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Beauty & Well-being

Akusoli

202 reviews

4.4202 reviews
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About Akusoli

Data updated
Website
akusoli.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
88% (7/8)
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Is Akusoli legit?

Akusoli (akusoli.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-10.

What people say

C
Charles Petters · 2 reviews · Experienced 2026-08-08 ·

Do not appreciate all the add ons you…

Do not appreciate all the add ons you try to sell. Should ask buyers if they want to see other offers before they are required to go through and individually reject all.

Reply from Akusoli2026-08-09

Hi Charles, I appreciate you sharing this so openly. I can see how having to click through multiple offers and reject them one by one would feel frustrating, especially when you just want to complete your order. What you’ve described is very clear and helpful for me: asking customers upfront if they’re interested in seeing extra offers before showing them is a fair point, and I’ve made a note of this so I can pass it on to the team that looks after our checkout flow. Thank you as well for still leaving a 4-star review despite this annoyance—it means a lot that you took the time to explain what didn’t feel right so we can review it properly. Best regards, Jade Torres Akusoli Customer Care Manager

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Angie Basquez · 1 review · Experienced 2026-08-08 ·

Wait til I receive insoles and try them…

Wait til I receive insoles and try them , then I’ll let you know.

Reply from Akusoli2026-08-09

Hi Angie, I appreciate you taking a moment to leave a review even before you’ve had the chance to try your insoles. It’s thoughtful of you to check in and plan to share your experience once you’ve used them. I’m genuinely interested in how they work out for you, so I’ll be looking forward to your update after you’ve tried them. Best regards, Jade Torres Akusoli Customer Care Manager

S
Stacey · 1 review · Experienced 2026-08-09 ·

Ease of ordering

Reply from Akusoli2026-08-09

Hi Stacey, I’m really glad to hear that you found the ordering process easy – that’s exactly the kind of experience I want our customers to have with Akusoli. I appreciate you taking a moment to leave this 4-star review and share that everything went smoothly. Best regards, Jade Torres Akusoli Customer Care Manager

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D Pilger · 5 reviews · Experienced 2026-08-09 ·

I was surprised at all the add ons

I was surprised at all the add ons. I’m thinking I will try it out for $30+. While I did agree to add on some items but ended up spending a lot more than I planned. It sort of turned me off. I sure hope they work as specified! If so, I might buy more.

Reply from Akusoli2026-08-09

Hi D, I really appreciate you sharing this so openly. I can see how all the add-ons and the final total being higher than you expected would feel off-putting, even if you did choose some extra items along the way. That’s not the feeling I want you to walk away with after placing an order. I truly hope the products live up to what you’re expecting and that you feel they’re worth what you spent. If anything doesn’t seem right once you’ve had the chance to try them, you can always get in touch with my team through this page so we can review things with you: https://akusoli.com/contact-2 Thank you again for giving Akusoli a try and for your honest review—it really helps me see where the experience can be clearer and more comfortable. Best regards, Jade Torres Akusoli Customer Care Manager

t
tim mickiewicz · 4 reviews · Experienced 2026-08-09 ·

Too many upsells!

Reply from Akusoli2026-08-09

Hi tim, I’m glad you still felt your experience with Akusoli deserved 4 stars, but I can see how too many upsells can make things feel a bit overwhelming instead of helpful. I really appreciate you calling this out so directly. It gives me a clear signal that I need to keep a closer eye on how often and where we present offers, so they add value rather than interrupt your experience. Thank you for sharing this — it genuinely helps me improve how we do things. Best regards, Jade Torres Akusoli Customer Care Manager

D
Dennis Marsh · 1 review · Experienced 2026-08-09 ·

After I bought 2pairs it was all of…

After I bought 2pairs it was all of these add on’s that you are trying to sell me. These so called add on’s should have been brought up before I bought the insoles. That’s ridiculous. I hope they work as specified. Thanks

Reply from Akusoli2026-08-09

Hi Dennis, I’m glad you decided to give our insoles a try, and I really appreciate you sharing how the add-ons were presented after your purchase. I can see how that would feel frustrating, especially when you’ve already committed to buying two pairs. I’ll make sure your comment about the timing and clarity of these offers is passed on, because that’s exactly the kind of detail I want to keep improving in the buying experience. I truly hope the insoles perform the way you’re expecting and bring you the comfort you’re looking for. Best regards, Jade Torres Akusoli Customer Care Manager

B
Bobbi Pitcher · 2 reviews · Experienced 2026-08-08 ·

Great experience.

Reply from Akusoli2026-08-09

Hi Bobbi, I’m really glad to hear you had a great experience with Akusoli. It’s always rewarding to know things went smoothly and met your expectations. Thank you for taking a moment to share this and for the 5-star rating. Best regards, Jade Torres Akusoli Customer Care Manager

M
Millie · 2 reviews · Experienced 2026-08-09 ·

Too much upselling

Reply from Akusoli2026-08-09

Hi Millie, I appreciate you sharing this. I can understand how too much upselling can feel overwhelming rather than helpful, and that’s not the kind of experience I want you to have with Akusoli. I’d really like to understand exactly where this happened (on the website, during checkout, emails, etc.) so I can review it properly and see what might need adjusting. If you’re open to it, you can reach me through the contact page here: https://akusoli.com/contact-2 Thank you for taking the time to leave an honest review – it really helps me see where the experience isn’t matching what customers expect. Best regards, Jade Torres Akusoli Customer Care Manager

R
Rae · 1 review · Experienced 2026-08-08 ·

Easy sight to use

Reply from Akusoli2026-08-08

Hi Rae, I’m really glad to hear you found our site easy to use. Making the experience simple and straightforward is something I care a lot about, so it’s great to know that came through for you. Thank you for taking a moment to share this 5-star review. Best regards, Jade Torres Akusoli Customer Care Manager

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Mary Nalewaja · 1 review · Experienced 2026-08-08 ·

Easy to order

Informative information. Easy to understand ordering process.

