my
AEA Air Gun product.
Reply from AirGun Tactical2025-10-10
Thank you for your feedback. We're glad to hear your order arrived quickly. We understand that your experience with customer service will be clearer once you require warranty or support assistance. We appreciate your business and are here to help!
This was my first order with air gun tactical. Everything shipped fairly quickly, and I received my products undamaged and in a timely fashion.
There was a small issue with one of the products. Within 24 hours of getting a hold of them and explaining the issue, they had solved the problem and made the experience good enough that I just placed another order through them this morning! Thank you airgun tactical :D
Reply from AirGun Tactical2025-08-12
Thank you so much for your kind words! We're glad to hear everything arrived smoothly and quickly, and that we were able to resolve your issue promptly. We really appreciate your patience and support, and we're thrilled you’ve placed another order. We look forward to serving you again—thank you for choosing AirGun Tactical! :D