Reply from Akusoli2026-08-08

Hi Mary, I’m really glad to hear you found the information informative and the ordering process easy to follow. That’s exactly the kind of experience I want our customers to have with Akusoli. Thank you for taking a moment to share this review and for the 4 stars—it genuinely helps me see what’s working well. Best regards, Jade Torres Akusoli Customer Care Manager

S
Susan Davies · 1 review · Experienced 2026-08-08 ·

Easy to order

Reply from Akusoli2026-08-08

Hi Susan, I’m glad to hear you found it easy to place your order with Akusoli. A smooth checkout is something I care a lot about, so it’s great to know this part went well for you. Thank you for taking a moment to share your experience and for the 4-star review. Best regards, Jade Torres Akusoli Customer Care Manager

E
Ellen Peterson · 1 review · Experienced 2026-08-08 ·

Easy to order

Looking forward to trying the insoles!

Reply from Akusoli2026-08-08

Hi Ellen, I’m really glad to see your experience with Akusoli has been positive so far, and I hope the insoles turn out to be exactly what you’re hoping for. It means a lot that you took a moment to leave a review even before trying them. Thank you again for your trust and support. Best regards, Jade Torres Akusoli Customer Care Manager

M
Miss Hopeful · 1 review · Experienced 2026-08-08 ·

Easy order instructions

I appreciated the easy to follow instructions for ordering product. Plenty of options are offered for upgrading your order.

Reply from Akusoli2026-08-08

Hi Miss Hopeful, I’m really glad to hear that you found the ordering instructions straightforward and that the upgrade options worked well for you. It’s great to know the process felt clear and flexible from your side. Thank you for taking a moment to share this and for the 5-star rating. Best regards, Jade Torres Akusoli Customer Care Manager

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Gloria · 1 review · Experienced 2026-08-07 ·

Just lots of information thanks

Reply from Akusoli2026-08-07

Hi Gloria, I’m really glad to hear you’ve found plenty of useful information with Akusoli, and I appreciate you taking a moment to share that in your review. Knowing that what we provide is helpful makes the work behind the scenes worthwhile. Thank you again for your support. Best regards, Jade Torres Akusoli Customer Care Manager

D
Doru · 1 review · Experienced 2026-08-07 ·

Easy to order.The product's quality…

Easy to order.The product's quality needs to be tested in order to give an opinion!

Reply from Akusoli2026-08-07

Hi Doru, I’m glad to hear that ordering from Akusoli was straightforward for you. I completely understand that you’d like some time to really test the product before forming a full opinion, and I appreciate you already sharing your initial impression with us. If anything feels off while you’re using it or you have questions about the product, you can reach my team anytime via https://akusoli.com/contact-2 so we can take a closer look together. Best regards, Jade Torres Akusoli Customer Care Manager

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Alan Willis · 1 review · Experienced 2026-08-07 ·

Ot was quick and easy

Reply from Akusoli2026-08-07

Hi Alan, I’m really glad to hear everything felt quick and easy for you – that’s exactly the kind of experience I want our customers to have with Akusoli. It means a lot that you took a moment to leave a 5-star review. Thank you again for choosing us. Best regards, Jade Torres Akusoli Customer Care Manager

J
Jay Hollowell · 7 reviews · Experienced 2026-08-07 ·

Great product and service

Always good timing.

Reply from Akusoli2026-08-07

Hi Jay, I’m really glad to hear that the timing has consistently been good for you. Knowing that we’re meeting your expectations like this really means a lot. Thank you for taking a moment to share your experience and for the 5-star review. Best regards, Jade Torres Akusoli Customer Care Manager

E
Ellen Clancy Whitesel Ellen Cl · 6 reviews · Experienced 2026-08-07 ·

Easy to use

Easy to use. Good selection

Reply from Akusoli2026-08-07

Hi Ellen, I’m really glad to hear you found Akusoli easy to use and that our selection worked well for you. It’s great to know the overall experience felt positive. Thanks for taking a moment to share this — it genuinely helps me see what’s working well for our customers. Best regards, Jade Torres Akusoli Customer Care Manager

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Elaine Mclennon · 2 reviews · Experienced 2026-08-04 ·

Was easy to order

Reply from Akusoli2026-08-05

Hi Elaine, I’m really glad to hear that you found it easy to place your order with Akusoli. Creating a smooth and simple ordering experience is something I care a lot about, so it’s great to know this came through for you. Thank you for sharing your experience and for the 5-star review. Best regards, Jade Torres Akusoli Customer Care Manager

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MS SERENA HARRIS · 13 reviews · Experienced 2026-08-05 ·

Quick and simple

Quick and simple , but too many wait, wait, wait special offers.

Reply from Akusoli2026-08-05

Hi MS, I’m glad to hear you found the process quick and simple – that’s exactly what I’m aiming for. I also hear you on the “wait, wait, wait” special offers. That kind of repetition can feel a bit much, and your comment is a helpful reminder for me to keep things more balanced and less intrusive. Thank you for sharing your experience and for the 4-star review. Best regards, Jade Torres Akusoli Customer Care Manager